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 before Sonos updated the app in May, the stability and functionality was great. Since this update there has been lots of issues and some of them have been fixed and some have not and we’ve also talked about them on here.

What is annoying is that all my album art that is stored on my local drive, is not showing from my NAS library and it used to work fine? It actailly works through Plex, but I prefer to use my own library, as I’ve got my own playlists that I’ve created over the years….

Do we know when this will be fixed please?

I'd like the answer to this also as I spent years adding all my album artwork to almost 10k of albums and 42k tracks ...


Same issue for me, I managed to add my music library from my Synology NAS and it plays fine, but no album art displayed.

Is this part of the upcoming fixes in the app?


Local library album art is MIA throughout the Android app. Sonos is aware but it has not been called out specifically with an ETA.


Thanks for the update; I guess in time they'll provide a fix for this OTA soon, as it used to work before the wonderful May update that caused mayhem globally!


I'm wondering about the app writers at Sonos!  Have they all left?

4 months since the new app and it can't be too a difficult job to include the album art in the app and to sort out the indexing issue with the compliation albums.

Hoping the next update sorts it, but not holding my breath!

 


Yes... Compilation albums still don't work it's ridiculous. Unless you know the name of a track and then chose all music on that album... Then you can find it :-(


I'm still hoping the lack of album art showing will be fixed. Such a straightforward issue should not take that long to be corrected. Show some pride of ownership someone on the Sonos development team and rectify this problem please!


How can a 3rd party app be able to work correctly with it's software including album artwork and yet SONOS STILL CAN'T RECTIFY THIS IMMEDIATELY????????


I know.…

PLEASE SONOS FIX THE ALBUM ART ISSUE FOR THE MUSIC LIBRARY; AFFECTING ANDROID/iOS USERS


Any news on this ? Or are they just dragging their feet as per usual.


Just dragging their feet as usual and it looks like they're leaving it to last! Been like it since late May this year .…

I thought the CEO wanted to restore faith in the customer community, clearly not!


It's just talk ....as usual. Thier customer base just doesn't concern them. We have 21 products and I'm sick of being treated like we don't matter. Just can't afford to replace it all ...


I know I give up...but live in hope.: I've arc,sub and move...and that cost a pretty penny when I got it 4yrs ago

I guess when I change my TV, that will be the time to sell the old and go to BlueSound!


Blue Sound ?

 

I have 3 subs, 5 sound bars various ones and loads of speakers ... Whole house.  So can't afford to replace it all. Which just makes me feel worse for the arrogance of Sonos .

 

The CEO should be replaced for the debacle they caused . Not to mention the stress they caused people.


Totally agree and there's been so many rants and raves on here and it just falls on deafs ears!

We just need to keep pressure on them


How ? They don't seem to listen 👂 😔 


There has been a good discussion of the Album Art issue here, the mess that Sonos has run into and how hard it is going to be to fix. Way too technical for my pre-coffee brain but a search here should find it if you want.

I can't prove it but I'd guess some system analyst skipped the analysis and said "no problem" when there was a problem.


Thank for the reply. I have to say I found it. However it's far too complicated for my average tech brain etc ... I don't have the ability to understand how to do it .

 

It should be a very easy fix for a company that writes the code for its own equipment.

 

Sonophone app does it very well. How can a 3rd party app do it with ease using Sonos equipment??????


 Every app I’ve ever used does it rather well including the 16.c Sonos app which I’m using right now to play my Cello Concertos playlist.  Playlist loaded fast, art loaded fast, started playing right away.


Sonos 16.c ?


Sonos 16.c ?

 The app prior to the May 80.x app upgrade.  It had an orange icon.  If you have an old iPhone with that app on it your in luck.


Android and Imac user ...so no good 


Android and Imac user ...so no good 

 You used to be able to do it with APK Mirror, but I think that’s not possible any more.


I haven't a clue what you just said....lol 😆 


If Sonos hasn't updated the speaker's firmware you were able to scrounge an old version of the App off the net and install it.

I avoid that sort of thing as it is hard to know who to trust or what you're actually getting.


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