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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 7,132 Topics
  • 51,323 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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7132 Topics
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Max SottoilnoceContributor I
posted in Controllers and Music services
Trueplay - general error when trying setup - BEAM gen2

I read that many people have problems while trying to set up true play. I’m still fighting and haven’t solved it yet. I changed three different IOS devices, made a number of resets on the Beam gen 2, have all updated apps and iOS but still not working. Really frustrating.  has anybody solved it? thanks

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6 days ago
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Devin73Contributor I
asked in Controllers and Music services
beam gen 2 not showing up in the app

So I have 2 beams gen 2s now I can’t see them on the application at all they link to the WiFi and work fine but I just don’t see them in the application to control the volume I can use the remotes but still would like to know why they aren’t showing up on the app any help would be great thanks 

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D
5 days ago
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KswissContributor I
posted in Controllers and Music services
Accountablity not a thing at Sonos?

Another Saturday where I’ve wasted at least 15 minutes messing with music. At least most of my dinner guest understand that Sonos is no longer reliable.Why has no one been fired? This is worse than the government… breaks stuff and takes forever to fix it...

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K
6 days ago
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ecamozContributor I
posted in Controllers and Music services
Feature Request: Play and add to queue option for entire folders within music library

Dear Sonos App Dev Team,please add the feature to the Sonos app to play and add to queue all songs contained within a folder of the music library. This feature gives massive flexibility and was already included in the app version before the changes of May 2024.Please fix it, 4 months have passed since you killed this feature without reason.Best,Elias  

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Corry P
5 days ago
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The DuckContributor I
posted in Controllers and Music services
Artist Radio feature on Tidal still not working

It is still not possible to play “Artist Radio” song lists on Tidal when using Sonos’ iOS app. When will this be fixed?  It’s been more than 4 months without this basic feature!

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4 days ago
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AubracanContributor I
asked in Controllers and Music services
sonos s1

Impossible d’accéder à sonos S1 sur iPhone 14On m’oblige à télécharger sonos S2, qui semble être payanteComment faire pour accéder à la page sonos S1 ?

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Airgetlam
7 days ago
elliot1956
elliot1956Contributor II
posted in Controllers and Music services
Amazon playlists "QUEUE" is limited to 100 songs on new app.

As of this writing I have seen quite a bit of improvement with the new app.  Response, volume control and grouping have been improved.  However when using the ‘new’ app and I select one of my Amazon playlists which has an excess of 100 tracks the “queue” in the ‘new’ app will only display 100 tracks.As a test I launched the ‘old’ app on my home PC and when I select a playlist in excess of 100 songs the ‘old’ app and the ‘new’ app show the correct number of tracks.  The playlist I selected in the ‘old’ app had 494 tracks.It’s obviously not an Amazon issue and I was wondering if anyone else would be able to verify this as well.Apple Music playlists display the correct number of tracks in both ‘old’ and ‘new’ app.

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K
7 days ago
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AttwaterContributor I
asked in Controllers and Music services
Selecting Rooms in the App

Hello Sonos Comunity,I really struggle to change the room / speaker that my music plays through. It looks so simple in the App - just select the room and Apply.  But it simply doesn’t work.  I get a message saying unable to connect and asking me to try again!  The speakers are definitely connected and will sometime still play the music that I’d played on them last rather than the music I want to play now. any ideas?  What am I doing wrong? thank you

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R
5 days ago
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MickeyBlueContributor I
asked in Controllers and Music services
Spotify not listed as a Content Provider

Spotify not listed as a Content Provider to add. Why is that? Also, from Spotify App when selecting a Sonos Speaker, nothing actually plays. Using Apple Music works flawlessly. Why?

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Belly M
5 hours ago
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charlieJoeContributor I
asked in Controllers and Music services
Crap App!

The current version of the Sonia app is really awful! Speakers take ages to link the volume control has a mind of its own doesn’t recognise the source playing as it’s blank despite playing a specific radio station! Several months ago the App was great now it’s totally useless and frustrating! If it’s not broken don’t fix it!! 

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7 days ago
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NevenEnthusiast I
asked in Controllers and Music services
Sonos and podcasts?

