Spaces & Setups

Beyond thrilled to receive the new Sonos Arc. True played my room and I have loudness on as well connected to LG B8 using Tidal and Spotify. Most of the sound range is phenomenal, aside from the bass. At even half volume the woofers are extremely muddy and sound terrible. Not sure if this is because I have under two hours of use but I wasn’t expecting to have to break-in the speaker. I own set of speakers next to it in the same room (KEF LS50W) and the difference is night and day. There have also been posts on Reddit regarding this issue. It is interesting given no reviewers have mentioned this issue but more than a few recipients have. Has anyone else experienced similar issues? Turning loudness off helps but it is disappointing for such a highly anticipated product. 

Where can I download the invoice for my Sonos Move 2 purchase?

Is it possible to use the subwoofer output from a connect:amp as the “Sub” in a HT setup with the Beam?  I have my connect:amp connected to an active 3rd party sub but when I “add Sub” to the beam it isn't discovered. Thanks

Please Sonos make a native Mac app and widget for iOS and Mac OS!

So i have several Sonos setups. I have a surround one SL pair, one play5 and a Beam plus One SL surround combined for tv. My iPad will let me airplay to all three setups but when i select any of the three setups on my iPhone (airplay sees them just fine) i get an Airplay passcode request.please don’t tell me to reboot or re setup the sonos devices because this was done multiple times and is annoying to do. it works perfectly fine on iPad but on iPhone it asks for passwords. I have no password requirement setup in AppleTV or on Airplay.Everything is setup on the same (and only) WiFi network available. And as said it all works fine on iPad why is airplay asking for passcode on iPad?

Hi All, My Sonos system previously had (2) amps and (1) one SL speaker and everything was working fine, (all items were hooked up wirelessly).  I did recently change my wireless provider but I reconnected all the devices with no issues.I added an additional one SL speaker to the system (total of 2 one SL speakers) and everything was working fine until one of my amps disappeared from the system shortly after adding the speaker. When I tried to factory reset the amp that disappeared, it keeps failing to connect to the network even through all the other Sonos devices are connected to the same network with no issues. I keep getting a message during set up that says “the connection to your Sonos Amp was lost.  Move your mobile device closer and make sure Sonos Amp is powered on.”  The amp and router are only about 5’ away from each other and the amp is obviously on during set up (my cell phone is also next to the amp during set up).  I tired to hard wire the amp with an ethernet cable but s

I have nine sonos 2nd gen devices and they never work properly as a net. Most of the time some stutter or do not play. I’m sick and tired of having to reset my router to try and fix this for a few minutes before they fail again.There’s no point in having great sound quality that doesn’t play..

How can I add the music stored on my iPhone to my Play5 sonos?  I have pandora and Apple Music but want to select from library stores in my phone. 

Are the Trueplay settings preserved for each speaker if the Sonos app is reinstalled on Android?

Hi! The verizon fios remote cannot adjust the tv volume. It works OK on the app.

Hi.I’ve a new Mac PC instead of my old Win PC.How do I connect the MacBooks Sonos app to my hidden wifi?

I need a link to a download for a mac 

Hi, I'll replace my old Sonos Connect (Gen 1) for a Port, will my Sonos Play 3 and Play 1 system speakers work?I’m migrating from S1 to S2 and I wanted just to make sure it’ll work or should I get a second hand Connect (Gen 2) ?Thanks for your help to figure this out!

I just found out that sonos now supports Apple Music.I have spotify but everything else in my house is apple.I was thinking of making the switch to apple music now that it is supported but I have an older system currently and wondering if I will need to upgrade.I have one generation 1 with alexa, Play 1, Playbar and 2 Play 3 Thanks  

I got my Move 2 today and was sad to see they changed the charging base a bit.  I had bought an extra Move 1 charger to keep in another room to lug it around between rooms without moving the charging base as well.  I’m curious if the Move 2 will charge properly using the Move 1 base?  I’d just try it but afraid it may hurt something in my new Move 2.  I’d really hate to now fork out extra money on yet another extra charger and try to offload this one lol.  

