Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,211 Topics
  • 27,527 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
  • 0
  • 1
G
GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
  • 0
  • 16
Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
  • 0
  • 7

4211 Topics

M
MargaritananaContributor I
asked in Controllers and Music services

alarms

It appears that there is no alarm option in the new app. Help center keeps telling me to click alarm in the settings menu but there is no alarm option in the settings menu!!!!!😤

1
M
1 day ago
R
RamsayContributor I
asked in Controllers and Music services

individual song search

Ever since the new update I can no longer search for individual songs. When I type in a song title that brings up the correct artist but in the past there would be a section for songs and I can just go directly to the song. Instead, now I need to know what album within that artist that song belongs to.

0
R
1 day ago
L
LongorContributor I
asked in Controllers and Music services

Qobuz in new app

Installed the new app update today and am running into some bugs with Qobuz integration.  Navigating to Qobuz —> Favorites —> Artists, nothing loads, just an icon screen (screenshot below).  Same with “Tracks” (screenshot also below).  Anyone else having this issue?  It looks like the Sonos app maybe thinks they’re playlists? Qobuz —> Favorites —> Albums loads fine.   Thanks in advance!   

7
Bumper
3 hours ago
0
0x10211799107Contributor I
asked in Controllers and Music services

"Your system was not found on this network" after product adoption.

I got a new router, and read online that the easiest way to transfer my existing, working pair of play:1s was to factory reset them and create a new system on the new network. I did this, and the system cannot see the system. Additionally, at the end of adopting each speaker, the following message was displayed: “Your Play:1 has been added but may not appear in the system tab. If so, unplug the power cord and plug it back in to finish setup from the System tab.” Accordingly, I did as it suggested, and the system is not found. I’ve repeatedly factory reset and readopted the devices, to no avail: the system is never found. I’m not quite sure what else to try. This had taken hours and I have an unusable pair of speakers. I’ve read elsewhere that factory resetting devices may not remove them from “my system,” whatever that is. How should I proceed?

3
0
2 hours ago
R
RolCinContributor I
posted in Controllers and Music services

new sonos 2 app

I can’t believe that a company in today’s time makes an upgrade and it doesn’t work. it is not the 1st time. no alarm, it can’t find my system. I did everything “logout/login, unplug speakers, plug in, … ) suddenly it’s there. Next time i want to play nothing is connected. the few minutes I was able to play, I had no ahaa experience. i am really getting tired spending way too much time on the system

3
R
1 day ago
C
CacheCoherenceContributor I
asked in Controllers and Music services

New Sonos app: Where are my custom radio stations?

Prior to updating the app, I had a number of custom streaming radio stations whose URLs I had painstakingly curated using the (old) TuneIn service.After updating the app, where are they? Gone!Does the new app have the ability to configure streaming radio by URL? Nah, I didn’t think so. 

1
O
42 minutes ago
Y
YoshimiContributor I
asked in Controllers and Music services

new app

Your new app is *. I rely on sleep function and alarms, these are gone rendering my Sonos system virtually useless!! Am sooo damn angry right now - * you SONOS  *Moderator Note: Modified in accordance with the Community Code of Conduct.* 

2
C
1 day ago
P
Philippe CosnayContributor I
asked in Controllers and Music services

alarm clock with new app

I downloaded tonight the new update of the app Sonos, and I don’t find anymore where I can program the Sonos alarm clock (hour, which room, which music, for how long, etc.)Is anybody can help me ?ThanksPhilippe

1
webmink
1 day ago
K
KleinsmithContributor I
posted in Controllers and Music services

“just use your computer” isn’t an option

This morning I went to change my alarm and realized my app had updated and the alarms are gone, along with other features I really liked using. I logged online to find out everything’s been revoked but I should just use my computer! There’s one problem—I don’t own a computer! So now I’m stuck with a super early alarm (had an appointment this morning) for weeks or months until Sonos fixes the issue 

1
webmink
1 day ago
J
JaycounetContributor I
asked in Controllers and Music services

how to manage alarms on the new app ?

Can't seem to find the fonction on my Android phone. Can someone help ?

2
L
1 day ago
M
mdpetermanContributor I
posted in Controllers and Music services

New iPad App Experience (plus some iOS feedback too)

I upgraded two of my iPads to the new Sonos app release, and while I am not facing the challenges that many are facing, I do find the UI “looks” good but doesn’t “feel” good. iOS/iPadOS apps are supposed to feel native to the platform - that's why Apple provides robust APIs for UI design. The old app, while not perfect at least adhered to some design principals of iOS apps like the navigation bar at the bottom with the 5 buttons. That is now gone in the iPadOS and iPhone app. It makes no sense! This app does not feel at home on iOS/iPadOS anymore. I don’t want the app to be the same across all OSes - I want the app to feel at home on the devices I use it on. It should have a different design for Android and feel like an android app. It should feel like a Windows app on Windows, and macOS app on macOS. I get companies one this “write once run everywhere” cheap way of development but it sucks for users.  One other thing on iPadOS - why is the “Your System” stuff a super-wide bar at the b

1
controlav
1 day ago
D
DKSContributor I
asked in Controllers and Music services

Music Library missing - Sonos App

I have done the required sonos app update (version 80.00.04-release+20240507.67.1145b) and can no longer see my NAS music.  I do not even see the option under Manage.  The help I read on line syas to go to Manage and select music library, but that option is not even available.     This is using a android device

3
webmink
1 day ago
T
tim0gradyContributor I
asked in Controllers and Music services

new controller

this controller is frustrating.

