Controllers and Music services

After having installed the 13.4.1 update this problem occurs: a daily update of my music library at 11.50am removes the active queue in one of my rooms. Radio play in other rooms is not affected. The problem occurs repeatedly and can be reproduced. Diagnostic: 78616423. Please advice what to do. TIA.

I have my Sonos Beam connected to my Dish Hopper and TV via HDMI.Suddenly yesterday, after I played some music on the Sonos system via Airplay from my Mac (iTunes), my Dish remote stopped controlling the volume on the Dish_TV-Sonos setup. The other controls on the Dish remote, but the volume and mute controls do nothingHow can I restore control of volume  to my Dish  Hopper remote? TIA Caroline

I can’t find all Finnish radio stations in Sonos. For example the traditional Jouluradio is missing. What is the reason?

I have purchased a 4K laser projector (Optoma UHZ65LV) and also an Apple TV 4K.  In common with other people on these forums I want to create a Dolby Atmos surround sound set up using Sonos kit.  I currently have purchased the SUB and two One SLs…..    so I will need to fill this in with an Arc and another two One SLs I assume. On to the questionNow from reading the forums I understand that when using Apple Airplay 2 to connect to Sonos you lose all the Dolby Atmos information.  You just get stereo.  So can someone explain - given that constraint - how do I achieve my desired setup ?   Bearing in mind that in a large room you have the projector at one end.  Connected to the Apple TV via HDMI.   And then at the other end of the room you have the screen and this is (obviously) where the Arc will be installed.  So a wired solution would be quite a stretch …I am technically competent, but I am a complete newbie to cinema / surround sound / etc.

My Google-fu is failing me here, I can’t find where to subscribe to Sonos Radio anywhere in my profile, is the subscription product available in Australia? 

I heard from a friend of mine that technically, S2 is possible on S1 hardware - and all it takes is for Sonos to enable it on your system (which seemingly they can do remotely, presumably though your log on account).I’m told that if you have a big enough setup (ie. you’ve spent enough money with them) and make enough of a fuss, they’ll enable S2 for you. I have no idea if there are limitations once done, but S2 isn’t wildly different from S1 anyway, so probably not.Anyone know any more about this?

Hello all, I would like to add a xmas radio, but it doesnt work :(Would somebody be so kind and check if link: https://stream.funradio.sk/xmas128.mp3 works after adding to the sonos radio?Thank you very much

Hi,For many years now (since 2011?) I have been using Sonos Connect:AMP to play music in my study, on or via an iMac, with separate loudspeakers.The Connect:AMP is wired directly to a router (wired to the main modem/access point) in another room; the other Connect:AMP ethernet port is used to wire to the computer.I have always had problems with unstable wifi in this room, so after many experiments with extra routers I went for cabled only, also to make the most of the fast internet connection.This cabled set-up has worked perfectly for many years, but over the past two months or so (can’t remember exactly) I get Sonos dropouts constantly when loading/scrolling (heavier) webpages.I have had the same 2019 40Gb iMac with SSD drive for almost a year and made no recent changes in the system.I have reset the whole chain a few times but the problem persists. It occurs with all music, whether I use Sonos radio or Spotify or play music from my own li

Unable to complete true play with my device, telling me it’s not supported

I just got an iPhone 13 and TruePlay is not supported.I also bought an iPad Air 4 and nearly a year later, the feature hasn’t been added yet. But Sonos sure is happy to tell me to buy all its new products instead.How long until this feature is added? Anyone taking bets? How many dollar bills do I have to cram into the HDMI port?

Is there an equivalent to Sonosequencr for Android?  I had it on my old work iPhone, but no longer work there and my personal device is an Android.  My wife has an ancient work iPhone so I can at least still use Trueplay, but she doesn’t want to install paid for apps.  Is there an Android equivalent that’ll allow me to stereo (or surround) pair dissimilar speakers?  Currently I’ve got my Playbar, Play:1 and Symfonysk set up as my surround system I think, but I can’t remember, and I may want to tweak that at some point in the future.   EDIT:  wasn’t clear enough I don’t think - it’s to allow me to stereo pair (a Symfonysk and Play:1 in my case) or configure dissimilar speakers as surround (so adding these 2 as rear surrounds to my Playbar) - not just simply playing across multiple different speakers. 

My 2,300-CD music collection is on a network-attached storage (NAS) drive labeled E:\Music Library.  It is a 1-Terabyte external Hard Drive (HD) dedicated solely to music files.  I designated that Path in the Sonos Music Library Settings. By and large, I can play what I want to hear and create Playlists.  But: Q1: on the NAS HD, Windows Explorer shows “Van Morrison” for the file folder with that artist’s CDs.  But, when I see that artist’s listings in Sonos, it shows “van morrison” rather than Van Morrison.  What the?  Where can I edit the Sonos file directory to fix this silly discrepancy?  Q2:  using Windows Explorer, I moved the CD “Easy Pieces” FROM the “Lloyd Cole” directory TO the “Lloyd Cole & The Commotions” directory.  However, Sonos insists on still showing that CD as a Lloyd Cole release.  What the?  I DID do “Update Music Library Now” in Sonos with no resulting impact.  Do I need to change a Sharing Setting for my File Management fixes to be seen

Hi - on my Sonos page on the app currently my music service is Spotify. I’m changing to Apple is there a way to change the default? I can’t seem to find an option within the App. Probably missing something basic!  thanks 

I have had no problem with Sonos until I updated my mac to Big Sur. I like to play the music continuously and adjust it at the speakers----lower, higher, no sound. Now Sonos drops for no reason, then I have to go to my computer and restart.   I usually play Pandora.  Any help out there? 

