Spaces & Setups

Just got my Sonos Beam - love it so far.  I’m using it with a TCL Roku TV (2018 model), and I have it paired with a sub and two Sonos Play 1’s.  The Beam is connected to the TV’s ARC input. My wife watches TV at night and just wants to hear the sound from the TV, no Sonos speakers.  I saw this post ( https://en.community.sonos.com/home-theater-228993/bypass-sonos-beam-to-hear-tv-sound-6827573 ) which says to go to the TV menu and toggle the audio back to TV speakers.  But in the TCL audio menu, you have the option to have the TV speakers on and off, and it’s totally independent of what’s happening with ARC.  Regardless of whether you set the TV speakers to on or off, the audio is being sent out the ARC port to the Beam.  And there doesn’t seem to be any way to disable the audio from coming out the ARC port. Does anyone have a TCL Roku TV and figured out a way to temporarily bypass the sound going to the Sonos system?

Playing music from my cell phone it says (Amazon Music HD)Track Quality: 16-Bit / 96 KHzCurrently Playing at 16-Bit /44.1 KHz Is it just not possible to play at the 96 KHz (im assuming that’s better than 44.1KHz)

I appear to have enabled the recently played feature but find it to be not useful for me.  I want to disable it but can’t find a way. I’ve been through all the Settings options.  Surely there is a way?

HiWill a Sonos AMP and 3 x one work well on a TP-Link Deco M9 Plus wifi system with 3 units?RegardsEbbe 

I’ve been using my playbase as the primary speaker for watching television for several months, and I am still unable to configure it to produce proper sound for dialogue. This is extremely frustrating and disappointing. IT SUCKS! I have meddled extensively with the EQ settings, voice enhancement , and night mode. The midrange sound produced by Playbase for dialogue is unacceptable, especially for such an expensive piece of hardware from a brand I’ve trusted & enjoyed for nearly a decade. Dialog sound is muddled, tinny, distorted and narrow. I see on the boards this is a very common complaint, especially among audiophiles and existing Sonos customers who have enjoyed their other products. The Playbase appears to be an epic fail. I am at my wits end. I’m going to demand a full refund from Sonos unless this is resolved in the next 24 hours. I’m just sick of it. ???????

Why do the Sonos controller apps constantly lose connection ? The last 6 months or so both the iOS and Windows controller apps have been buggy as hell, never connect properly, buggy as hell. Don't tell me it's my network, all of my speakers work 100% fine when controlled via Alexa and stream audio from TuneIn, Apple Music and Spotify which wouldn't be the case if it was a network issue. Can you stop adding pointless features and work on stability please !!!!

I have a Play 5 (2nd Gen) and Play 1 and since I was notified last night that an upgrade had happened I now struggle to get any playback at all. My Bluesound devices and airplay devices all work fine so it’s not a Wi-fi strength issue (around 25mbps) so I’m wondering if anyone else has experienced this issue since the update? I get a few seconds of music and then it cuts out and regular disconnection issues with the speakers (cannot locate a speaker) and ‘unable to playback’ messages. Any help would be appreciated! Thanks!

Hi!Is there a way to connect my analog turntable with RCA or minijack output to my Symfonisk lamp without have to buy any additional device such as Sonos connect? I have a Apple airport express but this only hva a minijack output. Any suggestions?I also have a analog to digital audio converter. Not that I think this would help…. 

I am currently using my AMP with Bowers and Wilkins speakers as LR and love the sound. The phantom center channel works really well for what it is. My questions are: 1. Will the Beam with Sub and two Play:3’s (I already have the Sub and Play:3’s in a different room) work better for TV and movies? And 2. If I do that can I keep the AMP where it is and powering the BW’s simply for quality stereo listening? I also have a turntable connected to the AMP. I would leave this with the AMP. I know that sound is subjective. Even so, I welcome opinions before going out and purchasing more equipment. Thanks! Alan

I am a big movie watcher and I paid good money for my SONOS speakers because I wanted to have wireless 5.1 surround sound, NOT stereo surround sound. Such as if someone is behind you, you will hear footsteps behind you and not all around you, center channel included. So far I am not hearing that from the SONOS, what’s really fustrating is I have no way to “really” tell. Some speakers come with surround sound programs that allow you to hit a speaker channel in a room setting placement and test where is it coming from so that you can see that it’s working. Since SONOS doesn’t provide their own tests for this I’ve been bootlegging these tests and applying it to the SONOS, so far I’m not hearing the SONOS 5.1, I’m only getting stereo, and SONOS doesn’t have their own tests for this either. When I watching movie, it seriously still sounds like stereo surround sound, 2.1.  So far I have yet to meet anyone that can prove to me that SONOS is outputting true 5.1 surround sound. I could have spe

Why don’t I hear sound through my playbar when I have my cable playing through the TV? Since my Samsung flatscreen tv is a little older without a Digital Audio Optical port, I had to buy a Digital Optical to RCA converter to utilize the Red-White ports on my TV. However, I still do not hear sound. Everything is plugged in. Has anyone run into an issue like this before? Thanks

I wanted to get a Sonos playbar with a sub to make a complete 5.1 set with the stereo pair play 3 that I already owned. Should I wait for the playbar 2? Because the playbar 1 is lacking a lot of feature compared to the beam like airplay 2, hdmi arc, which is very helpful because my tv uses a RF remote so the IR sensor on the playbar can’t pickup the signal. 

Have 1 beam, 1 sub-woofer and 1 play5. How can I listen music without buying another expensive unit. Sonos DID NOT answer my question. Thanks.

