The Community Corner

 It’s interesting how a topic can be closed before a fix is made.  I suppose because there was no activity the subject was not important enough which does make sense.  Seems there aren’t that many in this community that listen to gapless orchestral music in Atmos.   Trying to listen to Mason Bates: Anthology of Fantastic Zoology streamed from Apple Music in Spacial Audio.  The bumps at louder track transitions is very irritating.  Maybe this can’t be fixed.  Would love to know.

Hi everyone! Some of you may have seen my post on Reddit yesterday, but I wanted to invite feedback from this group directly on the same topic. Here’s what I posted over there:For the last couple of months our engineers and designers have been working to improve usability of the app and I wanted to start a conversation here about what we’re up to, and invite your thoughts, long before any changes start showing up – even in our beta channel.As you know, all too well, over the past year we’ve spent a lot of time digging out from the obvious performance and reliability issues in the “new” app. We’ve made progress but of course that work continues. Recently though we’ve also been asking a different question: even when the app works, does using it make intuitive sense?To help validate our belief that we had real work to

It’s a Celebration 😂😂😂 

Applying for a Sonos Developer account has been on this stage for more than a week, now:Your registration is being analyzed by our team, please wait.Is there a way to see the progress, get an idea of wait times?The clients are growing impatient :-) Have reached out to Sonos Support (couldn’t help me) and the developer-feedback address I found here.Much appreciated!

Dear Sonos dev team,I use the alarm on my Sonos Era 100 to wake up every day to the same Spotify playlist. My Spotify playlist is in shuffle mode on Spotify, but the alarm plays the same songs in the same order every day.  Please allow Sonos to read the status of the shuffle button when it loads a Spotify playlist and shuffle accordingly, especially for alarms. 

Currently, I have a Netgear Orbi RBR850 router for my mixed WIFI environment that includes several Sonos speakers.   I have had disastrous results from upgrading to a newer Orbi that does WIFI 7 and has different zones for 2.4 and 5ghz.  I gave up, as it was more frustration than it was worth.My mixed WIFI environment includes WIFI7 capable products (Macbook M5), Sonos, Raspberry PI, iPhone 17 Pro, and who knows what else I have here (LOL).   It’s worth mentioning, that I have an original Sonos Playbar that does NOT play well with the newer Orbi, that was a big problem, too.I have looked around and I’m not sure about what newer routers would work well for this.  I even consulted AI, and AI said I’d just be better suited to wait a few months until the routers stabilize. Figured someone here may have some insight to share. Thank you!

The latest update broke my sleep playlist completely and Sonos has stopped me to be able to play 10 hour static noice sleep songs with YouTube music and Spotify. There just grayed out and clicking on them it gives either an error or does nothing at all. I already replaced everything, resigning in to everything, tried other songs, unplugging power etc etc. it is Sonos that blocks this cause they work perfectly on the services them self and before the latest update… This is ridiculous if this would not be a bug but by design ​@SONOS 

I love my Sonos speakers - I have a Beam, a Mini Sub, 2 Play 5s, and 2 Era 100s. They sound GREAT. When they work. Enter the Sonos ecosystem… the poor coding, the terrible user experience, the  shockingly bad UI. There is nothing more frustrating than a song that cuts out, except one where the speakers play intermittently. Because of this, I loathe Sonos as a company. I am appalled at the seeming hate that the Sonos product mangers, the software engineers, and the company management has for audiophiles; if not, please explain the volume slider that never starts at a synched volume and has to be manually adjusted, explain why SonosNet continually drops out while my WiFi does not but am yet unable to allow the Beam to talk to the Sub and Eras over WiFi? As of now, I no longer caution people who inquire of me if they should buy Sonos, I actively proselytize for anyone and everyone to please make better choices and buy some speakers with a functional ecosystem - again, the speakers soun

My Sonos Amp (about 3 years old, ~$1,200) has completely failed! Theres a  popping/static sound and nothing...I went through full troubleshooting and spoke with Sonos support, and the conclusion is that the amp itself is faulty. Since it’s out of the 2-year warranty, the only option offered was to replace it. Honestly, that’s disappointing for a premium product at this price point, especially with no repair option available. Has anyone else experienced this? Were you able to get any goodwill replacement or help from Sonos or the local importer?

Nothing to do with Sonos. However, Android cellular phone users in the USA may find the article useful.  Good Luck!  https://www.cnet.com/tech/mobile/google-is-paying-android-phone-owners-135-million-learn-why-and-whos-eligible/

[ x ]  Allow Alarm to be snoozedIf not checked - no annoying popup is generated So many problems solved.

When trying to unsubscribed, even when signed in, I get. You've just sent a bad requestThere was a problem with your request. Please try again. Had this for weeks.

As I understand it, once OSX no longer supports Intel apps, there will be no desktop app for Mac.  The desktop app has persistent access to the queue regardless of what content is currently being played.  The mobile app and the web player only have access to the queue if one is playing tracks from your music library.  In the case of the mobile app, the queue icon isn’t even present.  In the case of the web player, the icon is present but is greyed out/non-functional. I recognize that playing a local music library is probably only done by a minority of Sonos users but that community is not exactly zero either so if the desktop app is going to be discontinued, it would behoove Sonos to provide similar capabilities in one way or another.  Given that the queue icon isn’t even presented in the mobile app, perhaps the simplest thing to do would be to fix it in the web player.Further, the desktop app allowed one to select multiple tracks for deletion from the que

Owner for over a decade. It’s now showing up in customers like me who have significant investments in the products yet they don’t work.  I just spent 30 min on tech support wasting my time with no resolution!  Hey SONOS If you need some to fix basic product functionality give me a call.  I’ll be the guy who is replacing this garbage along with all my peers…….. excuses are not acceptable.  Nor is customer support who is unqualified to deal with what I can assume are thousands of customer with basic issues…. Like can I play music.Moderator Note: Modified in accordance with the Community Code of Conduct.

