Controllers and Music services

I had the latest Sonos app running fine on a Mac with Big Sur. I upgraded to Monterey (12.0.1) and there are permission issues that cause mp3 files not to be found by the indexer. On initially installing the app, I granted it access as requested. Afterwards I found that the permissions on individual mp3 files now had permissions including “SONOSDMS1. Custom” When I ad new mp3’s to my music folder, Sonos won’t index them.If I go into Terminal, cd to the top music folder, and do  sudo chmod -R ugo+rwx *and then try indexing again, the files are found. I’d like to do something a bit more specific than granting world rwx access. Does anyone know what the permission is that SONOSDMS1 wants to see on files? Again, this is something new after installing Sonos on Monterey, didn’t happen on Big Sur and earlier OSX releases.

Hello everyone is there a way to play music with dolby digital plus playback?I play music via youtube app on Sony tv with the arc and I can multicast it to another room with dolby digital plus playback. Is there another way of doing this without me having to turn the tv youtube app on?Theres a very big difference in sound airplay vs dolby digital plus. Thanks

Can you play WAV files from a WD My Cloud connection?  Also does it need to be a NAS or can it just be a regular My Cloud?

In my iOS app in settings/system it correctly shows my Boost. However when I go online and look at my account it shows my old bridge not my Boost. How do I correct this?

Does anyone know of any way to lengthen the allowed time limit to make individual room volume adjustments???  System gives you approx 3 seconds to make adjustment and so you have to keep going back and forth to consider changing different room settings. Thanks! 

Hi, just wondering if there is a way of getting invited to test beta software. I have been a member of the beta program for a couple of years and never had an invite to test any software.. I have an ARC, Beam, sub and ones. All my profile is filled in but still never get anything. Anyone have an idea or who to contact?

Sorry to bring up this apparant old chestnut.  But I’ve spent 6 weeks with WD and got no where.Using Sonos WIN 10 WD MY Cloud HomeI have a sonos system and am using a WD My Cloud Home as the music server.  The private folders for general storage on the WD are visible and in operation.  However Sonos is not working either via the service app or via the public folder.  The latter is preferred as I believe the WD My Cloud app is no longer working.I did have the puiblic folder visible in WIN 10 explorer and was able to upload a brief library.  Sonos can see it and operates fine. Hoever I cannot edit it any more as my PC cannot see the device nor the public folder .  IP Scanners show the device and WD discovery works fine. ANY help would be appreciated

Bonjour, l’écran tactile de mon controller CR200 ne fonctionne plus bien. Certaines zones sont inactives, ce qui ne me permet plus d’accéder à la plupart des fonctions.Y a-t-il une solution à ce problème ? Un réparation est-elle possible ?Merci d’avance.Gilles

When I open my Sonos 2 app for my multiple speaker set up in the main floor of my home, it sometimes detects my Sonos 1 set up in the basement and goes to an Options screen. Going to the choices, one can open the Sonos 1 controller,delete, set up, and so on, but then one cannot use the Sonos 2 app or speakers with this dialog open.So far, to resolve it, I have rebooted the device I have the app installed, and this sometimes “fixes” it.Also, in the the Sonos 1 controller, I play something on the speakers there, then go back to the Sonos 2 app on the device, it will now open separately and have been able to play the set up speakers on Sonos 2. I then stop the Sonos1 player. So, the question is, why is Sonos 2 detecting and attempting to set up my Sonos 1 capable speakers which are already on a Sonos 1 system?Is there any part of the Sonos 2 app that will allow me to shut this feature off? Also, both systems are on the same WIFI network. 

J'ai téléchargé l'appli sonos sur mon téléphone pour contrôler Deezet,mais impossible d'accèder à "Services et Voix"Tout est grisé

Two weeks ago Amazon Music was launched in Colombia and Chile. However I cannot add that service yet in Colombia.Press release: https://press.aboutamazon.com/news-releases/news-release-details/amazon-announces-launch-amazon-music-colombia-and-chile-giving/ When will Amazon Music be available in the Sonos App in Colombia?

When I search for an artist, Amazon music easily shows “Top Songs”. Whereas Apple Music just has every single album the artist has ever made and I have no option to listen to the top songs. This is a huge nuisance, who is going to flip through nine different albums to find one or two songs per album.  Half the time I don’t even know what album the song is from.This lack of feature prevents me from successfully using the Sonos app to listen to Apple Music (most of the time)

Just got my new Play 5 G2. Successfully added it via my android phone S2 app. However, when I installed the new S2 on my windows desktop, the 5 isn’t present. Have tried reinstalling the desktop app but that didn’t help. Any idea on what to do next?

After listening to the new SONOS Radio HD for a while, I really enjoy and appreciate the High Quality fidelity! I really does sound like the best HQ compared to other music services. I am on the 1 month trial but I’ll pretty sure I’m going to become a subscriber. I do wish they’d offer a RENEW YEARLY subscription.Since I listen to a lot of Classical music , my recommendation would be that another Classical station would be curated that would present COMPLETE ENTIRE SYMPHONIES/ CONCERTOS, ETC.  Right now there are only classical stations that present only single movements but not the COMPLETE piece.please consider this type of station. Thank you for the HQ and functionality of SONOS RADIO HQ! Ron  

13.4 update includes:Sonos home theater products now support decoding DTS Digital Surround.   A new Battery Saver mode is available for portable Sonos products.   EQ settings are now accessible by pressing the icon on the Now Playing screen in the Sonos app for iOS.   An HD badge now shows on the Now Playing screen while Sonos is playing higher quality audio.For anyone who thinks Sonos isn’t reading these forums or listening to their customers, this update is proof that they most definitely are listening. Thanks, Sonos!

