Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

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Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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3886 Topics

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shed53Avid Contributor I
asked in Controllers and Music services

New Search and Music Library

I note from the post announcing the New Search that local music library was not included.  I’m puzzled by this as I can’t be the only person who has hundreds of albums in their local library.  I have two questions:Why was the local library excluded from the local search? Do you have plans to retrofit it into the New Search, and if so when will this happen?

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10 days ago
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tvjazzmanContributor I
asked in Controllers and Music services

My Sonos message "Sonos doesn't have enough free space" when saving a queue as a playlist"

I have 7 Sonos Move speakers, all in “play all together same source” mode and in trying save a playlist I get the message "Sonos doesn't have enough free space" when saving a queue as a playlist". There are no playlists in my Sonos Playlist area except for ones (named but blank) that have been named but not saved to as I try to figure this out.  The mp3 files all come from a hard drive that is connected to a router. I recently replaced the router, re-connected the Network Drive and all is seen by Sonos. My current attempt at a playlist has 8428 .mp3 files so not over a 10k limit etc.

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10 days ago
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TappetsContributor I
asked in Controllers and Music services

S2 app is not visibly clear

Hi - I’ve been using Sonos for 10 years or so now and whilst generally happy with it I do find the S2 app visibly very poor with its dark colours and especially for the up and down arrow keys and slider next to a list of tracks I am playing. This is a very easy fix in the software code so please fix it, make it Red or a light Blue or Green or anything that makes it easy to see against a Black background. 

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controlav
10 days ago
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Dazza76Contributor I
asked in Controllers and Music services

Local library not showing on app

I have my music library stored on an external SDD. I’ve added the folder to the music library on the Sonos app but none of the music appears. Can the Sonos app only recognise music stored in the standard “music” folder? I’m on a Mac by the way. 

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10 days ago
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alfonsi franckContributor I
asked in Controllers and Music services

SOnons coupe la fin des morceaux deezer

Bonjour,Cela n’est pas la première fois que je le signale  et votre indifférence est vraiment insupportable.Le systéme Sonos coupe systématiquement la fin des morceaux écouté depuis Deezer.je n’ai aucune coupure en début , aucune saccades, il ne s’agit pas de coupure wifi je suis en RJ45,  Ce sont juste les 10 dernières secondes de chaque morceaux qui sont coupées et juste après la coupupe le titre suivant commence. C’est insuportable Je vous arrête tout de suite avec vos réponses toutes faites, CE N’EST PAS un problème de connexion que ce soit bien claire !! donc remuez-vous et trouvez nous une solution !Vos équipements coutent tres chère la moindre des chose serait de nous aider et de nous proposer une solution.salutationsfranck Moderator edit: Translation by Google Translate: Good morning,This is not the first time I have pointed this out and your indifference is truly unbearable.The Sonos system systematically cuts the end of songs listened to from Deezer.I have no cut at the begin

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Corry P
10 days ago
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gsrbobContributor II
posted in Controllers and Music services

Sonos App Bass & Treble Menu

It would be cool if the sub menu access for settings/bass/treble/balance/ & loudness was placed to the left empty spot next to previous track button eliminating the need to tap on the volume. Don’t know if it’s possible but it would be cool to see it in a future update. 

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Airgetlam
10 days ago
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John94Contributor I
asked in Controllers and Music services

Sonos not connecting with Napster

My Sonos system is not letting me listen to any songs via Napster. The Sonos system is working fine via Sonos Radio but failing to bring any songs through via Napster. I tried the Napster App and is working fine as its own entity. Disconnected from Sonos and reinstated but no luck. I then tried to connect Apple Music but wouldn’t connect to sonos. Can you point me in the right direction of sorting this? When browsing Napster via Sonos all menus are empty .

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11 days ago
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GomapueyContributor I
asked in Controllers and Music services

AirPlay Code on screen suggestion

Hi i have Sonos 100, Sonos 300 and Sonos amp all connected to the same network (WiFi) but i cannot stream music thru AirPlay as it asks a the “AirPlay Code” - Enter the on-screen code for “name of the speaker”.My question is what on-screen? I’m streaming from my phone. I’ve reviewed other posts and says to uncheck the require password from AirPlay settings, but from which settings?