Hey all - trying to figure out why my brand new Move keeps turning itself on while docked (and sometimes while off the dock). Music doesn’t play but I don’t want Move to have a dead battery when I go to use it. It’s very inconsistent. I have a handful of other sonos speakers on the same network but not grouped with the move.

Can someone please confirm the following points,I am confused with coments on the subject.I am currently using Amazon music unlimited on my system.(a play 5 and two play ones in stereo grouped to kitchen and living room.)If I upgrade to Amazon hd, will the higher quality stream take affect.Do I need to delete and reinstate the Amazon music service from the Sonos app.Confirmation would  be much appreciated.

It would be a great addition to have a ‘TV Playback’ option in the surround sound settings, in the same way that there is a ‘Music Playback’ Option that can be switched from ‘Ambient’ to ‘Full’.Often times for movies, it would better to have the surround sound speakers actually push through vocals/words and main audio sounds, rather then just background music or ambient noise. In the same way for music setup, sometimes its better to hear a full range of sound/audio.Hopefully this makes sense, as the added ‘Music Playback’ option was a fantastic update! 

My ancient Bose 3-2-1 stereo system is dying, and I would like to upgrade (find out wherther all those Bose-hares out there are right). Has anyone compared the Sonos Play 5s with high-end wited speakers, like the ones in Magnolia stores?  Or with any wired hi-fi speakers?

Hello all! i have the Sonos Playbar under my TV with three Sonos One in the living room. When I Play a movie with the Sonos App slider pretty low to the left of the slider, the talk level is fine but any “action” noise the volumn is deafening any suggestions on keeping the speakin/action voulmn equal? thanks 

Playing my CDs via Sonos Connect has been problematic ever since I bought it 2 weeks ago. First it would not work and then one day it did work. Although the Sonos app on my iPhone SE showed the CD player running, there was no sound - Sometimes! On one occasion it was playing my CD and suddenly went silent even though the app still showed it playing. Next I re-installed the Sonos app on my iPhone SE but it did not fix the fault. Then I installed the app on my wife's iPhone SE and it would not work on that device either. My son installed the Sonos app on his Samsung Galaxy S8 and it worked perfectly. I also installed the app on our iPad and that also worked perfectly. Clearly there is an issue (conflict?) between the latest Sonos app and the latest iOS on the iPhone SE. I can live with using the iPad but would prefer to use my iPhone to control my Sonos system. I wonder if anyone knows of a fix? Chris

Hi, Here comes a sound noob question. I have a Sonos Amp connected to two Dali bookshelf speakers. I have now purchased a Dali sub. Do I connect the AMP to the subwoofer LFE bypassing the Bulut in crossover and using the Amps crossover or do I have to connect the subwoofer with a Y-Cable to the L/R input on the subwoofer. I have now connected the amp to the subwoofers LFE and it seems to work very well. Would there be an advantage in sound if I got a Y-cable to connect to the L/R-input on the subwoofer instead?

Can anyone tell me if the lip sync issues can be corrected with the Sonos playbar and LG Oled c8 tv? I have two LG Oleds C8 tv's with the sonos Sound bar, sub and two rears. The lip sync delay is terrible with directv and even worse on the tv's apps such as youtube, hulu, and netflix. I almost need to turn off the sound bar and use the tv speakers. I have tried everything I have read online. Turned off dolby on the directv, tried lip sync feature on lg tv and sonos app but the sound is after the picture and no way to move the sound up. Not sure why Sonos does not allow HDMI arc audio. There has to be a way to fix this!!! I have read the need to buy an optical switch or to plug the optical cable into the directv box but that will not help with the lg apps for netflix, hulu or amazon. I hear that lg blames sonos and sonos blames LG. I have to think it is Sonos fault for not using hdmi ARC audio like most other sound bars.

Im looking to set up my home cinema. Can I use my amp to power two rear surround speakers and a third party subwoofer, while using two “Ones” for the front left/right? Or a play5 for the front? Thanks, Lewis

I have an old Denon F88 system, connected to Mission speakers. I'd like to be able to play it throughout my house on my existing Sonos kit. I have a Connect (and a Boost if it makes a difference). Any suggestions on how to do that please?

Hi all, Hoping someone can help me out with a bit of mess up I've made recently. Basically we renovated a house which required a full rewire. For all media I've ran multipe CAT6 lines which will terminate to a patch in a server cupboard. In our TV Room, we've created a false wall which has a recess built to the size of the current TV we have. I didn't give any thought to audio at the time, I knew I needed some sort of speaker system in the TV room, so on the back wall I ran CAT6 to each corner with a power socket with the loose intention of putting a Sonos one in each corner. The mess up I've just realised is that in order for the Sonos One's to connect and play TV Audio, I need a sounbar also. Due to current design there's no way for me to do this. So my questions is can I put a Sonos Amp in my server cupboard and connect this to the tv via CAT6 in order for the two Sonos One's to work with the TV? Would of been so much easier if I could fit in a soundbar! Thanks everyone in ad

I have a Bose lifestyle 5:1 surround sound hooked to my tv and theatre system. I also have my xfinity, and Blu-ray hooked to my Bose. I would like to be able to hook my Bose to Sonos and still have my tv go through my Bose speakers. I just want to streamline both systems to one Sonos system. Is this possible? My kids still use Blu-ray and we aren’t getting rid of cable. Any advice or solutions would be appreciated! I currently have 4 Sonos speakers set up throughout my home.