0
T
1 day ago
S
Sb77Contributor I
asked in Controllers and Music services

unable to use Amazon Music after app update

My amazon music won’t connect since new update

2
B
1 day ago
B
BringbackalarmContributor I
asked in Controllers and Music services

When will you bring back the alarm function?

When will Sonos bring back the alarm function? Need to know if this is on the way so I can cancel the garbage men coming soon to throw my Sonos system away. 

1
webmink
1 day ago
C
ChrisJCContributor I
asked in Controllers and Music services

New App - Loss of Services / Loss of Playlists

Discovered the new app had installed this evening, so far I seem unable to:-Connect to Amazon MusicPlaylists have dissapeared from the user interfaceIt does not seem possible to add songs to existing playlists (the options have disappeared)The app hangs and dosen’t load from time to time and needs a re-startIt seems that this is a bit of a car crash tbh, and I wonder if there is an urgent fix coming or the ability to roll back to a previous version?

0
C
1 day ago
Y
YTWContributor I
asked in Controllers and Music services

Apple Music not Working with App Update

Apple Music was not working shortly before the Sonos app update and still does not work after the update. Support team saying it’s a known issue with the update, which doesn’t seem to explain it not working prior to the update.Any others having this issue? Thanks! 

0
Y
1 day ago
A
askloweyContributor I
posted in Controllers and Music services

Dont Upgrade Your App Yet

I made the mistake of upgrading the app on my iPad as prompted it’s pretty rubbish. To be honest you will not be able to access your local NAS and if you have a port, the line input will disappear.  The only thing that seems to work are subscription streaming services, shame on Sonos for this much awaited and highly publicised upgradeI don’t know who did his acceptance testing on this app, or what set up they had, but I imagine will not work for most of you

2
A
2 days ago
W
We And Tke KidsContributor I
asked in Controllers and Music services

ik kan geen verbinding maken na nieuwe app 80.00

Na de update naar 80.00. Ziet hij mijn producten niet meer. Hij vraagt steeds naar instellingen te gaan en daar ‘lokaal netwerk’ aan te zetten maar die staat aan. En het juiste netwerk staat aan. Dus ik kom niets verder.kan iemand mij helpen want niets doet het nu meer. Moderator edit:Google Translate- After the update to 80.00. He no longer sees my products. He keeps asking to go to settings and turn on 'local network' there, but it is turned on. And the correct network is on. So I'm not getting anywhere.can anyone help me because nothing works anymore.

0
W
2 days ago
S
shotgunContributor I
asked in Controllers and Music services

Trueplay Re-tune

Anybody able to do a “Trueplay Re-tune”  with the new app?..wish I kept the old one.

0
S
2 days ago
L
lumpsContributor I
asked in Controllers and Music services

Livephish+/Nugs.net not working in new app

Is anyone using the new app able to successfully browse music within LivePhish+ or nugs.net? all works just fine in previous versions...and while I can authorize the services now, there’s no ability to play music or browse them

19
D
3 hours ago
S
stujTrending Lyricist I
posted in Controllers and Music services

How is everybody getting on with the new app?

How is everybody getting on with the new app?I’m really struggling to the point that i can’t use it.Rooms change on their own, specifically it keeps referring to “bedroom” which was the last room i played to before i updated the app.The progress bar won’t work. When i try to pull it back to start a song from the beginning it bounces back to where i pulled from.9/10 times it won’t recognise the input when i try to select a specific song from a list.Using IOS. 

4
S
2 days ago
P
Pop_OgraphyContributor I
asked in Controllers and Music services

Amazon music

I can access Amazon as subscribed service but search function unable to access Amazon music  

7
SarahN
1 day ago
R
raymeroContributor I
asked in Controllers and Music services

Recent Sonos S2 upgrade

Hello everyoneJust upgraded phone to new S2 and noticed missing features from previous S2 version; No alarm No add to or edit or clear queue (directly)No sleep timerNo widgets (for mobile)No search for just ArtistNo Browse the ArtistNo Track info No link to album infoUnable to add or create new playlistUnable to create new speaker groupsUnable to add song to Sonos playlistUnable to share song Please can I revert back to old S2!? 

0
R
2 days ago
U
unahppyownerAvid Contributor I
posted in Controllers and Music services

Large Retailers (Crutchfield, Best Buy, B&H Photo, Audio Advice and others have a duty to warn Buyers!!

All large retailers must warn potential Buyers that Sonos has ruined their products! It is imperative that no one purchase these heavy paper weights until Sonos and its CEO standup and explain how they are to fix this! Anyone that is in the return period should probably return their product. Sonos has committed egregious acts against its consumer base. I would certainly expect class action lawsuits to be filed. The large retailers need to warn potential buyers or they will be dragged into this quagmire!

1
L
1 day ago
Terms & ConditionsCookie settings