Hi all!How do I listen to podcasts on my Sonos system? What do I need?Thank youNeven

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5 days ago
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So nos fanContributor I
posted in Controllers and Music services
how has sonos not fixed the app

I received an email from Sonos apologizing for releasing a bad app so I decided not to upgrade but then Sonos forced the upgrade and rendered a large investment of 10 Sonos speakers useless.   How is this possible that Sonos was aware they had an issue that was corrupting systems and they then forced updates to wnumsure that no one is spared the agony.  The stupidity of this management team is mind boggling. I can’t imagine any current Sonos user will ever buy a Sonos product again. I know I will not.

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MoPac
7 days ago
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leemicjmlContributor I
asked in Controllers and Music services
Sonos Radio HD

The Lofi Focus station on Sonos Radio HD stopped playing last week. I click on it to play and nothing. I tried using Sonos Voice too and the same result. All the other stations work. I reauthorized Sonos Radio HD and nothing changed. 

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Corry P
5 days ago
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EliefContributor I
asked in Controllers and Music services
audible playback speed - Sonos App & airplay2

Is there a way to speed up playback speed of Audible through my Sonos system? I have tried if both from the Sonos App and the Audible app casting via AirPlay 2 - neither works.  When I do it in the Audible app, it shows higher speeds, but is just playing at 1x.  This makes it UNUSABLE for me on any of my 20+ Sonos devices - high multiple thousands of dollars of equipment just useless.  please let me know how to solve, or if not this should be a high priority feature - it’s just shocking to me that I can’t do it, the first true disappointment I’ve had from Sonos.  

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Airgetlam
7 days ago
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Brooklyn boundContributor I
posted in Controllers and Music services
sonos

When did Sonos go from a great idea/product to such a crap product? Speakers are great but the system sucks…so disappointing.  Friends who have Sonos all say the same thing…can’t connect and when you do it’s intermittent.

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Ken_Griffiths
7 days ago
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pestep0206Contributor I
asked in Controllers and Music services
Update

When are you gonna fix your update??????

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Airgetlam
7 days ago
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kryten2x4bContributor I
asked in Controllers and Music services
iMac - Unable to get my music library back on Sonos

I have an iMac running Sonoma 14.6.1 I have tried all the options listed on all the pages but my music library still will not show anything.When i finally get it to attach it show “No selections are available”. When i run the “Update music Library” function it only runs for 10 or 20 seconds, I have hundreds of folders in the Music folder.This has been going on for weeks now and I’m a little bit peeved that I cannot use my speakers for my music.Anybody got any ideas about getting these useless bricks to work again???? 

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K
7 days ago
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Limpet53Contributor I
posted in Controllers and Music services
Local music library

Why do I get multiple entries for compilation albums in my local library and each entry plays the complete compilation album, I appear to have a separate entry in Album view for each artist within a compilation which is sometimes over a hundred entries for the same album. This is both with the windows app (Win 11) and android app. With well over 700 albums and lots of them listed multiple times it makes the selection very UN-user friendly Many thanksLimpet53

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7 days ago
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Tom van SonContributor I
asked in Controllers and Music services
Playbar disappears from app control - no changes

I have a Sonos Playbar connected via LAN. It suddenly disappeared from the App. No sound from PlaybarThe white status light is on (not blinking)App cannot find the playbar, when I search for itIf I power down the playbar the white light goes off, if I power it up again the white light goes on again.Playbar does not re-appear in the app, still no soundReset to factory settings does not work (power down, push play and volume up button at the same time and hold during power up). Instead of the status light turning orange and green blinking, it turns directly white (no blinking). I have done this factory reset many times before, and it was working at that time.I see on my router that the playbar is connected and talking to my router, because of the blinking light on the network connection that is linked to the playbar.I have no options anymore to solve this issueWho can help?  

