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Controllers and Music services

Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

3,873 Topics
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Ken_Griffiths

solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...

GJK

started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...

Corry P

solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...

3873 Topics

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TheRamblinManAvid Contributor III

asked in Controllers and Music services

I have an Apple Music Subscription with local files downloaded. Can I add them to My Library in Sonos?

I’ve had my Sonos system working ok until recently. Underwent an ISP change that threw some things for a loop.Where I’m at now is….I have an Apple Music Subscription. What I’d like to be able to do is download one of my Favorites playlist to the local hard drive. Then, add that folder or playlist to My Library in Sonos so I don’t have to rely on streaming as much but rather play these local files that Apple lets me use for offline use. Is this possible with Sonos/Apple? I’ve been trying my best to add it and it does not work. It will however recognize files I uploaded to Apple Music (so I guess they look at them as mine), but I can’t get the other local downloaded files to appear. Any way to do what I’m thinking? Thank you!

30 days ago

jbartondexContributor I

asked in Controllers and Music services

Apple Music Playlist Repeat - interrupted playback

Recently moved an audio system to run off the sonos port. Have 7 in total. We have a playlist from apple music of around 350 songs (about 22 hours) and the sonos keeps stopping before the playlist ends. The sonos settings are on repeat and shuffle. I am at a loss to get this to keep playing. The goal is to have the music playing 24/7 streaming from the sonos. Checked in the apple music app and cannot find anything to set the list on repeat or change any settings like that. Any suggestions would be helpful.

1 month ago

Rickey RocketContributor I

posted in Controllers and Music services

Playing music

Is anybody else bothered by the fact after paying a pretty expensive price for these speakers you then have to pay again to some subscription music service just to listen to music? Seems like for how much each one of these speakers cost (play 5) there should be some way to to actually use the speakers without having to pay for monthly fee.

30 days ago

RobdporterContributor I

asked in Controllers and Music services

Unable to play my Music Library.

I cannot access my Itunes Music or Playlists. I get the following error message "Unable to play song-cannot connect to my laptop/music because the server cannot be found." I can play all Sonos Radio channels without an issue. I am up to date with updates.

27 days ago

StevenUContributor I

asked in Controllers and Music services

All spotify suddenly 'Can't find that content'

Hi all,I had Spotify working via SVC on my Roam perfectly. I added an Era 100 today. Now all my Spotify commands returns ‘I can’t find that content’, on both my Roam and Era.Weirdly enough if I just ask it to ‘play some music’ it has no trouble playing Spotify content from my discover weekly list. Even telling me so when I ask it what’s playing.I already tried the following:I already deleted my Spotify link. Deleted the Spotify app + deleted my Spotify link & reinstalled/relinked Reseted the Sonos appAnyone has any other ideas? Specifically got the Era 100 now it finally supports Spotify. Planning to upgrade all my one’s

1 month ago

DLanaganContributor I

asked in Controllers and Music services

Apple music - Airplay

I find the Sonos App not to my liking. I would prefer to operate directly from the Apple Music App. I can get to my Sonos Move albeit not consistent but my main systek si not seen by Air Play. Arc, Sonos One Gen 2, Sub Gen 3.

1 month ago

EsBeeContributor I

posted in Controllers and Music services

sonos:1 no longer connects with system (not registered?). app version issue?

I have a Play:5 and a Sonos:One, both in the same room, used to work just fine. Now, I cannot connect Sonos:1 (“not registered”)

1 month ago

BMCDADContributor I

asked in Controllers and Music services

Streaming FLAC files from Windows Media Player on Windows 11. (701) error.

I’m trying to stream files from Windows Media Player to a new Beam Gen 2. The server is serving files to other devices without issue on the local network, including Denon receiver and a bluray player. I have rebooted the Beam, and I have optimized the wireless to the extent that I can.The error is “An error occurred while adding track to the queue (701).Amazon prime music is working fine on the Beam. It is my understanding Sonos supports FLAC files.

1 month ago

SidneyJContributor I

asked in Controllers and Music services

Radio Station

I have been listening to a streaming radio station for several years. No problem with adding the station to MySonos. The station appears but when I launch it to play, TuneIn plays 2 commercials and then the radio station goes silent. This has been happening for a couple of months and I can’t figure out what is going on. The Sonos OS is S2, V16.1. Not sure where else to check. My spotify account works just fine. Thx for any help.

1 month ago

hcvmiaContributor I

posted in Controllers and Music services

SIRIUS XM Not playing Unable to browse

All of a sudden Sirius XM won’t play on Mac Desktop. Deleted app, rebooted, etc. Mobile app is fine. Just mac desktop version 16.1

1 month ago

ActarusTrending Lyricist I

posted in Controllers and Music services

Bug in my Music Library and when I listen to a radio

Good morning,When I listen to albums from my music library I click to launch them and then the application shuts down and restarts, this is each time I launch the application for the first time of the day on the Windows desktop.Then I noticed there on the Android phone application, that if I select a Radio from Sono Radio which is systematically a favorite on each first launch it will launch me the last radio that I listened to while I click of course on a different radio.Thank you in advance for your assistanceActarus Moderator Note: Modified in accordance with the Community Code of Conduct - mention of Beta program

30 days ago

teomoresContributor I

asked in Controllers and Music services

Problems using S2 App on Apple iPhone

Hi there, I am a Sonos user since 2010, very happy regarding this solution. Actually I have to tell the the S2 app is not work properly in the last months; volume is not working on S2 app (on spotify yes..), and almost every time I try to connect on my network the app says some room is missing, or is not possible to contact a speaker...in the meantime Spotify is working fine.There is anything that Sonos SW eng could do to fix all these issues?The experience on the app is becoming really bad, lately… @sonos? Could you help?Tks Matteo

