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sonos five unable to connect to new wifi

  • 16 July 2023
  • 1 reply
  • 150 views

I've recently changed my wifi provider (from BT to Sky) and I've tried 3 times to connect my Sonos five to the wifi to no avail. Does anyone have any advice?

Best answer by nik9669a

Sometimes it helps of you temporarily connect an Ethernet cable. 
what error(s) are you getting? 
Have seen/followed advice here? https://support.sonos.com/s/article/1061

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1 reply

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  • Senior Virtuoso
  • 5277 replies
  • Answer
  • July 16, 2023

Sometimes it helps of you temporarily connect an Ethernet cable. 
what error(s) are you getting? 
Have seen/followed advice here? https://support.sonos.com/s/article/1061


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