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controlav
11 days ago
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HorologiumContributor I
asked in Controllers and Music services

Unknown Alarm Source II

I’m having a similar issue as this fellow: A little background on my issue.  I have a Sonos OneSL in my bedroom that I use at night to play white noise.  I have a daily alarm set to go off at 10pm and run till 7am.  The white noise is a Spotify “song” entitled White Noise 3 Hour Long and it’s in a Spotify folder with 4 instances of the same track to ensure sufficient coverage throughout the night.  It’s worked flawlessly for a couple of years now.Until this past week.For the last 4 or 5 days, at 4am on the dot, the white noise cuts out and a jazz track starts playing, waking both me and the wife.  It’s making the wife very unhappy.  😱  I have no idea how or why this is happening.  I have deleted all the other Sonos alarms I had on the controller (even though none were “active”).  I deleted the Spotify folder with the white noise track and created a new one.  I checked my idevices (iPhone and iPad) to see if I had a rogue alarm on one of them using Spotify.  I even checked the wife’s p

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11 days ago
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dhaaseContributor I
posted in Controllers and Music services

Stations Not Changing

It takes several attempts to “change the station” in Sonos app/TuneIn.  The icons and GUI update to the newly selected station, but the actual audio is the previous station.  It only started a couple of months ago, so it’s likely related to a bug in the software update.  This topic was created previously - but the discussion was “closed” without any resolution.  Did I miss something?  Is there a solution for this bug?Previous discussion now closed:  

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11 days ago
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ThekideoTrending Lyricist I
asked in Controllers and Music services

sirius stopped working

Not sure what to do but any help would be greatly appreciated. I can connect to my Sonos account and see all my media players. When I select Sirius It shows all the channels but they are greyed out/ not highlighted where you can select to play them? I have deleted the app and reinstalled it. Unauthorized reauthorized. With the same result

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11 days ago
Strat1117
Strat1117Contributor I
posted in Controllers and Music services

Amazon/Spotify Autoplay not supported by Port?

I recently added a Port to my two channel system. One of the best things about Spotify (and Amazon Unlimited) is the autoplay feature, which uses a sophisticated algorithm to continue playing recommended music after your selection ends. It is not just a matter of convenience (although it does allow you to continue doing whatever you might be doing without having to stop to make a new selection, or be without music at your dinner party, for just one example, until you have a minute to do that), but it is a great way to discover new music. I’ve seen several threads (all now closed) on this issue, but no fix. To be clear, this is a Sonos issue, not a Spotify/Amazon issue. It is beyond imagination to me that a sophisticated piece of audio equipment, designed specifically for streaming apps, would somehow omit support for a critical feature of those self-same streaming apps. If I wanted to only hear what I expressly select, I might as well go back to LPs and CDs, or give up the Sonos and go

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12 days ago
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Jim LemmonContributor I
posted in Controllers and Music services

The app for IOs is horrible!

I have been a big supporter of Sonos and the technology.  That being said, I could not be more disappointed that Sonos has ignored the almost unusable app for IOs!  Given the popularity of iPhones, I would think they would want to make those customers happy.  If they don’t upgrade the controller (when was the last update, no one knows), I will start looking for other solutions.   How is it possible that basic functions can be ignored.  To name a few: Controller accessible from the lock screen and control volume with the iPhone volume keys.  It wouldn't hurt to update the interface as well.  Maybe if enough of us complain, something might happen.   

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Schlumpf
12 days ago
User63453
User63453Avid Contributor III
asked in Controllers and Music services

Search and play music on Youtube Music via Sonos app

When I choose YT Music from the Sonos music menu, all I see is a folder for playlists. When searching for specific songs/albums/artists in Sonos search, I never get any results. The only way I can get it to work on Sonos is just via AirPlay. Am I missing something or is the YT Music integration that limited?

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User63453
12 days ago
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Sid-HarthaAvid Contributor I
asked in Controllers and Music services

Sonos components vanishing from iOS app

So long time Sonos user. About 2 months ago I upgraded all my components to the newest versions. All seemed well for about 6 weeks. Everything seemed rock solid. Last two weeks components randomly seem to be disappearing from my system in the iOS app. They mostly disappear, sometimes reappear. If they don’t reappear I have to reboot the component, sometimes factor reset it. The totally weird thing is if music is playing on a component which it disappears the music carries on playing with issues. But I can no longer control the component because its vanished from the iOS app. Even weirder, the missing components on iOS do sometimes appear in the Mac app.My network system hasn’t changed for the past few years. LTE 5G router, wireless turned off, attached to Google Wifi Pro mesh system which is the only wifi supplier in the apartment.Anyone have any ideas what might be going on and how my future doesn’t involve setting aside a couple of hours each week to reboot/factory reset Sonos compne

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controlav
12 days ago
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SK_PLContributor I
posted in Controllers and Music services

The Sonos app on iPhone doesn't detect the Sonos system (iOS 17.4.1).

