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Contributor I
May 15, 2024
Answered

Updates removed my local music library and now I get Error code 913

How do I fix it?  I have an iphone with the new app, and when I update my sonos desktop software, music library is gone. Never I buy again sonos each time is complicated

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Contributor I
May 17, 2024

No I don’t wait until june I buy today a new speakers MARSHALL Bluetooth

 

adios amigos Sonos !

 

Very poor company

92 replies

Contributor I
May 20, 2024

It’s amazing how crap such a big brand/company can be. Have long been. They should all be sacked and replaced by a few people from Apple. a few years ago you were a bit happy to have a wireless system but these days? it’s not like Sonos is a cool brand anymore. it’s just crap.

walkman666
Trending Lyricist I
May 20, 2024

Here is the fix for a PC. It takes two minutes:

  1. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
  2. Right click on the folder
  3. Select “Properties” from menu
  4. Select “Sharing” tab
  5. Click “Share...” button (opens “Network Access” window)
  6. Select your SONOS system from the pulldown menu in the center of the window.
  7. Click “Share” button at the bottom of the “Network Access” window 
  8. It took SONOS 10 minutes to add my library of 10K+ songs

 

This worked for, thank you very much, Richard Burns!

Lyricist II
May 20, 2024

Would be great if somebody found a work around for Apple MAC-OS and iOS….

Contributor I
May 21, 2024

Here is the fix for a PC. It takes two minutes:

  1. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
  2. Right click on the folder
  3. Select “Properties” from menu
  4. Select “Sharing” tab
  5. Click “Share...” button (opens “Network Access” window)
  6. Select your SONOS system from the pulldown menu in the center of the window.
  7. Click “Share” button at the bottom of the “Network Access” window 
  8. It took SONOS 10 minutes to add my library of 10K+ songs

 

This worked for me too! Thank You So Much 😊 

But, it is also disturbing that we had to slog through so many SONOS community posts to find an answer… SONOS should be posting “official” work arounds/updates on this forum until the new app restores ALL the missing functionality.

Enthusiast II
May 22, 2024

Here is the fix for a PC. It takes two minutes:

  1. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
  2. Right click on the folder
  3. Select “Properties” from menu
  4. Select “Sharing” tab
  5. Click “Share...” button (opens “Network Access” window)
  6. Select your SONOS system from the pulldown menu in the center of the window.
  7. Click “Share” button at the bottom of the “Network Access” window 
  8. It took SONOS 10 minutes to add my library of 10K+ songs

 

This worked for, thank you very much, Richard Burns!

Anybody found a workaround for this on a MAC or IOS using a NAS drive? Cannot re-add my music library from the NAS. 

Contributor I
May 22, 2024

Great! There's also another fix. If you run multiple folders like me...create a folder...lets say...music universe....then give it tge share and permissions like I outlined....then copy all the folders into that folder....then add that to the sonos library. That works. Do all my playlists work? Seem to...but no have no idea how. This patch came on a 1 hour call with sonos about issues with the update including playlists just stopping and disappearing from the cue (its a problem they are working on for the mid June update) and amother little gem ...disappearing amps from the app.

Contributor I
May 23, 2024

I have just updated to the third update since the new app release. Prior to updating I checked the release notes on the App Store and it says “Improved Local Music Library playback of folders”. I took this to be Sonos fixing the Music Library issue mentioned in many posts. Sadly I still can’t browse my music library on my iPhone, I can use my Desktop PC. I can see that the Alarms are back, which had disappeared, not sure if fully functioning as I don’t use it.

Until the next update 😵‍💫😵‍💫

Lyricist I
May 23, 2024

Here is the fix for a PC. It takes two minutes:

  1. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
  2. Right click on the folder
  3. Select “Properties” from menu
  4. Select “Sharing” tab
  5. Click “Share...” button (opens “Network Access” window)
  6. Select your SONOS system from the pulldown menu in the center of the window.
  7. Click “Share” button at the bottom of the “Network Access” window 
  8. It took SONOS 10 minutes to add my library of 10K+ songs

 

This worked for, thank you very much, Richard Burns!

Worked for me too. Thanks! Still very disappointed that Sonos doesn't communicate that you have to reshare your music folder….

Lyricist I
May 23, 2024

In my opinion, the best work around exists only for those customers who have Sonos product(s) with 3mm audio jack.  For example, I have the Play:5 which have the 3mm jack.  Here are the steps:

1.  Get youself a bluetooth audio device to plug into the 3mm jack on any single Sonos speaker.

  1. Use a quality app like Music Bee to manage and play your music, not Sonos.
  2. Connect Windows and Music Bee to your 3mm wigit over Blutooth.
  3. If you are an audio weener, get a USB blutooth device foe Windows with advanced blutooth audio quality featurs to guarantee you have at least 48kHz quality sound.
  4. In the Sonos app, select “Line In” as your audio souirce.
  5. Fire up your Music Bee player and pay those ABBA music files at high volume, just like you did in high school.

I didnt include much detail here because I dont expect much interest, but if you are interested just reply and I’ll send the exact blutooth wigits I’m using from amszon.

Best wishes and good luck.

Contributor I
May 23, 2024

Robert, I am looking into a similar idea using radiodj as the player software. Blue audio or fm transmission from the player audio out to an fm input to sonos.  Less hassle and more control over the playlists.