Controllers & Music Services

I’ve tried deleting and reinstalling the S2 app, rebooting my MacBook Pro and the router and NOTHING WORKS!! I keep getting the same error message that sonos quit unexpectedly. Sonos has been working with occasional crashes but now, I can’t even open the app. Please help!

I don’t think iti is fair to impose to the buyers of sonos speakers unsolicited advertising.It isn’t consistent with the idea that we have bought top of the line speakers.It isn’t consistent with proper customer care and… have you listened to the ads?In German and Italian they are unbelievably primitive.  Truly ugly stuff.I don’t think it is a money spinner for sonos. Just a stupid embarassment.

The Sonos controller for Mac OS has a major memory leak. I first reported this to Sonos several years ago. Sent them all the data, etc. Others have done the same. This is not something new and not something they’re unaware of. Here’s an old closed thread on the topic.Meanwhile, here we are, years later, and it still leaks huge amounts of memory. When first loaded, it uses a bit less than 150MB. After running for a long period of time, I’ve seen the memory footprint as high as more than 9GB!  That’s absurd.  Why doesn’t Sonos address this? Probably because the average consumer doesn’t know (or care) what a memory leak is, as long as it doesn’t crash their machine. They don’t realize that the ever-increasing memory footprint gradually slows their machine down with more and more swapping. C’mon, Sonos. Fix this.

I have 2 networks at home.  One for the family and one for my business.  I have a MyCloud EX2 Ultra Nas in my office and have some music that I would like to play in my home on the family network.  I want to add the \music folder to my Sonos music library but I’m not sure on how to do it.   I know that in order to stream from the nas when connected to the family wifi network, I need to do some kind of port forwarding on the office router but not sure what settings to use.Any help would be appreciated.

Roughly a little more than a year ago I noticed that select tracks from compilations ignored my metadata and opted to treat them as a single track.To give more detail. I am an avid music collector and have many albums that are not genuinely a compilation. I have “fixed” metadata to treat the album as a single collection of tracks under a single “artist” name. In some cases these are scores/soundtracks that I wish to keep as the movie title as the “album artist” name and leaving each track as the artist. Also there are times were a guest artist is featured on the artist name where I remove the guest artist and add their name to the track title.I am one who cares more about keeping the album track integrity over being able to single out an track’s artist. When building playlists by artists, I like to keep a simple and not have to adjust parameters to comb through “artist feat, another artist”; especially when they are merely a guest vocalist on a single track.All was good, and I was able

So I have Plex setup on a NAS with one Server with 3 Managed accounts, each account has their own playlists. Plex doesn’t allow sharing of playlists between accounts. When I add the Plex App to Sonos it lets me see all the playlists for the Plex Admin account but there’s no way to switch to any of the other Plex accounts. When using the Plex app on a mobile device you can switch between the different Managed Accounts but that has no impact when using the Plex Sonos app. Any ideas?

I’ve recently realized that Sonos is not updating my iTunes playlist when I “Update Music Library”. New songs are added, but no changes to the Imported Playlists. I know there’s the 65K limit, and I know that there WAS a trick to remove iTunes playlists from the indexing if you added a “- “ to the beginning of the playlist name. Is this still true? 

Forgive me, I am a week in to owning my first Sonos product, the arc soundbar.  When I originally set it up, I was able to use the Spotify android app to connect to the arc and play music.  I do not have a premium subscription to Spotify.  Today, I cannot connect and play music to the arc through either the Spotify android app or by launching Spotify through the Sonos app.When Spotify first launches, you can connect to the arc but no sound will play.  If you fallback to the device you are using, Spotify will play music just fine.  When you then attempt to connect to the arc, the Spotify app will tell you that a premium subscription is needed to use this feature.So my question is - has this changed recently?  A week ago everything was great.  Today I need a premium sub to just play music to a speaker over wifi.  This seems backwards in the extreme and a warning to everyone over DRM and subscription services.  If I buy a network speaker I would expect to be able to stream music to it ove

On the UK IKEA website the Symfonisk controller is showing ‘last chance to buy’ Perhaps their making an updated version to go with their new hub?

