Speakers

I've been a Sonos user since 2010. I started with a Play 5 gen 1, then bought a Connect Amp, swapping to a Connect a couple of years later. Five years later I bought a Sub and two Play 1s. Used a boost gen 1 (called something else) and then a boost. Initially I had some interference issues, big microwave in the kitchen. But the I had 7 or 8 years of completely trouble free listening, networked hard disk and streaming via Deezer.And then........? I think it started with the new Sonos app, the lack of support for old gear (play 5, Connect) etc. Sonos bombarded me with adverts for the new app, I couldn't turn off the advert that appeared on the old controller.Then I found that support for Tunein radio got worse, couldn't listen to pre aired radio shows.I took the fateful decision to split my system, I didn't need multi room throughout the house. That ruined everything, the system is now so unstable. S1 is not too bad, Sonos is unreliable. Can't use boost with Sonos. Tried support, but I'm

Literally purchased my Roam 4 days ago. I was able to fully charge it 3 days ago. Today it has 4% battery and I haven’t even used the speaker yet, except to set it up.  I went to charge it today, and it shows the lightening charge indicator over the batter in the Sonos app, but the device keeps dropping in battery percentage. It’s now down to 2% 20 minutes after I plugged it into charge. What gives? $170 for a paperweight that I can’t even use?? I've been so please with my Sonos Ones. I bought 4 of them for my apartment. But what a disappointment this Roam is. I have a Bose portable speaker that I use every day at work for the last 6 years, and it still continues to work beautifully and charge correctly. What’s the point of a portable speaker that dies quickly??

I cannot get the MOVE to connect to my imac as a speaker option. We have a sonos beam & a move. They both work fine on our Iphones. Also both work on the sonos app on the computer…  We often want to play to the Beam & the Move at the same time from itunes/music app on the imac.FYI. We are operating big sir 11.2.3 so we do have airplay 2.  The beam has always shown up as a speaker option ( in system sound preferences and so it shows up in the bluetooth & wifi) So we can airplay to it just fine from the itunes/music speaker toggle. We have never been able to get the Move to show up as a speaker in the imac system. It doesn’t show on any of the help forum answers I’ve tried either. Below is what I have tried….setting it to bluetooth on the move and checking to pair a new bluetooth option. It never shows up. I think its’ connected to the wifi because it works on all the iphones and apps.Removing it from our phones bluetooth then trying computer...since one article suggested tha

Using airplay for music on  my I pad , the sound is not that great, poor base  and  stereo not that great.I looked in system/ audio in but it does not sayanything  ie stereo etc.I had a playbar before I changed to the arc and theplaybar was much better.

How can I take care of the battery in my Sonos Move if I don't move it much from its charging base? I leave her connected all the time? turned it off or what can I do to take care of its battery?

Having purchased the new potable Roam speaker are there any plans to allow the Sonos app to work using cellular data when away from the home. 

I bought the MOVE to use as a sound source for when we have outdoor movies however we’ve been really frustrated to find out that when you airplay the sound or bluetooth the sound from a movie played on a MacBook Air the sound from the MOVE is at 50% of what it typically would be if you were playing music directly from the app.  I called SONOS & they have no idea why it does this.  Very frustrating because the MOVE could be ideal for this if it worked at it’s typical volume.

Can I group my Move and Roam in bluetooth?

Do anyone know the lithium Jonbattery size in a Sonos Move. Traveling from Sweden by air. Is  it allowed to have the speaker in the hand luggage?

This started lately.The music drops out. It’ll be gone for 5-10 seconds. When it comes back the song is 5-10 seconds further along, so the song isn’t stopping or anything. It’s only happening on my One, not my Play:1. In fact if I have them both playing at the same time the song will continue playing on the Play:1 It only happens with Spotify. Tried with Youtube music etc.I’ve also asked Google Assistant questions when the drop happens to try to see if it was a connection issue and it had no problem connecting. 

Please help, I’m going crazy with this. I have multiple Ports and a Move (no soundbar), and I can’t get the Sub 3 to connect to anything. I’ve reset the Sub countless times, but it can’t get assigned to anything. So it just sits there like a paperweight laughing at me. Any help would be great, thank you!!

