Speakers

I just sold my Sonos playbase.i hidden it from my system but, the man who bought it says he cannot connect because it still owns to my system.what should i do to let him free using my Sonos? thanks marco

I can see and start setup on my two One SLs, but the will not register to system. I have rebooted everything and cannot get the registration to complete… help

Since the recent update all my IOS apps are playing audio through my Sonos speakers. I do not want this. How can I turn this off???

Hello,Yesterday my Play 3 was working fine as usual. Then we moved it outside as we have done many times before. Now it's not working.The status at this moment is:Play 3 is not registered.When I try to do it, the message is "Unable to add Play 3 to the system, try again later."The following things are tested:Wiring the device with a network cable. Moving it closer to the router; I have a mesh Unify network so it's very stable. Resetting the device to factory settings. Trying to use a different phone to add it.Need some help, thank you. 

I recently moved to the UK from the Netherlands. when I set up my sub after the move, the lights come on for about half a minute and then go off and the pairing process stops there. I have rebooted whilst pressing the “pair” button but the sub stills disconnects after about half a minute. what can I do to reconnect the sub to the system 

Does anyone know if the Crosley C100BT turntable is compatible with and able to connect to the Sonos Era 300 speakers?

My speakers will appear on the list but when I try to add it says “unable to add try again later"

Hi,I have tree homes. In the different locations I have Sonos 2.0 compatible units, and S1. At the moment I have two accounts. For no good reason. But my question is, in a perfect installation with tree locations and old and new systems, how should I group them?Two accounts, with S1 in one, again in tree locations, and one account with all tree locations S2 units. Or: One account with all S1:s and all S2:s.My wishes is to without hassel go to all the addresses and start S2 app or S1 to find those old or new unitsRune

iPhone updated to S2 80.00.04 4 days ago and has now completely trashed my setup. Speakers not found in app, player, play 1 and 5 not appearing in app. Spent most of my afternoon doing factory resets and reinstallation of all my devices. Worked fine until I added Sonos boost, now everything has disappeared and I can only get the speakers to reappear if I disconnect the boost. Sonos what the hell is going on 🤬🤬

When I open my Sonos system App it's not working.

Good morning. I have around 2 days trying to connect the sub gen 3 to my arc and it is Just not posible. I dont understand why regular connection doesnt work. I have already connected the arc and the era 300s. However the sub gen 3 is impossible. It ends up as asking for the pin and in the end it doesnt connect. The sub Led is in green so i think the equipment is not damaged. I have resetted  everything around 10 times. This shouldnt be this difficult. How can i solve this? 

Hi all i have just changed wifi providers. My beam has the internet and is linked to my Alexa app and Amazon music. However whenbi ask alexa to do anything she doesnt make the start up noise to know that shebos listening, hiwever she is listening because she can control my smart plugs ok.if i ask her to play BBC Radio 2 she will say playing BBC Radio2 but no radio comes on. The same thing hspens on my Sonos1 smart speaker. All of my Amazon echo speakers are working fine. Can anyone help ? 

My speakers keep getting disconnected and unreachable from the app. It's an issue both me (Android)  and my wife (iphone) have all the time. I need to unplug the speakers between every playlist change. I'd be able to play whatever is on the playlist by pressing play button on the speaker, but unable to connect to it by the app. After unplugging and plugging back in, things would work, but after an hour or so... and we want to change the playlist, speaker would be unreachable again.

Just wondering if anyone has tried this.

The Sonos system is awful. It is so unstable. It is causing issues with our internet too. I will definitely not recommend Sonos.  We spent over 100k for a system that is offline more than online. Sonos support has been unable to help. It is unrelated to our internet service provider.  Can anyone help???

New app I can not get the tv bar to join the rest of my speakers before I tun on tv click tv and it all worked now it don’t 

You’ll have to excuse me, I’m not great with technology at all. I have a Sonos Ray connected to my TV and am waiting for my new Era 100 to arrive as I wanted some extra output for the sound. I’m thinking of getting rid of my existing CD player (I still love my CDs, as well as stream music) and wanted to know if there was a good, small CD player I could purchase that would play out of my Era speaker (I don’t know if I could/should attach Ray soundbar). I’ve looked for hours but all that I read is very technical and even more confusing. Just a simple set-up, I’m assuming it would be over Wi-Fi or Bluetooth, I’d still like to play my CD collection, which is still expanding. TIA

Following the recent update, when I turn my TV and Beam 2 on the app says I’m only receiving PCM 2, not Dolby plus etc.if I unplug the power and restart the Beam,  full Dolby sound is displayed.this issue was not present before the update to the app.I use a Sony Bravia tv from 2018 using Arc not eArc, plus Apple TV 4K and Manhattan t3r Freeview box.

i havent used my Play 5 for a coule of years.  Software updates are needed (not a surprise).  these seem to be taking longer than a permitted 30 minutes before the speaker resets with a message stating it took longer than. 30 mins to complete set-up since the device was connected.  how can I overcome this?

I really regret buying the Symfonisk Picture frame. I’m constantly having connection issues, every time I want to use it I have to unplug it and sometimes it works and  many times it doesn’t. I had to replace my router and it will no longer connect to the router, says the product can’t be found,  I’ve factory reset numerous times, when I hardwire it works but it’s not convenient. I donlt know why this product is so difficult…I have given up and call it a loss, an expensive one by the way.   

I have a sonos play 5 in one room, which connects to the app when I am nearby, but won't find my other two (bedroom and kitchen).When in the bedroom or kitchen both of these  are visible, but the play 5 isn't. Hence I can't group all three speakers any more. Very frustrating.Can anyone advise?Thanks 

Bought 2 Era 300’s last night to have friends over for sports games. Updated app and it disconnected everything. Nothing will work with new app. LOOPING on WiFi setting. Spent the last hour waiting for support. No solution, not even a coupon or anything. 

unable to register my second sonos one on my sonos account

Help needed🙏🙏🙏I had not used my speaker for a while so tried to set it up again recently. It is on the S2 software so the new app detects the speaker when starting the set up. I then connect to the local Sonos network and have to wait for a ‘chime’ to connect the speaker, however it never makes a noise. Pressing the play/ pause with the flashing light doesn’t work either🤨. I have tried a factory reset, but the speaker just flashes orange and never turns green. Also tried restarting speaker & router etc. Anyone have any ideas on this or experienced something similar😅 Thanks in advance. 

I’m tired with this set it up is so frustrating and waiting on line for assistance is hell I regret buying this is so stressful