Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,261 Topics
  • 28,044 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4261 Topics

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Sand DuneContributor I
posted in Controllers and Music services

Speakers for sale. sound's great the App won’t work. Great for book ends.

10 years I have had this system no problem's ever, till the new App.  My speakers are now bookends. I planed on buying more and upgrading but not from Sonos.  Taking offers on speakers.    

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20 hours ago
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VeeperEnthusiast I
asked in Controllers and Music services

New interface / app is non-intuitive

Sonos, your new app is not at all intuitive and feels like a marketing committee’s attempt to smash all of the relevant things into whatever THEY felt was “cool” Do you have a way to roll back the UI to the old version?  I play certain playlists every night and one of them is a playlist I put on for my boys, every night.  The Sonos Playlist is now two layers deep, and not even listed alphabetically.Seriously.  What is wrong with you people?! You’ve taken it upon yourselves to make the app completely dysfunctional from a UX perspective. What a mess.

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20 hours ago
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linboxContributor II
posted in Controllers and Music services

Do you like the new version 2024?

Please let the developer know your feedback!

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20 hours ago
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RichardUKContributor I
asked in Controllers and Music services

New App just killed my system on IMac Iphone and IPad

As of 11th May 2024 - My system has just stopped working on all 3 of my devises which must be to do with the App update ? cant update the App on my iMac Cant play music any music on my iPhone and iPad - whats going on?

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20 hours ago
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N2ckContributor I
asked in Controllers and Music services

Sonos App not fit for use

Upgraded S1 on my iPad this morning at 08.30 and just had to abandon it now at 11.04 as it does not allow Spotify connection. Speakers disappear. Constant log in requests to adjust speaker settings, can’t find how to group speakers into zones and in a nutshell a very backward move and definitely not an upgrade.my question is does anyone know if I can roll back the app to the previous release as now I can only use my iPhone with Sonos and definitely won’t be upgrading the app on any other devices. 👎👎

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20 hours ago
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AndresGalanContributor I
asked in Controllers and Music services

PC on share music with Sonos?

Hello. After the new and latest update of the Sonos App I cannot listen to music that I have on my PC. The way to share my PC with Sonos has disappeared. Doesn't recognize Windows media? Thank you. 

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20 hours ago
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Andy_80Contributor I
asked in Controllers and Music services

New App

New App refusing to find my products Not Connected message everytime.Spoke to the Sonos help desk They got me to reset my network connection on my iPhone. This worked but now the only way to get the app working is to turn off the network connection on my phone and turn it back on.Old ‘brown’app working perfectly on another phone. Ditto the old app on my iMac.I’ve resorted to using a third party app which works first time .

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20 hours ago
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coombsbContributor I
asked in Controllers and Music services

You Tube Music not working with new app

Woke up this morning to the new app, I knew search was going to be a disaster as they've been pushing the "new" search before that is clearly much worse than being able to simply pick what you are searching for and seeing only those things (albums, songs etc).However it's even worse than I imagined. It always shows results from BBC first now, even after setting You Tube to preferred (no way to order beyond put this one first) and You Tube never shows any results, either on my library or the main thing.I've reorthorised the account, didn't make any difference.  How do I fix this? Can't believe an app update has bricked my expensive sound system. 

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21 hours ago
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Frank NielsenContributor I
asked in Controllers and Music services

ALARM - Missing.... Calls for an immediate emergency update or roll back !!!!

The key function to most people (Alarm) is missing in SONOS current non-beta update. 80.00… !!!!This calls for roll back of the update ASAP.What are SONOS doing ????????

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21 hours ago
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BrokenalContributor I
asked in Controllers and Music services

Carátulas

En la nueva app no aparecen las carátulas de las canciones 

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21 hours ago
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dorianwhyContributor I
asked in Controllers and Music services

assistant vocal

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21 hours ago
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BagrattleContributor I
asked in Controllers and Music services

Last.fm Service Missing

The Last.fm service is completely missing from the new Sonos app and it doesn't seem that it is possible to update it. When checking the service status site it also appears that Last.fm is missing from it. Does this mean that this is the end of Last.fm on Sonos?

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21 hours ago
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Fabien87Contributor I
asked in Controllers and Music services

widgets

Hat die neue App wirklich keine Widgets?? Moderator Edit - Translation by Google: Does the new app really have no widgets?

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21 hours ago
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ApassemardContributor I
asked in Controllers and Music services

where are my alarms????

