Speakers

I bought a pair of the Play 1s and a pair of the Ones. Sound quality are same on both systems as advertised. I originally bought the Play 1 pair, then decided I wanted the addition features that come with the SONOS One. I did notice that the SONOS One seems to produce more heat than the Play 1. Not excessive heat, but I don’t know if it is something of concern. I don’t if it is by design either? I’m still under refund period for both pairs, and would like to keep the SONOS One pair. But if I have uncovered a common issue the One then I’d rather keep the Play 1 pair and bring back the One pair.

Can the new Sonos Amp be used in conjunction with a sonos playbar to create a true 5.1 surround setup?

Is there anyway to listen to radio shows I downloaded through the SiriusXM app through the Sonos app? Let me explain, SiriusXM lets you download some of the radio shows through their app and then you can play them back only within their app but I don't see anywhere in the Sonos app that lets me access those files in the SiriusXM section. Any help would be great. Thank you!

Is the Playbar required to create a home theater system?  Or can a home theater be created with just 1s and 3s? 

I have a SonosOne and sometimes it simply shuts off by itself after working normally. Is there a setup setting that makes this happen?

My Play 1 won’t connect over WiFi. I have a Sonos connect amp in the same room (with 4 passive speakers in the ceiling) happily connected over WiFi, but the Play 1 just won’t connect. The only way it works is if it’s physically connected to the router but that’s in another room and I don’t want it positioned there. I don’t have a telephone port in the room with the connect:Amp, so I can’t relocate the router to that room.

I currently use a PlayBar and SUB for my home cinema. I have a spare Play:1 so was considering getting a One and using it alongside the Play:1 for surround speakers along with the PlayBar and SUB. I know you can't stereo pair a Play:1 and a One, but can you mix them as the rear speakers in a 5.1 setup? Or is that essentially the same as creating a stereo pair? Buying a new speaker, I'd prefer to get the One, but not if I can't mix it with a Play:1. I'd just get one of those instead.

I have a set of sones one paired in stereo in my kitchen, but lately it has turned the volume to Max several times. I only does it rarely but when it does, it sound like somebody is clicking the touch buttons as I can hear the small tone when touching them. I have been thinking dirty controls on the top, but since it's an 2018 model, it would expect theese filthy fingers on touch was so 2015-2016 issues. Not to be expected on a modern speaker. Am I wrong here.

Sonos bridge was discontinued and a message informs any audio system can connect directly to router. Is that true? How to do it?

New Connect product with Airplay introduced or will there be a software update?

I have a very high 18' cathedral ceiling and thinking of placing the sub on a ledge 14' x 3' deep up. I have an outlet up there but before I get the ladder, has anybody had the "high base" experience to share.

Maybe https://9to5mac.com/2019/01/24/sonos-headphones/amp/

Setting up Sonos with the AT&T Uverse network after a move. Since doing so, TV will freeze, network will shut down, phones won't connect to wifi/internet. AT&T Techs have, essentially, reinstalled our network and checked their equipment. No issues found. One mentioned hearing of others having connection challenges with Sonos and AT&T. Does this ring true out there?

I have a Samsung QLED tv that is hooked up to my playbar but I see there is a WiFi speaker surround sound setup available to have the sound output to my other sonos in my living room. This is grayed our though. Has anyone used this feature and got it to work? Is it grayed out because I have the playbar plugged into the tv?

I own 8 sonos speakers and 2 of them are 5s. One just died on me last week. I spoke to a service rep at Sonos to learn that I have a « deal » on a replacement unit at $550 to replace my 3 year old speaker. Frankly, this is very disappointing and frustrating. I paid over $500 for this speaker already. I am not willing to spend another $500 to replace after just 3 years. What happens if my second 5 also breaks down. The different forums indicate a problem that is quite common on this speaker. What can I do. RMA 00548098-00073640

Hello, I'm a newbie in the community (but a passionate Sonos user). I got my first Sonos one a few weeks ago. I'm planning to take it temporarily to a friend's vacation house for a few days, which means I will have to unplug and connect to a new wifi network. In my limited experience, I noticed that I would lose all my previous set up, especially the music streaming services (unfortunately I have quite a few to log in). I am really hoping my Sonos will remember all my previous set up, especially the music services when I plug it back to my home. I did some research but did not find anything helpful. Does anyone know what's the best way to do it? Thanks so much.

I thought I had taken a higher quality system and now I find sonos speaker for sale in Ikea. disgusted ... I hope at least there are important differences compared to the speakers of the store sonos.

I wish I could select the audio output on the Play:5 to come out through its built in speakers or the headphone jack from the controller so I can keep my headphones plugged in. It would also be great to be able to have audio come through both at the same time!

Hi all. I have 4 Sonos zones and 5yrs of largely trouble free use. Went away for the weekend - upon return I had to reboot Sonos as the iPhone controller wouldn’t connect. Finally got most zones working but one Sonos Play 3 ( TV surround speaker ) and 2 Play 5’s ( Stereo Pair) simply won’t connect. I’ve removed the TV surrounds but one Play 3 still won’t add. And I can’t find the Play 5s at all. I’ve now realised these three speakers don’t have surge protectors - the rest do. Doesn’t seem like a coincidence. Lights are all working on the three problem speakers so may not have totally fried them. FYI, just realised my subwoofer was plugged direct to power without a surge protector but it’s still working. Maybe it’s more robust? Any thoughts on how to tell if that’s the problem? Thanks in advance!

I have bought the AVR-X1400H with 5 Sonos one , i would to have radio/music played troughout my firm space in different location(s) such as, packaging,offices,kitchen, etc etc.. How do i properly connect the bluetooth one's to my DENON ? or did i miss purchased an item wrong as the person who sold me this told me it would be no issue to connect the speakers to the AVR X1400H. Kinds regards

I purchased a Sonos 5 to replace a dead Bose sound dock. First, I really like the sound quality of this product. Regretfully, I encountered a playback/song skipping issue that Sonos doesn't seem to have an answer for. During playback, at random times, Sonos skips to the next song. Sometimes a few seconds into a song. Sometimes a few minutes into a song. Incredibly annoying. I tried (tirelessly) to work with Sonos to resolve the issue, but to no avail. They say to call with any problems, but don't tell you that there is often an hour plus hold time. That leaves you with e-mail support with a different technician every time you get a response. Every time the issue was blamed on my wireless router, which works perfectly with EVERY OTHER DEVICE IN MY HOME (TVs, phones, laptops, iPods, doorbells, thermostats, etc.). They also say that this is an uncommon problem. Judging from the number of folks on this forum with the same issue, this is something they need to shine a light on a

My speakers were stolen. Is there anyway they could be tracked if the un-rightful owner tried to set up an account?

Using Spotify. On Google pixel. Diagnostic 965656463 Super annoying. Don't know if it's a Sonos or Spotify issue. Have had tons of connection issues through Spotify connect too ( although this particular issue is happening directly through the Sonos app)

I have a play 3 that was on a surge protector, in the same room & never moved, was rarely used which is now not working. It has no power. I checked the power cord and it works on my other sonos speaker. I am disappointed because I was told by customer support that the only option is for me to pay close the purchase price for a replacement speaker because the product is out of warranty. I have 3 Sonos speakers and intended to outfit my next home with this Brand of speakers, because I liked the sound quality of my two play 1. At this point however, I am afraid to invest any more money in a product that has such a short lifespan and substandard costumer support for faulty products. Hopefully, Sonos will redeem themselves before losing more loyal and valued customers.

I have a Play 5 gen 2, and it fell off a shelf, fortunatelly on a sofa, but the cable tore apart. I’d like to see if I can repair it.