Come on Sonos, ive got money to spend on this set up!! Lets go!!

This morning I received an email from Sonos indicating that I had purchased 2 amps.  They had my correct name, credit card number, and email address but wrong home/billing address.  I canceled my credit card and I think I was able to also cancel the purchase from Sonos.  I had recently (2 days ago) used that card to purchase an Andrew Bird substack subscription.  I know Andrew Bird has done some work for them.  I would like to know how this happened. I never made the purchase.

The system would greatly benefit from a full EQ or at very least, the option to adjust midrange.Considering the cost of full Sonos system, the lack of actual equalizer really feels like an oversight. We all have different tastes when it comes to sound profiles, and having an EQ seems like a no-brainer feature in the current premium soundbar/speaker market.Trueplay does not mitigate the lack of equalizer, as the results are very inconsistent, especially in rooms with non-regular layouts.Sonos please, add an EQ.

Hi Sonos Team,I would like to request a feature to disable the "long-press to join group" function on the physical buttons of Sonos speakers.This is a specific issue in households with children, particularly with models like the One, Era 100, Era 300, and SYMFONISK speakers. My children have SYMFONISK speakers in their rooms, and because they don’t have smartphones to control the music, they use the physical buttons to play/pause or skip tracks.The problem is that they often hold the button down for too long, which triggers the "Join Group" feature. This causes their music to merge with whatever is playing in the rest of the house, which is frustrating for both the kids and the adults.It would be a huge improvement if we could toggle this specific shortcut off in the Sonos app (under Room Settings), so the buttons only function for Play/Pause/Skip without the risk of accidental grouping.Is this something you would consider adding t

Hi, I've been working on a hardware side project for a while and wanted to share a demo.It's a small LED matrix that connects to your Sonos system over your local network. No cloud, no subscription — just a little screen that shows what's playing. I started prototyping on an 8×32 display (first video) but it was too cramped — lyrics could only show one word at a time. I've since moved to an 8×64 (second video), which fits much more and works a lot better for scrolling text and synced lyrics.https://youtube.com/shorts/OWAewh32Qm0?feature=sharehttps://youtube.com/shorts/3akczoITjes?feature=shareBeyond what's in the videos, it also does synchronized lyrics, Last.fm scrobbling, a web dashboard that mirrors the display,

I’m looking to move a large iTunes library onto a portable external hard drive.  Western Digital, Seagate, and LaCie all have comparably priced 2-3TB devices.  Wondering if anyone in the community has recently purchased one of these devices and transferred a library?  If so, which one and did you encounter any difficulties?

For my serious music listening I prefer my Sonos Fives in stereo pair with Sub 3. My primary genre is smooth jazz.However, as I own an Arc Ultra with Era 300’s & Sub 4 x 2 and a stereo pair of Era 300’s with Sub 3; I’ve been curious about Dolby Atmos for music. I‘ve streamed various Dolby Atmos tracks to both setups and frankly have not been overwhelmingly impressed. That said I will give the edge to the Arc Ultra setup.One thing I’ve learned (at least to my ear) is that Dolby Atmos for music sounds best when the mix is more “eclectic” rather than straight forward. Understand...I’m not a sound engineer so “eclectic” was the best term I could think of to convey my thoughts.One artist that came to mind that I felt embodied “eclectic” mixes in their music was Prince. One song; in particular, that I think showcases his “eclectic” style of mixing is “When Doves Cry” from the album Purple Rain. The overlays of vocals and instruments I

Just FYI….I had a Sonos Order lost by UPS. I contacted Sonos Sales via email (*) and the next day received a response to verify my shipping address to get another order sent. My point is to contact the right department in Sonos which is not Sonos Tech Support nor this community.  Doing so will prevent (or lessen) frustration. Make sure you have your Order Number and carrier (UPS, FedEx) tracking number and explain the reason for the email. To find the page in the snip-it below just go to sonos.com and scroll to the bottom and click “Contact US”.  I hope this helps!  * You can also call within the specified hours. Ph

I recently had issues with my Era 300 and Stands. The screws were worn out after 2 cycles of assembly and disassembly.  For a premium brand where 1 set of Speaker and Stand costs almost 1000€ the policy is super disappinting, a lot of non premium brands are way more consumer friendly. Sonos does not offer replacement parts to order (am I expected to buy the whole stand because a small part is broken?) Installation manual does not provide helpful specs “Black Screws” (say Phillips M5 28mm PH2 Bit) The support is closing the chat before you could ask all your questions

Radio France and its many substations (Musique → La Baroque is the one I used to listen to) is no longer reachable on my Sonos (S1). )   Any advice from other users?  Still comes in beautifully on my Imac via Google Chrome but unlike  my Sonos this is not connected to my stereo system.