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8 days ago
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Nickw3107Contributor I
asked in Controllers and Music services
sonos app cutting out

Since the new "improved" app (designed by someone with no technical knowledge whatsoever) my Sonos products cut out endlessly and or between rooms as well. It's not my wifi as I have 3 different Sonos accounts in different locations and they all do the same. One on my boat, Sonos 1 at a house and Sonos at main residence. (1st world problem I know) BUT it just isn't good enough when I've invested £1000s in kit. On boat cuts out every minute or switched between. BEAM AMP OR Roam or One At home shifts between upto 6 different zones and or just cuts out. It's utter garbage. When will this be fixed ? Wifi on boat is >50mpsAt home it's >300mps 

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8 days ago
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Mr_CamblorContributor I
asked in Controllers and Music services
Ownership sign-in loop

I’ll begin by saying that nothing in my home network environment has changed.  All Sonos products (roam, One, Arc) were working fine until today.  Now my Roam - which I’m currently playing music off via Apple Airplay - is showing as powered off in the Sonos app.  I mean, that’s clearly not the case.Now the app has thrown me into a ‘sign in as owner’ loop.  I sign back in and it asks me to do it again when I click on ‘my system’.I’ve uninstalled/installed the app.  No change.Any ideas?

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Corry P
1 day ago
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oldandinthewayContributor I
asked in Controllers and Music services
Incorrect encoding message

In the new desktop app, Sonos will play songs from my music library as it always has.  Towards the end of a song, though, I will frequently get a popup saying something like Unable to play, the song is not encoded correctly.  This happens after the song has played and does not interrupt the playback.  The message appears briefly, then vanishes.  The app will then move to the next track in the queue as expected.Setup:Room 1: Sonos Ray + 2x Play:1 + Sub. Room 2: Sonos Beam + 2x Play:1 + Sub. Each room connected to a television via fiber optic cable. Desktop app running on a Mac Mini M2 system under macOS Sonoma. Music library on a Linux server with access via Samba (CIFS). Music library is large, 14,000+ tracks. Tracks mostly FLAC, 16-bit, 44.1 kHz, some Mp3 and Apple M4a.  The encoding does not seem to matter.  The message will appear for any. WiFi networking throughout.Before the new app, I would sometimes get the unable to play due to encoding message, but it could always be traced to

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8 days ago
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dvpriemTrending Lyricist I
asked in Controllers and Music services
Sonos Tech support cannot get my music library reconnected after the August update.

I managed to get my music library back, without playlists, in July.  In late August Sonos updated and now I can’t get my music library back.  Even the Sonos Tech said I “did everything right” by following your posted procedure, and he tried multiple times - added the library successfully, but could not get Sonos to find any song in the library.Library is connectedPath is correct.Filer persons for Share are correct.BUT Sonos just shows “No selections are available” I don’t even know what that means.Interestingly, Sono’s plays music from my library on based on the ques I manually made and saved as “sonos favorites” in the Sonos System.  I don’t know what is going on. 

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8 days ago
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JFR46Contributor I
posted in Controllers and Music services
sonos recently played playlists

when I select a playlist, e.g. Yacht Rock, the app simply rolls through the various artists without stopping on any one artist rendering the playlist unplayable. Has anyone else had this experience? Did you find a solution?

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controlav
6 days ago
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SHLTrending Lyricist I
asked in Controllers and Music services
Since latest Sonos update (80.07.03), cannot play Spotify radio stations

I almost exclusively use Spotify with/through Sonos.  Up until the latest Sonos update just over a week ago, I was able to start playing a playlist or song from Spotify through Sonos, then open up the Sonos menu and click “Start Radio.”  That would instantiate a Spotify radio station based on the song that was playing, which I then added to my Sonos favorites.  I also created several home automation routines through my HA Hub (Hubitat) so that I could kickoff any of those radio stations with voice commands to Alexa/Echo.  That was all working perfectly until the last Sonos update (v 80.07.03).  The Hubitat Sonos integration supports playing a Sonos favorite.Since the last Sonos update, I noticed my home automation voice commands weren’t working.  So, I then started using the Sonos app and found that playing Spotify Radio Stations has completely broken.  Whenever I attempt to play one of the aforementioned Sonos Favorites (Spotify radio stations), Sonos switches to the “Play” icon, noth

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Corry P
5 days ago
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