Bonjour j'ai dans la même grande pièce une barre de son beam 2 et une enceinte era 300 groupée avec celle ci. Comment éviter ou annuler le décalage audio de la télé qui provoque un écho des dialogues ? Y a t il un réglage précis à faire ? Merci pour vos réponses.

I have a few Sonos products and over 100gb of music on my phone (Google pixel 7) but I can't play my music through my system anymore.Can someone please advise me on what I need to do to play music off my phone through my system?

Hi: Is it a good idea to upgrade from 15.5 to 15.8.1?I only have a beam2 and sub mini and I like the way it sounds on 15.5.I usually hear that sometimes there are problems with updates: lower sound, updates that don't finish, etc.I usually always upgrade but I don't know if 15.8.1 can improve the "simple" system I have.Thanks. 

I know it won’t pair Bluetooth but that doesn’t matter to me. But I would like to set up a stereo pair for use in my backyard. A related question: Could I set up a Move 1 and 2 as surrounds with my Beam 2?I understand if it’s possible I’d have to go through set up procedures whenever I change from one to the other, but that’s fine since it won’t be frequent. 

I’ve come to own a Playbar and several Sonos One speakers for free through a friend. I was thinking of adding a Sub mini but I am worried about the life spans of these products. Sonos claims they will support products for 5 years after end of sale dates.Sonos seems to have stopped selling playbar around 2020 So that’s already 3 years. If I buy a sub mini I would be buying into an ecosystem with only 2 years left on the Playbar? (I can’t find end of sale dates for Sonos One).Just want to confirm if my understanding / math is correct here. And to find out the end of support day for Sonos One speakers. P.S.: I’m new here so apologies if this info is easily available.

I stream good-quality 320 kbps MP3 music files from a Synology DS120j to a Sonos Beam (Gen 2) with Sub Mini using the Sonos app. We are full-time RVers, but when we had a house I used all FLAC files via a Logitech Squeezebox Duet, a good class A/B amplifier, and some high-end transmission line speakers. Obviously, there’s not room for that stuff in the RV! Anyway, I’ve recently learned that replay gain can be applied to files to even out the volume levels of the listening experience. I’ve downloaded Foobar2000 and explored the replay gain function, but I’m not completely clear on file vs. album (and whether or not “album” can mean every file on the server) replay gain - and some of the numbers from the analysis don’t look right to me. Can the group enlighten me on this topic - how to go about it and the pros/cons? I have recordings dating from the ‘60s to the present… folk, folk-rock, some eclectic stuff, and all the way up to contemporary artists and recordings - but no classical. Jus

Hello All, Looking for advice.Current setup: I have a Sonos AMP connected through the ARC port to my LG TVThe Amp is connected to my 3rd party Kenwood Sub and also 2 kenwood L & R speakers on either side of the TV. Proposed budget setup: I wish to get 2 sonos play 5 speakers to replace the L & R speakers.Would this be a resonable setup? Thanks 

I am hoping someone can explain why there is no Sonos app that you can download to a smart tv so that you can play the tv sound through your Sonos speaker system without a wired connection.  If your phone can play music thru any connected sonos device, and so can your computer, and your tablet -- why is it not the same for a smart tv?  Thank you.

Hi,I have Sonos 5.1 system (Beam Gen1 + 2 Play ones and Mini Sub) in my living room, planning to get Sonos amp to hook up with my B&W 606 S2. I am wondering, Is it possible for them to work simultaneously ? Is any delay while they are playing music ?Thank you !

Hi We are currently building a 3 level townhouse . On the bottom level I will have a high end hiding system inside . There will be 3 balconies and I am looking for a good sound system on each of the 3 level balconies, it needs to be based on wireless speakers as I do not  want to run anymore cables from inside to out . I will have a very good wifi mesh system.  Each balcony is outside with ocean views but undercover . I have allowed to have power outlets 2 metres above ground on each side of each of the balconies . My high system DAC uses tidal and Roon . my question is : would era 300 or Sonos 5 or move Pairs on each balcony be best ? Or is there a better solution . I want to be able to control what balcony is playing at any time and if at all possible have different things playing on different balconies  cheers and thanks for any input  Warren