Controllers and Music services

Has anybody loaded 10.0 onto an Amazon Fire Tablet?

We can download and install controller, but cannot run program

New 9.2 Update on PC's - Windows is Black & White, no more deep Blue and no more subtle SonosGlyphics. As also noted in another Topic, the Windows based Controller no longer has the Add Player Option. I was told that this capability is now only on Mobile Ap's. All of this makes no sense to me, I do not like the look o f the New Windows Controller at all, and don't like that I can't use a PC or Laptop to Add a Player. I understand that Sonos wants to be sure to support Mobile, as the way of the future, but why do they need to spend resources to actually Reduce the Quality of the Windows Controller !? why not save the money and let us keep what we already had !?

How do I change room names?

Any possibility to have an optionnal switch to mute the Sonos music when the iphone rings and is answered. The volume controls are not accessible when the iphone rings and I have to run ouside the house to answer the phone with a customer on the line... Would it be possible to have a switch to auto mute the Sonos when I answer a phone call?

someone help?

Need to be able to schedule Night Sound. This feature has been asked for over a long period and needs to be included in a future update.

I've seen a post that was over a year old about this so I figured that I would start a new topic. Firstly, I think that Sonos has the best sounding, easy to set up, and easy to use system out there. I have had nothing negative to say until this morning. This morning, when I arrived to work I opened up my Google Play tab and started a playlist. After the first song, it stopped with an error saying: "Can't play music on two devices at once." Dang, I must have forgotten the speaker in my bedroom on and did not hear it on the way out. I am sure that I am not the only one that has had this issue. Apart from being able to solve this issue with the ability to control the system remotely, there are several other reasons why this feature would be great. 1.) Forgot to turn off system before leaving 2.) Left early or gone for vacation but you've not disabled your alarms 3.) You work from home and have to VPN into work, which causes the inability to control Sonos 4.) Remote support, fo

A Sonos customer suggested: " Sonos controller app to be able to search function with in a Sonos playlist. " Show your support on this thread.

I use Spotify but prefer a lot of things about the Sonos app (I use Windows 7 and desktop controller)--like the fact that it only has one queue. Unfortunately, Spotify integration with Sonos is poor, but I might live with that except for one thing. I use the "play/pause" button on my keyboard to turn on and off the music. For Windows Media Player, the old Zune/Groove apps, and the Spotify app, it works as expected--when I hit pause, it pauses, and the app doesn't have to have focus. But the Sonos desktop controller doesn't handle that keypress unless it's the foreground app. I'm a programmer, so I know when you say "it's only software" that doesn't mean it's easy... but this is so small I wish they would fix it!

Hi. I just bought a Sonos Connect and have it setup to work with Integra DRX4.2. Works great - turns on the system and I can control the volume from the app. However when I finish listening, I normally press Pause on my other Sonos speakers (Play5s, Play3s etc). I don't think there's a stop function right? My question, is there a way stop the music and turn off the Integra receiver? Otherwise I can stop the music but then have to manually go to my receiver to turn it off. Thanks.

Not sure when this happened but last night I tried playing some music from my Sonos favorites (sourced from Amazon) and it wouldn't play. Gave the error "Requested operation failed. Please try again". I went under settings and services to remove and reauth my Amazon account but that didn't fix it. What else can I do?

In the app, if you submit a diagnostic report, it should ask you if you want to also create a support ticket. I usually do one after the other anyways.

The alarm feature doesn't seem to work as well after the latest update (version 9.2) (at least not on the Android app interface). I can still set the alarm, and it goes off at the right time, but i no longer have the options to snooze or dismiss the alarm, which is pretty annoying. On the app it just appears as if a song is playing. Anyone else aware / have issues with this? Is that a fix coming for this?

I am using my iPad to access the Sonos app. I am trying to listen to an album and the songs keep skipping to the next song before they are done??