Hey Sonos, are you guys nuts??? Aren't alarms something your users are using everyday??? It used to be weirdly place already but now it's nowhere to be found!! How do I change my existing alarms now???  Fox this! And make their access prominent Thanks

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21 hours ago
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MrsirronContributor I
asked in Controllers and Music services

music library local Server Folders

New App will not browse to my library folders and play or que up the contents of a folder. Since the new app, it will only que ONE SONG at a time?! Please help. 

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21 hours ago
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ScottyOHSContributor I
asked in Controllers and Music services

New Sonos update - where is the alarm function?

Hi, I have two Sonos One and three IKEA symfonisk.  Following the recent app update I can no longer find the alarm function under settings.  I have processed through all levels and nothing.  Has it been removed? 

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22 hours ago
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WiglessContributor I
asked in Controllers and Music services

the update/android

So, with the latest update to the app, the ability to use a widget has disappeared, do we think this is just something that is yet to come with another update "sigh" or has it been missed completely?

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22 hours ago
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banooContributor I
asked in Controllers and Music services

sonos: please add back the alarm function & timer to turn a particular station off ( the 3 dots have disappeared!)

sonos: please add back the alarm function & timer to turn a particular station off ( the 3 dots have disappeared!)

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22 hours ago
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Pmwhite401Contributor I
asked in Controllers and Music services

New Sonos App

How do you set the alarm function in the new Sonos App?

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23 hours ago
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Johnny RicoAvid Contributor I
asked in Controllers and Music services

Music library gone from new app, where is it?

Maybe I’m an outlier, but as a Sonos customer since the days of the ZonePlayers and CR100 controllers, I have a huge music library on a Synology NAS that I use primarily; I am not a big user of these “services” that the new app seems to put an emphasis on. After foolishly updating my app last night I was able, after much time and effort, to find my music library and play a couple tunes as a test. Ok, it worked. None of my carefully curated album art displayed and so I figured tonight I’d be posting a message asking if anyone knew why that was. Instead, tonight in my app I find that my music library is gone, gone, gone. Can somebody please explain how to get it back? The gear icon for settings is strangely devoid of much in the way of settings, including anything regarding the music library. It doesn’t seem to be a “service” but still, I looked through several pages there until giving up. I have the Windows-based app and it still shows the music library path properly configured so I am

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1 day ago
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Deano_888Contributor I
asked in Controllers and Music services

New Sonos App will not let me connect to existing system!

Had trouble yesterday running Trueplay on new app so today decided to delete app and reinstall and now I cannot join my existing system at all! It’s says Sonos needs local access for setup but I’ve checked many times and local access is turned on under iPhone settings. Help!

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1 day ago
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ToolioProdigy I
posted in Controllers and Music services

Calm Radio another victim of this week's update disaster?

Calm Radio stations don't appear in the wake of the app update disaster. The service is still there, but it does  nothing. Yet the Sonos status page lists it as working. That's three of my favourite services gone today--Calm Radio, CBC and Amazon Music. Great work, Sonos!

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1 day ago
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shed53Avid Contributor II
asked in Controllers and Music services

New Search and Music Library

I note from the post announcing the New Search that local music library was not included.  I’m puzzled by this as I can’t be the only person who has hundreds of albums in their local library.  I have two questions:Why was the local library excluded from the local search? Do you have plans to retrofit it into the New Search, and if so when will this happen?

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1 day ago
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kurtfracContributor I
asked in Controllers and Music services

App new Update- Cannot find balance under EQ

I have a speaker pair on which I previously could adjust left and right balance.  With the the new app update I cannot adjust left and right balance !!! So my speakers are stuck with the balance towards the right speaker which I use when I work at my desk.  Please tell me how to adjust balance with app new update or explain how to go back to previous version. This is not acceptable.The whole update is clunky and hard to use.  Also it seems the app is pushing you to use Sonos music services.  And it feels like you are bing pushed to use Voice App.I have spent $$$ on speakers to listen to my music.  The app should let me do that easily and seamlessly. 

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1 day ago
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ctrunningmanContributor I
asked in Controllers and Music services

Worst user experience ever!

New S2 App is Horrible! What were you thinking? This launch could not have been fully baked. How did you allow this to happen? So you crash and burn the launch then go run and hide? Very weak, so disappointing. Here’s a thought, fix it, like STAT. 

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1 day ago
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