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Roam Battery Life in Sleep Mode (4 days; not 10 days?)

  • April 26, 2021
  • 10 replies
  • 1164 views

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So last night I charged my Roam to 100%.  I then unplugged it from the charger and it went into sleep mode.  Then I went to sleep.

When I woke up, with ZERO use of both the Roam and my Sonos system, the Roam battery was down to 91%.   

So this means it dropped almost 10% in roughly 8 hours.  Which would be, generously, -- roughly 25% over a 24 hour period.   Which means it would last only about 4 days in sleep mode.

Sonos says it should last 10 days in sleep mode.  Do I have a bad battery?  What are others seeing in this regard?

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10 replies

  • Contributor I
  • April 26, 2021

Hi caesar327, I don’t think that it’s a battery problem. My Roam drains the battery in sleep mode and mic disconnected also 10% in 8 hours !!
I’m very disappointed with this.


  • Lyricist III
  • April 27, 2021

I'm only getting about 4-5 hrs on 50% vol and 3 days standby.

 

Contacted support and they suggested I ruturn for a refund and the possibly buy again in a few months when the issue is resolved and the speaker may be reduced in price!

Unbelievable! 


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  • Prodigy I
  • April 27, 2021

@Spewy Unbelievable indeed. If they carry on sending out that messaging, there will be a glut of refurbished Roams available any time soon!!


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  • Virtuoso
  • April 27, 2021

Doesn't bode well for their Headphones if they ever appear..


  • Lyricist I
  • May 8, 2021

I have been using my roam daily for 15 minutes. After use I turn if off by holding the power button for 3-5 sec until the LED goes off. After 3-4 days of this, my Roam LED turns orange indicating it needs to be charged. I am led to believe that there is significant battery drain even when Roam is poweredoff. Is anyone else having this issue?


  • Lyricist III
  • May 8, 2021

I have been using my roam daily for 15 minutes. After use I turn if off by holding the power button for 3-5 sec until the LED goes off. After 3-4 days of this, my Roam LED turns orange indicating it needs to be charged. I am led to believe that there is significant battery drain even when Roam is poweredoff. Is anyone else having this issue?

Yes! And Sonos appears to be ignoring the problem! 


Airgetlam
  • May 8, 2021

3 to 5 seconds isn’t turning it off, it’s putting it in Standby mode, where it’s still ‘looking’ for a new signal. I’m pretty sure you need to push the button for 10 seconds in order to turn off the Roam. 


  • Lyricist I
  • May 8, 2021

Took my roam to the beach today. When I left home it was on the charger at 100%. Played it about 3 hours on %75 volume. Got home and plugged it back in… it was at 7% battery. 
not sure this is gonna work out well. That’s some crappy battery life. I mean it sounded great, but…


  • Contributor I
  • June 14, 2021

I checked the charge before putting the Roam to sleep and leaving the house for six hours. The charge had dropped 30%. I have to leave the Roam plugged in all the time so it’s ready to be used on the move.


Airgetlam
  • June 14, 2021

What are the specs of the device you’re using to charge it, in terms of Volts and Amps?