This problem seems to have started after my Windows 11 intstallation. When the controller is opened on my pc at first everything is displayed as normal but once my mouse cursor starts moving over different tabs (like Select a Music Source/Sonos Favorites or Select a Music Source/Sonos Radio or the FILE, EDIT, MANAGE, HELP tabs...acually everything displayed on the Sonos Controller!) they disappear. They then reappear when my cursor moves over them but then after a bit completely disappear and I have to restart the program. I have uninstalled and reinstalled and also ran as Administrator to no avail. Any help on remedying this annoying problem?

With the S2 rollout earlier this year, the Playbar was listed as a compatible product that supported Qobuz 24-bit playback.With the latest update, Amazon Music Ultra HD (24-bit) playback is not supported on the Playbar. Can anyone (maybe a Sonos rep) please confirm that the Playbar still supports Qobuz 24-bit playback?Much appreciated!

Upgraded to a couple of 5s for music playing and have apple music streaming. If I play through the Apple Music app it reads e.g., ‘Lossless’ under the track. If I play Apple Music directly from the S2 app, I cannot see what audio quality is playing anywhere. I’m sure it used to be available. Cheers

It seems so basic and obvious that a timer needed to be added to Night Mode. Baffled how this was overlooked. Frustrating that it’s not there.  Please add it. It’s been YEARS now. Wtf. 

Hi all , been using the Sonos S2 app for a couple off weeks now , not sure if there's a suggestion thread but perhaps the app UI could be made to look a big nicer / classy ?? Tbh it looks boring and compared to the Yamaha I've come from the Yamaha one looks way better , the colour theme for the room runs through the app , Yamaha one seems to be easier to navigate too Sonos app is just white or grey , needs to be made to look nicer to match the quality of their speakers etc , I've attached pictures so you can see .Top is Sonos , middle and bottom Yamaha .

Why does Sonos have such horrendously incompetent developers? That must be the case considering the constant plethora of issues I experience with multiple devices. There are too many to even mention. Does Sonos not make enough money that they can afford competent developers? Sonos must be the most unreliable and unstable app on my devices. Constantly losing connection to Spotify, constantly requiring login, constantly disconnecting, constantly losing the connected devices, constantly etc etc etc. Such a great product with such terrible coding. It's a shame but I won't be replacing them with more Sonos. I'll be finding something else for sure. 

Can anyone tell me if it’s possible to turn off the 3min idle mode on a Sonos One? I’ve checked the app but cant seem to find a setting.Every time the device goes into Idle Spotify needs to be connected back to the speaker.https://support.sonos.com/s/article/256?language=en_USThanks  

Haven’t used the Sonos app that much in the past but recently started to (macOS on a MacBook Pro with two external monitors (one vertical and one ultra wide) and iOS on iPad Pro and iPhone 12 Pro Max).First, would be great if the app would adhere to current system dark/light mode (as the major of other apps do today). I.e. just switch depending on time of day (when the rest of the system switches to or from dark mode)Second, maybe Sonos should put som UI/UX people on the overall interface? Everything is in like 8-10pt font size… really? Looks like something from 2008. Just in general the UI needs an overhaul to be on par with todays design standards. Why do I have to have three columns in the desktop version? How about two columns, one, 1/3, with current and available speakers, in queue etc. Column two, 2/3, with entire list and maybe large album covers on top and big accessible controls. What’s with all this “tiny tiny”… Of course this is the DTP version, where there

Hello !Until recently, I could stream from any source on my iMac (Music app, Safari…) to my Sonos SL.I found it disappointing I couldn’t use the mac speakers at the same time (like it worked on Music app), but it worked.It’s been a few days I can’t connect from the Mac via the Audio menu, nor via preferences, so it doesn’t work with Safari.It works with Music app, though : so the mac can connect to the speaker (but now it disables the computer’s speakers…)Is there an easy way to fix this ?-I hard-rebooted the speaker-I restarted the computer-I connected via the Sonos app (but it only shows music services, not browsers) Thanks for any help ! 

HiAll of my Itunes playlists have stopped being available on Sonos - it just says ‘no selections are available’.  I’ve not actually wanted to listen to a playlist for a while but they used to play with no problems.  I’ve not changed any settings on either Sonos or Itunes, there have literally been no changes to either so does anyone have any idea how I can get them on Sonos again.  I’ve removed my library and readded it, I’ve updated my library countless times but they just won’t show up?Any help would be much appreciated.

Hello all. I recently upgraded my Playbase for the Arc.I also subscribed to Amazon Music unlimited and was looking forward to hearing HD and Atmos music on my system (Arc +Sub + 2 Play 1s). Using Sonos2 app  I am informed that the song on Amazon I am streaming is Atmos.However when I look at  About my System/Sonos System Info during play that there is not an Audio in showing on the Arc.My question is if the app shows Amazon Atmos is playing should the Arc also show  that Atmos is being recieved and  playing?When my TV passes through Atmos the Arc tells me that is what it is playing (Atmos,5.1.2.1 etc) so I am confident that all is ok.The Arc does not tell me what it is playing from Amazon music,Should it say in About my System “Audio in : Dolby Atmos” (or something similar) or is my configuration not set up correctly for Amazon Music Atmos and HDThanks