Hi,With growing systems containing different types of components there would be great value in being able to combine these components in different ways depending on use and without having to manually reconfigure the system.Specifically, what I would like to request a feature that allows pre-defined configurations (groups) at the level of individual components. Here is an illustrative example:Group A: Arc + Subwoofer + Amp A (for rear speakers)Group B: Amp B + SubwooferGroup C: Amp A + SubwooferThe above reflects an actual setup I have in our home. The different combinations would optimize the use of my Sonos equipment e.g., for watching TV (Group A), listening to music in the living room (Group B) or listening to music in the kitchen (Group C).I have seen numerous similar requests in the forums. What are the chances of getting this implemented?Kind regards,Peter

A programme broadcast on Radio 6 this morning for example would be accessible a matter of hours later vis Radioplayer or MyTuner. I have attempted this today but no BBC programmes from today appear to  be available. This is the case if I look further back on programmes which would otherwise have been  available. Has something altered with the licencing does anyone know ? I know the issues with Tunein but thought the other services had escaped for the moment. 

Need an Annual plan like every other music service. No ads to subscribe, already subscribed; also like every other music service.  

Spotify has added a lyrics feature where you swipe up on the song playing and the lyrics appear highlighting the lines being sung.Sonos has recently added a numeric indication to the sliding volume scale, when operating from an iPhone a haptic is also added that you feel when the volume is being adjusted.It’s interesting that the lyrics feature only appears when your streaming directly from the Spotify app. When streaming Spotify via the Sonos app, the lyrics feature doesn’t appear. I usually always stream from the Sonos app so that’s a bit of a bummer.The volume control feature and haptic only appear when streaming from the Sonos app.  I’ve always streamed Spotify from the Sonos app because most of the time I’m doing multi-room and use radio apps so out of habit stick with that.  Is there any possibility the lyrics feature will ever be available when streaming Spotify from the Sonos app?

I have two CR100s with cradle & wall mount I put in my store prior to the OS update that was going to brick them. I am not searching back to find out the OS# but y’all know… They were working fine. At least one if not both had new batteries. They are physically good - one with a tiny mark when it was dropped. Is anyone still using them and could use two more? I’m not selling but would offer them for collection (preferred) or postage only to anyone that would use them in their system. UK postcode area G61 (Glasgow) though I’ll also probably be travelling down the M6 to Warwick & Bicester start of December. TBH I’ve no idea what is going on in Sonos land any more. Lost interest after this episode. Only really use 2/6 zones and majority of time for radio and S1 OS. Hey ho. The bundle The slight nick on corner of one controller 

two months since Apple’s iPhone 13 release and Trueplay is still not available to these devices. We all know techinical difficulty is not that hard, so the question is - are Sonos and Apple’s relationship that bad now?

Sonos Connect S2 devices (and I assume Port) seem to be down sampling all HD data to 44.1khz  (e.g. 24/48 khz local FLACs) through the digital out (e.g. Coaxial) to external DACs.  i.e. you cant get a HD digital signal out of your Sonos kit !!I cant see the bit-depth on my DAC, so unsure if this is also being downgraded to 16 bit (but assume 16/44.1).I assume this is the same for  streamed services also (e.g. Qobuz, Amazon HD etc.) being digitally downgraded to 16 / 44.1.Whats the point??!!!   This would be surprising in 2015 . . . . .   but 2021 !!!    I have had cheap Android STB for the last 10 years that digitally passthrough (up to 24/192, DSD files etc.).  Even services like HEOS etc. will send an untouched digital bit signal to the Receiver / DAC. Can this option please be added (I understand coax, optical are bandwidth limited - but even 24/192 Stereo should be OK).   i.e. digital pass-through, or sampling at the original source rate at least! Include it as an option please!   

I have older Sonos speakers that aren’t compatible with the updated controller. I’ve figured out how to have the app on my phone stop asking me to update. But every time I open the controller on my laptop, I’m asked if I want to update the app/controller and I have to say “Not Now.” But I’d love to say, “Stop asking me about this because you’ve gone on and left me here with your old tech and when these speakers die, maybe I’ll buy new ones that are compatible with your update. But until then, my hands are tied. And you won’t shut up about it. And it’s making me hate you.” So… little help?

Since upgrading my iPhone to iOS 15 I am no longer able to control my Sonos S2 volume controls using the physical volume button on the phone. I have turned the option off and back on again in App Preferences with no success. Is this perhaps a known issue? Thanks. 

Microsoft upgraded me to Windows 11 with asking, and then Sonos keeps on telling me to check for updates -- I do this, it finds one, downloads and installs. Then asks me to check again, and downloads and installs…. and so on, and on. I cannot get to the music library on the PC; one the phone it no longer finds the music library, and the process of trying to connect via the phone is impossibly complicated with instructions written by someone who really doesn’t seem to like customers very much. Any ideas? I just want to listen to some music……..