1 month ago

Cwalkin73Contributor I

posted in Controllers and Music services

Sonos App Changed Key Feature An It Needs To Be Fixed

A key selling point for my Sonos ecosystem purchase was changed with the S2 update and it still bugs the * out of me. The 1st time I experienced Sonos was at a friend's during a big BBQ. He usually asks me to play music and wanted to show me his new system. So I downloaded the app, logged into his Sonos and saw the currently playing playlist and he showed me how to add to it. With the S1 app, when adding songs I was able to see MY Spotify library (favorites/playlists, etc.) which was amazing cuzz I didn't have to search for songs that I wanted to add to the queue. Once the S2 app was released, in the same scenario when I'm at his house, on his network, when trying to add songs to the Sonos queue, I can only see HIs Spotify library (which is nowhere near as extensive as mine) and make it a PIA to contribute to the queue. This happens at all friends houses with Sonos system since the S2 app release. PLEASE REVERT THAT CHANGE!!! *Moderator Note: Modified in accordance with the Community C

1 month ago

gmetz316Contributor I

asked in Controllers and Music services

S2 App - Unable to set up

Has anyone else had this issue? I’m setting up a One SL speaker that I haven't used in about a year. It wont show up on my Sonos account nor can the app find it(I’m on new wifi so the speaker is confused lol). Customer service had me reboot the speaker and restart the app so its as if I’m setting up a new product. Each of the three customer service reps I spoke to asked me to click the button that says something like “Setup new system” but the only option on the screen says “Join existing system,” which obviously doesn’t work since I’ve just wiped my speaker clean. I have factory reset my speaker, restarted my phone, updated my phone, uninstalled/reinstalled my sonos app a million times, and even tried the older version of the app. But every time I end up right at the page that only says “Join existing system.” Someone help!

1 month ago

GW326Contributor I

asked in Controllers and Music services

App wont connect

I have 4 Play 1’s, a Boost and a Connect. Wife and I both have iPhones with the app. Her phone has no problem connecting and using the speakers. My phone says it can't connect to the system. When I go to trouble shoot it says it says it see all of my units but when I go through the steps to reconnect, it says it can't connect. Tried uninstalling and re-installing the app. No good. I love my speakers but I have more issues like this over the last couple years than I care to remember. Anyone have any ideas why my phone would have problems and not my wife's? Any solutions for a fix?

1 month ago

binaurasaurContributor I

asked in Controllers and Music services

album dates, info, and ordering in Apple Music

Would be great to get more album info and ordering in Apple Music service, and possibly display while playing a song. If I want to find latest release for an artist or when a song is from, I usually have to go elsewhere then come back and scroll around in the Sonos app. I’d rather stay in app.

1 month ago

RealSconeKidContributor I

asked in Controllers and Music services

Shuffling Amazon Playlist

I can see this has been asked many times but I've yet to find an answer that solves my issue.I have an Amazon playlist of around 900 songs and growing.This playlist shuffles with no issues on my phone, however not via Sonos When start Sonos either via the app or Alexa I only have access to 500 songs and they don't shuffle properly. There are a fraction of songs which continually shuffle, but most never do.if I shuffle via Amazon and connect to Sonos, I apparently have access to the entire playlist, but again only they same few songs play again and again.I've refreshed music, deleted Amazon and reinstalled and the same with the Sonos app.I love my Sonos system but this is doing my head in.I really don't want to change music streaming platform, but do any other platforms work better?Many thanks

1 month ago

CumlibroContributor I

asked in Controllers and Music services

Daberger68Contributor I

posted in Controllers and Music services

playback issue

I have a playlist on Spotify that will not play on any of my Sonos speakers. Any suggestions?

1 month ago

MichelD60Contributor I

posted in Controllers and Music services

Night Mode. it is urgent do add a timer or schedule on this!

After all those years and so many asked for it, should be there already!As a grandfather now who is having two new ones to sleep home frequently, this is not a nice to have!It is a must have!Otherwise, it is forgotten for days afterward!Customers are getting older you know! Pressing on the moon button to activate should have a On and a 12 hours option right there. Thanks for finally do it!

1 month ago

Tinroof89Contributor I

asked in Controllers and Music services

connection to ipad app keeps dropping

Connection to iPad keeps dropping on wifi

1 month ago

am.gear3Contributor I

asked in Controllers and Music services

Spotify ads

I work in a boutique fitness studio and when we try to play a spotify station, there will always be ads that play. The owner says this shouldnt be an issue because we are paying for premium. Is there a way to stop these ads when playing a station on spotify?

1 month ago

dani.w_ndersTrending Lyricist I

posted in Controllers and Music services

Does anybody have a Samsung Galaxy S24 and is using a SONOS WiFi speaker?

Hi all, I want to buy a Samsung Galaxy S24 but first I need to find out if something is possible.As described here: I have a SONOS Five connected to WiFi.I know that some phones don’t let me control the SONOS volume unless I am currently in the Spotify or Sonos app. But Ideally, I could always control the SONOS Volume with the hardware buttons (even when it’s locked, for example)I know this problem doesn’t apply to iPhone.Can anybody w a Samsung S24 take one minute to test this out for me?I’d be eternally grateful. More details: Here’s the problem that I am facing with some other Android Devices:If I change the volume when the phone is locked or I am outside the Spotify or Sonos app, it just controls the phone ringtone volume. So every time I have to adjust the volume, i need to unlock the phone, open one of the 2 apps, and control the volume. this does take up a lot of time because i need to adjust the volume very frequently. I already adjusted the settings as shown in the foll

1 month ago

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