I am having issues with my right surround speaker cutting out when watching TV. I took diagnostic 453607019 after it happened recently. Is there anything I can do to fix this?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Nope they’re all wireless. The arc is about 2 feet from the router and the two surround One SL’s are probably 12 feet from the router.
Have you tried unplugging both of your One SLs from power for about a minute or rebooting your router? Or disconnecting your One SLs as surrounds and re-connecting them? If possible, you could also try wiring your Arc to the router.
Note, when in use as surrounds, the Sonos Ones are connecting to a wireless signal from your Arc, and not the router.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.