Just got a ChromeBit for the home office, so I can browse to Facebook and other sites blocked by my work laptop, and not have to deal with its VPN, which doesn't let me cast to my home network. Found out quickly that casting to a CCA from a browser tab sounds like crap from just about any source. They must be using a VERY highly compressed, very low bitrate stream, it's choppy and full of artifacts. Not good. Found this Chrome extension called "Add To Sonos Queue". Enabled it, set the IP address to my left Sonos Play:1 in the Office. Navigated to SoundCloud, picked an album, hit the button, and it added the current album, all songs, to the Office Play:1s' playlist. The "Play" button in the browser wouldn't work, but I just asked the Office Echo Dot to "Play", and it started. Full fidelity, as the browser and ChromeBit are out of the picture, just Sonos directly from SoundCloud. Pretty slick.

I've been a Sonos user for 4 years, yet still the same issues recur. Once again I have the unable to add music folder \\Computer Name\Music with error 1002.. This was working great just a few days, now it doesn't. The Sonos account has full access permissions to the folder on my Windows 10 and there have been no Windows updates installed since Sonos was last working. To say this is infuriating is a gross understatement. Sonos has a great product, when it works but it it not reliable. I've restarted my laptop. my router and the Sonos, no change. Diagnostics 8011710

I have a new set up at home where I have two WIFI networks running. Let's call one PARENTS and one KIDS. I have the KIDS on a schedule so it shuts down at 9PM and comes back on at 6AM. It is no different than the PARENTS WIFI network in that it can access all LAN resources. My 3 CONNECTs are connected via direct Ethernet LAN connection. I believe that all my other SONOS speakers (3 Play:1, 1 Play:3, 1 Soundbar, 1 Sub) are connected via SONOSNET. My android phone is connected to the PARENTS WIFI and that is how I set up the connection to find the SONOS when initially setting it up. Shouldn't other devices (iPhone, Android Tablets) that are connected via the KIDS WIFI network be able to talk to the SONOSNET since they are on the same LAN connection even though they are connected to a different WIFI network (e.g. KIDS)?

Hi. When raising volume above about 75% it lowers itself down to roughly 75% again. It does this in Sonos App and in Spotify connect. Extremely annoying What to do?

the sonos pc app stores your favourites alphabetically - how can you change the order to your own choice?

How often annually does Sonos update the applications? It seems that every time I turn on Sonos app (PC or Android), it is always wanting to do an update. This has become more and more frequent. Yes, I'm also aware of "auto update" which works if the PC is left on at night.

When i play music from the Sonos app (like spotify), When i shut down the window and then wake it up again "Now playing" is not showing. I can only change volume to go into the Sonos app and from there change the volume with the iphone buttons. I thought that i could do like Spotify app does, that you can wake upp the phone and change volume without to have go into the app?

Hi Let's say i'm having a party, and my Sonos is playing the music. Many of my guests are friends that earlier has gotten access to my WiFi. During the party, these guests could download Sonos Controller/app, connect to Sonos, and start controlling the music. There is no way in Sonos controllers to set a password, to avoid this behaviour. Other workarounds would be setting up a guest WiFi network that doesn't have access to Sonos, but this would require a new router (in som cases), or change my original password in my entire existing network, which would be annoying ;) Are there any plans to add this feature? Maybe even a possibility to require a password for each Sonos device (tick box in controller preferences for each device?) Am i missing something, other than keeping my guests sober and not annoying 😃

When will true tune be available for android products?

Sonos please task one of your engineers with adding a password option to the Sonos system just like Apple has done with their Homepods! Airplay2 is a game changer when it comes to an open system like Sonos because any device with Airplay2 capability can take control of a sonos system without intentionally installing the Sonos app. While this is convenient on some networks it is a royal pain in the arse for others. Take my home network as an example. I have two wireless networks - one for the family and one for guests. The guest network has no access to Sonos which is great. But everyone on the family network can control any speaker in the Sonos system because there is no way to secure them. Unfortunately I can't put them on a separate subnet due to the shared media and backup servers. Sure, I ask them not to connect to certain speaker and groups, but they don't see the harm in having the house filled with their cool tunes while I'm at work. Can't really blame them but it causes