Has any one any issues in which parts a track are missing?the device (SONOS One SL) will not play the higher frequencies from an audio track that is streamed to it. One piece of the track is so quiet you can barely hear it and makes it hard to listen to as that is what makes the song that song. Other devices such as my Television, Phone, and PC it will play perfectly fine with that frequency and the track is then whole. It seems as if the speaker is just total junk in comparison to the built in speakers house speakers in my last house from 1999 which seem to have better treble and bass response (Those are Sonance Speakers).Is it crazy to expect something to work correctly?I have also tried changing the very basic equalization settings and they do nothing. (My phone has better equalization than this speaker it could be because Samsung bought Harman/Kardon))

Hi,  I am seriously considering purchasing a pair of IKEA Symfonisk lamps, but just have a quick question regarding controlling the volume.  If I pair them up, I’m aware that using the app I can adjust the volume and it will adjust them both together. That’s great and what I would want. What happens if I use the volume buttons on the lamp itself though. Would it adjust the lamp on the other side of the bed as well?(again, if paired)This is what I’m hoping will be the case, but wanted to clarify before going and getting them.  Thank you! 

Hello.I have two Sonos Fives.When I connect a turntable to Sonos Five and listen to a record, there is no sound from one of the speakers. I unpaired and reconfigured, but it didn't improve. Is there any way to improve it?

I am enjoying listening to Amazon Unlimited Music on my Sonos Move speaker on the patio.  Since I can just say “Alexa, play oldies on my Sonos Move,” I am insulated from the details of the connection, but I am curious.  I assume this connection takes place over my home WiFi network, but I wonder if it is possible, after my Amazon music session has been shut down, if my friend can then pair his phone (which has no Alexa app and no Sonos app) with the Sonos Move speaker.  Thanks for helping me understand the details.  Ken Traynham

Was excited to receive my Sonos Roam, but wow what a disappointment!  This thing has to be within 6 inches of you and volume at 80-100% to be heard, anything below 50% volume and you might as well just put on headphones. Called customer support did the diagnostic thing, no issue found even with the phone less than 3 inches from the speaker the rep couldn’t hear it if it was below 50%. Of the 8 Sonos products I own this is the one I will be returning.

Hi Gang!I see this was a topic a year ago, but the recommendations for chargers are no longer available with Amazon.My Sonos Move charge with the my USB-C chargers I have available, which are the MacBook Air charger and iPad Pro charger.  I’ve read that it needs to be at least 45W, etc., so looking for actual brands you use that work, as I can only find extensive lists of adapters that DON’T work:).Please help!Thanks, 

I have a Sonos Beam and two Sonos One speakers that I have in surround sound mode. Sometimes I move the Sonos ones and put them on my back porch to stream music. I have to remove the surrounds from the Beam  then pair the two Sonos ones in stereo mode. When I'm done listening I have to remove stereo mode from the ones and then reconnect into surround mode. It's really a pain to do all of this and takes quite a while. I would love if Sonos could add profiles to the Sonos app so that I could quickly switch my system configuration without going through all of the manual processes. Has any thought been giving to doing something like this?

I received my Sonos roam two days ago & I have been having numerous issues since getting it. This is my first time buying a Sonos product and I’m quite upset. My issues 1. First it wasn’t connecting to WiFi (it keeps getting stuck on the press play button to continue after it recognizes my phone). I let it go and then used bluetooth.2. Now, it’s not powering on or off. I’ve charged it for 6 hours, using multiple different types for charged and outlet. It’s still blinking orange. It’s not even turning it off. I’ve held the power button for 5-10 seconds, even a minute and nothing. It continues to blink orange. 3. It’s not getting out of this stage now. It’s just stuck blinking orange for the past day. No matter how much I charge or what buttons I press or hold. any idea? 

I own a Playbase, two Sonos SL 1’s and a Move. When I remove the Move from its Charging Ring, it Powers Off and can not be turned back on unless returned to the charging ring. This occurs whether or not the Move is Grouped or Ungrouped to the Playbase in the System settings. When it is on the Charging Ring the Battery level indicates 100%. Is this a System setup issue or a problem with my Move itself?

If I connect my Roam to my mobile by bluetooth, should it be possible to group other speakers with the Roam and hear audio fed from my mobile through the Roam playing to the whole group (including the Roam)?

Help please! I have a Sonos Connect which is wired to external an soundbar using RCA. In the same room I also have a Sonos One (gen 2). When I group the 2 Sonos devices together, the audio is very noticeably out of sync. What can I do? 

Is it OK to use a 65W USB C charger to charge Roam?  Will this be too powerful and resulting in damage to Roam? 

Hi!  Is it possible to charge Sonos Roam with wireless charger which has 5V 2.0 A input and charging power is 5W? Mika

Is there a way to see the Move's battery life while in Bluetooth mode?