Is there any issue with the Sonos app for users using iPhone 15 Pro with iOS version 17.4.1? The phone can't seem to find the system, whereas the iPad works fine and detects the system. Is this a problem with the app or the iOS version 17.4.1?

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controlav
12 days ago
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bjcc54Contributor I
asked in Controllers and Music services

Sonos and Synology BeeStation

Just bought a Synology BeeStation and tried to connect Sonos to it but I keep getting the error “Unable to add the music share //192.1.168.1.112/Music”.  Tried on my Mac and my iPad but get the same error. My Sonos devices are using the S2 OS as are my Mac/iPad applications. I have been using a Synology DS214se for many years and Sonos connects to it no problem. I contacted Synology support but they seem to think it is down to my Mac/iPad using smb1 instead of smb2 or smb3. They suggest I disable smb1 on my devices but that seems rather drastic.Anyone else managed to get Sonos talking to a BeeStation?    

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12 days ago
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jpp6469Contributor I
asked in Controllers and Music services

radio sur sonos

Problème sonos france inter

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12 days ago
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toddnuhferContributor I
posted in Controllers and Music services

upcoming software update for iOS

Hello, I have read that there is going to be a new iOS software update and I’m curious to know if the update will continue to allow different aged speakers work on the same platform or will we have a scenario like the original Sonos app and now Sonos two, depending on the age of the product will depend what application it will need to run on. I have many many Sonos speakers throughout my three level home and I already have to run 2 apps for all of my speakers and I do not intend to add one more dollar until I am sure I won’t run into this scenario again.  Thanks for any update as I did plan to add a few smaller speakers with microphone but if more are to marked obsolete then I am done with sonos.  Thanks

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buzz
12 days ago
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Jmwarren85Trending Lyricist I
posted in Controllers and Music services

Gapless playback issues after 15.2 update

Is anyone else having issues with Gapless playback after updating to 15.2? Scenario:I have been using a loopable track on Apple Music via the built in Sonos player to play sleep sounds every night for years. This created a seamless sound with Gapless playback. Problem:After the update to 15.2, there is a distinct gap between the end of the track and the beginning of the repeat making the feature unusable for sleep sounds. Fix NeededRestore previous function to allow Gapless playback on looped tracks.and/or Allow reverting to a previous firmware(Ideally allowing to revert by atleast two firmware revisions to allow people to experiment and see if a new update has fixed a previously experienced bug)

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13 days ago
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Zolino MohamedContributor I
asked in Controllers and Music services

I need the password

Moderator Note: Modified in accordance with the Community Code of Conduct.

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106rallye
13 days ago
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BrentoContributor I
asked in Controllers and Music services

sonos can’t play Itunes playlist. error Can’t find server

Songs appear but won’t play file.  No server found 

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Sotiris C.
13 days ago
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Pabs58Contributor I
asked in Controllers and Music services

Spotify playlist I created can't be played on Sonos " grey" highlighted "

For some reason suddenly some of my Spotify playlists I created are highlighted grey and cannot be played on Sonos ?The playlists are OK on the Spotify app and they play  fine !Any thoughts ? Thanks 

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Corry P
13 days ago
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A.keremisContributor I
asked in Controllers and Music services

IKEA Symfonisk- Spotify not in S2

Hi there, we bought an IKEA Symfonisk wall speaker and it looks and sounds great. However, neither myself (android) nor my wife (IOS) can find Spotify in S2. We rebooted everything, changed networks, reinstalled apps, but nothing. It is nowhere to be found in the list of services in S2. My wife managed to connect Spotify with the speaker once without S2. Only once however. My Spotify sees the speaker but cannot connect to it. Keeps flashing and saying connecting... Anyone with a similar challenge or experience to help? BestAnestis

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Airgetlam
13 days ago
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NP90Contributor I
asked in Controllers and Music services

macOS controller in update loop (16.1)

Having an issue with the macOS Controller on my M1 MacBook Pro since the 16.1.1 install a few weeks back.Whenever I load the controller it says ‘We need to get Sonos running on the latest software. Choose Check for Updated to get started.’I press Check and it comes up with ‘No update required. Your Sonos system is up-to-date.’I have deleted the app and reinstalled. I then deep-deleted the app (from ~Library etc) and reinstalled. Same issue.The app and updater has permissions to update under Security > Privacy etc.If I press ‘Continue using the SONOS app’ it then goes to searching and then puts me in a similar loop which is‘Some of your products aren’t registered to your Sonos account. Let’s register them now so you can use them’.I log-in and it goes back to ‘No update required.Can anyone suggest what to do now? I’ve tried ‘Reset App’ etc too.thanks

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Airgetlam
14 days ago
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