Skip to main content
Webcrew
Contributor I
November 8, 2022

Sonos S2 14.18.2 notification: stopping the service may interrupt playback notifications

  • November 8, 2022
  • 69 replies
  • 16276 views

Since my Sonos app was updated to version 14.18.2 I get constant the following notification:

Sonos: Stopping the service may interrupt playback notifications

 

I can disable it if I uncheck the Background Services Notification, but this should not be the solution…

Samsung S21 Ultra running Android 13 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    69 replies

    Show previous replies
    WebcrewAuthor
    Contributor I
    March 27, 2023

    @Sonos this bug is now more than 4 months old, and version 15.2 did also not resolve it…

     

    When will this be solved ?

    DoogieHowser
    Lyricist I
    March 31, 2023

    Same annoying issue here. Disabled the notification for Background Services as a workaround. Hope there will be fix by Sonos soon.

    WebcrewAuthor
    Contributor I
    April 5, 2023

    Version 15.2.1 and still not and also still no reaction from Sonos…

     

    @Sonos please tell us if this issue is on the bug tracking list an will be solved in a upcoming build?

    Digital rant
    Lyricist I
    April 7, 2023

    Also had this bug for months now, it's just a really bad experience and why it's not been fixed is beyond me. Sure it's not stopping anything working but it's so jarring when you use all the time. Not what you expect for a premium product.

    I've always loved the Sonos devices but the software is just becoming a joke on Android. I've forgiven the obvious breaks from Android patterns but the bugs and random unavailability issues are too much.

    I'm not sure if Android isn't a priority or if they are attempting to push people to newer devices but either way it's a good way to lose brand loyalty. I've got multiple devices and was considering upgrading to the newest models but now I'm going to have a look and see what's elsewhere. 

    mind4wine
    Trending Lyricist I
    April 14, 2023

    the sonos s1 app has become increasingly flawed and their tech support does not provide any fixes.

    If I did not have so many units, I would quickly select another manufacturer.

    sonos speaker make better boat anchors.

     

    WebcrewAuthor
    Contributor I
    April 18, 2023

    New update today, version 15.3 and still not fixed…

     

    @sonos when can expect this to be solved?

    SleepyRobot
    Trending Lyricist III
    May 3, 2023

    I've noticed it also appears even though the app is not open or in the background. Only the message appears, not the player controls.  

    ohhhhhdeeeeebeeee
    Lyricist III
    June 10, 2023

    This silent absenteeism to such a basic and obvious issue almost leaves me yearning for other companies' generic, and **, 'thanks for sharing your concern and we will take it into consideration.'

    Like, at least lie to us so we know it's known, lol.

    What an embarrassment. Such a dumb issue to have.

    *Moderator Note: Modified in accordance with the Community Code of Conduct.*

      Ted_2
      Lyricist III
      July 2, 2023

      I have also been having this problem for quite a while. I have an Android Pixel 7 Pro. I have several older Sonos devices, so I still use the S1 controller. 

      If I turn off all the background notifications for Sonos, what other notifications might I be missing?

      Terms & ConditionsAccessibility statement