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Lucyhb
Contributor I
July 16, 2023
Answered

sonos five unable to connect to new wifi

I've recently changed my wifi provider (from BT to Sky) and I've tried 3 times to connect my Sonos five to the wifi to no avail. Does anyone have any advice?

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nik9669aAnswer
Senior Virtuoso
July 16, 2023

Sometimes it helps of you temporarily connect an Ethernet cable. 
what error(s) are you getting? 
Have seen/followed advice here? https://support.sonos.com/s/article/1061

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nik9669aAnswer
Senior Virtuoso
July 16, 2023

Sometimes it helps of you temporarily connect an Ethernet cable. 
what error(s) are you getting? 
Have seen/followed advice here? https://support.sonos.com/s/article/1061

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