Contributor I

Answered

Updates removed my local music library and now I get Error code 913

92 replies
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How do I fix it? I have an iphone with the new app, and when I update my sonos desktop software, music library is gone. Never I buy again sonos each time is complicated

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Updates removed my local musicAnswer

Contributor I

No I don’t wait until june I buy today a new speakers MARSHALL Bluetooth

adios amigos Sonos !

Very poor company

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christian fenaux

Contributor I

Scrubbrush resolve a part of this pb ! This is a pb to attribute authorisation (read, write, … ) at the folder !! This is ok for a library installed on pc local folder! But for a library installed on a NAS system running on local network ! It doesn’t run !!!

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christian fenaux

Contributor I

Thanks scrubbrush !

I attribute the right all to the NAS shared folders and when I restart the iOS application the library appears !! It’s really a pb of attribution of the rights (read,write, …) to this shared folder’s !!
thanks

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Richard Burns

Contributor I

Here is the fix for a PC. It takes two minutes:

Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
Right click on the folder
Select “Properties” from menu
Select “Sharing” tab
Click “Share...” button (opens “Network Access” window)
Select your SONOS system from the pulldown menu in the center of the window.
Click “Share” button at the bottom of the “Network Access” window
It took SONOS 10 minutes to add my library of 10K+ songs

Thanks for this. It didn’t work for me - but going to the ADVANCED SHARING and adding Sonos wifi and ‘all permissions’ worked for me. CAUTION. It did NOT work for sharing or permissions on a DRIVE. I have multiple folders on an external drive. I had to allow share and permissions on each folder on the drive individually! Why Sonos why? Pain in the arse. Thanks for nothing Sonos. I was a fan but having chase down tech issues is NOT why I bought the system. The android ap sucks too! Good lord!

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christian fenaux

Contributor I

Thanks a lot !

i have also a NAS system (usb key) on a switch netgear ! When the network down it is necessary to reapply those authorizations on the shared folders !! It not very simple !!
best regards

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Richard Burns

Contributor I

Its crazy that Sonos can figure this out. Another pain is the limit on folders! I can't remember but its 15 or so. Very limiting.

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Johnny vdL

Lyricist I

Did as you suggested, and got it to share - but still the same issue when I go back to Sonos - 913 error ?

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Richard Burns

Contributor I

Did as you suggested, and got it to share - but still the same issue when I go back to Sonos - 913 error ?

I had that too...but i went back and checked the share abd permissions and they hadn't saved when I first did it.

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User966103

Avid Contributor I

Is there an alternative to Sonos system speakers? I think I want to “bail out” of Sonos completely. This is the worst. In the past, there were problems of not being able to connect to amazon music services, of being unable to connect to the Music Library, but one could always delete and then add the Music Library!

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Lalexander

Contributor I

I checked the sharing status of my music folder and it is shared to SONOS. But I still get the 913 error. I am also having an issue with Sirius XM, but haven’t checked to see if it’s fine outside of Sonos yet.

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Richard Burns

Contributor I

I checked the sharing status of my music folder and it is shared to SONOS. But I still get the 913 error. I am also having an issue with Sirius XM, but haven’t checked to see if it’s fine outside of Sonos yet.

Wow...its frustrating!

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