Skip to main content

Stations Not Changing

  • June 23, 2023
  • 18 replies
  • 341 views

It takes several attempts to “change the station” in Sonos app/TuneIn.  The icons and GUI update to the newly selected station, but the actual audio is the previous station.  It only started a couple of months ago, so it’s likely related to a bug in the software update.  This topic was created previously - but the discussion was “closed” without any resolution.  Did I miss something?  Is there a solution for this bug?

Previous discussion now closed: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

18 replies

Sotiris C.
Forum|alt.badge.img+16
  • Sonos Staff
  • 892 replies
  • June 28, 2023

Hello @dhaase and welcome to Sonos Community!

The attached thread has been closed automatically due to inactivity within the community.

We have identified the above issue mentioned and currently working on a fix, but unfortunately I do not have any ETA to provide.

Please bare with us, I will make sure to reply here with any updates.


  • Author
  • Contributor I
  • 1 reply
  • June 28, 2023

Thank you, Sotiri, και ευ χαριστώ!


  • Lyricist III
  • 5 replies
  • August 14, 2023

Before the topic closes again, is there any update on progress?

Alternatively, can anyone suggest a reliable work-around to force the station change?


  • Lyricist I
  • 2 replies
  • September 22, 2023

I just updated my contoller (S2, version 15.8). Unfortunately the issue is still there...


Airgetlam
  • 44718 replies
  • September 22, 2023

Well, you might see that behavior with duplicate IP addresses blocking the communication between the controller and the speaker. It certainly wouldn’t hurt to do a simple network refresh by unplugging all your Sonos devices from power, then rebooting your router. Once the router has had sufficient time to reload, say, 2 minutes or so, plug back in the Sonos devices.

Note, this is merely a simple IP address refresh, and will not fix/get around any bug that @Sotiris C. is mentioning. 


  • Lyricist I
  • 2 replies
  • September 22, 2023

Thanks for the suggestion. However, this problem has been for several months and in that time I had multiple router boots. These happen overnight, and I switch off power to all my sonos gear at night. So I think I’ll have to wait for the bug fix.


Forum|alt.badge.img
  • Trending Lyricist I
  • 12 replies
  • February 20, 2024

Having the same problem since a few months, posting here to keep the topic alive


  • Contributor I
  • 2 replies
  • February 22, 2024

Any updates on a fix?  I’ve got 4 speakers. I’ve really loved them.  But I don’t need this daily frustration.

The message above about working on a fix is 7 months old.  Not much cause for hope.


  • Lyricist I
  • 2 replies
  • March 6, 2024

If you do a bit of googling you will notice that this issue is at least 3 years old and Sonos does not seem to have any interest in trying to fix it. This is the main reason I have gotten a different brand soundbar & sub.

I don’t think this will ever get fixed by Sonos.


Forum|alt.badge.img
  • Trending Lyricist I
  • 12 replies
  • April 21, 2024

a note to keep this topic alive


  • Lyricist II
  • 3 replies
  • May 18, 2024

Seems like the crappy Sonos system needs to be trashed. The technology is beyond the scope of the people who work there.


  • Lyricist I
  • 1 reply
  • May 27, 2024

I’ve got this bug too and it is worse with the new app.


  • Lyricist I
  • 1 reply
  • June 14, 2024

I have the same problem, shame on Sonos not being able to fix it.


  • Lyricist I
  • 1 reply
  • July 4, 2024

Have the same problem across both my Play 5 and Roam, using the app on my iPad, iPhone and Mac. 
It can sometimes take multiple attempts to get it to really tune to the new station. Please  address this very annoying problem. Thanks. 


  • Lyricist I
  • 1 reply
  • August 2, 2024

Upping this topic, as this is not solved yet with the new app and all updates 


  • Contributor I
  • 4 replies
  • October 7, 2024

Hi,

just experienced this morning that the problem still exists. Posting this to keep the thread open and active.

BR, Bernhard.


  • Lyricist I
  • 2 replies
  • October 7, 2024

I’m afraid they are so focussed on fixen the mess with the new app that there will be very little attention to fixing a bug that already existed in the old app….

I really like my Sonos Play One & Sonos connect, but won’t be buying anytyhing else from them. My soundbar & other smart speakers are not Sonos anymore.


  • Contributor I
  • 4 replies
  • October 7, 2024

I can 100% understand you. But with a mix of speakers, who do handle music then. You need different apps, don’t you?