Hi Sonos team,The only way I found to play podcasts with my current service suscriptions is throught TuneIn, which works fine.However, when setting an alarm on my Sonos system, in the source/alarm selection, TuneIn shows/podcasts can be used, but when selecting a specific podcast for the alarm, the “recent episodes” appears, and only a specific existing episode can be selected. This is nice but it feels like a limitation considering the dynamic nature of RSS feeds and their usage.Could there be an option that would select the LATEST episode of a given podcast, and therefore would play dynamically the most recent one even if it hasn’t been published when the alarm was set?Perhaps this can be implemented with another service provider than TuneIn but the limitation seems to be “by design” in the Sonos alarm source selection (one specific song, one specific playlist, one specific episode...)I saw such a request from 3 years ago in the archives but couldn’t spot a suggested solution. Thanks

hey,so one feature I would love to see is a way to mark songs as “favorite” and a subsequent favorite list of songs, a playlist with all my favorite songs for example.I am referring to all the services outside of Spotify eg Sonos Radio or any other radio station for that matter. Please make this a reality- right now I have to take a screenshot of the song and save it to a dedicated album - it’s a workaround but not a very pleasant one. Thanks! 

L’abus de sonos : on paye, on a un système fermé, et on essuie une publicité de ** *Moderator Note: Modified in accordance with the Community Code of Conduct.*

I recently got my first set of Sonos speakers (Amp + Soance + Roam) for my patio. The idea was that I would team the Roam with the Amp to have hands-free control of the system. So far, that has worked brilliantly!One of the few things I was annoyed with was that when I activate Alexa using the Roam, if music is playing on the grouped Amp, the volume does not lower for both members of the group. However, if I use the Sonos voice control, BOTH members of the group lower volume after activating the assistant. This greatly helps with voice commands.It would be cool if Sonos could create the same behavior for Alexa that the Sonos assistant does.

Spatial Audio/Atmos musicWith the launch of Era 300, Sonos radio HD should really be providing spatial audio/atmos mixed music on the service. Currently it appears that only Apple Music and Amazon Music Unlimited are providing access to this, and each requires a separate and specific subscription. I’d like to see this coming from Sonos Radio HD as the Era 300 speakers launch this month. Would that be possible? Moderator edit - combined posts

Seems like the Sonos application does not support Spotify audiobooks at this point; in late 2022, Spotify added support for purchasing and listening to audiobooks on their platform.  Does anyone know if Sonos is planning on supporting Spotify audiobook playback anytime soon?

I have SONOS speakers in my Audi Q3 and would like to get the best out of them. Is there an APP that can be installed on Apple CarPlay that enables a superior performance than simply streaming through Apple Music in CarPlay. 

‘talkSPORT on tunein live is not available’ It’s been like this for weeks now on voice command for talkSPORT. It works fine on echo dot and nest. talkRADIO voice command works on Sonos but not talkSPORT. Fix please.

this week searching for books is no longer possible FIX IT!!

Having lists with hundreds of songs and not be able to sort them by “date added” is very frustrating. Please add this feature!! 

I have two feature requests for the Sonos app.Night Sound popup window - I use the Night Sound feature every night and I feel it’s not necessary for a popup window to remind me of the feature’s benefits every single time I use it. Perhaps the popup shows the first couple times and then disappears. When I turn it off, I don’t need a window telling me I turned it off. Sub Audio & Night Sound - I’d love the ability to have the Sub turn off automatically when I engage Night Sound. Perhaps just a switch that enables that feature.Thanks,Steve Temple**Moderator Edit** Removed email address

I am having problems with a number of files from Spotify and Audible.This is not a duplicate question, because the problem always occurs at the same place in the files. It is not random or intermittent. Specific files always fail at the same place.i am using a Port as my player.

Feature request - Add Volume numbers in the Mac/PC app next to volume controls.

Feature request: Add Dolby Atmos logo to Mac/Windows app for songs that are in the mentioned format. 

Using the S2 app on Win11, I don’t see any mechanism for doing basic care and feeding of my Sonos system.  All I see is essentially a glorified music player.In particular, I would like to control the balance, but cannot find a control to do that.

I have a set of Spatial Audio (Dolby Atmos) compatible speakers: an Arc, 2 x Era 300s and a Sub.When I read various articles, I get the sense that the only way to play Spatial Audio from Apple Music is via the Sonos S2 app, and that it won’t be lossless. Is that right?If one plays from the Apple Music app (iOS or OSX) over AirPlay 2 to these devices, I further get the sense believe that the music won’t be Spatial Audio (or lossless). Is that right?