Spaces & Setups

After working with Sonos support I was told my CR200 controllers will no longer function with the latest software update. One of the best products I used on a daily basis. I’m pissed to say the least.  I look at it as sheer laziness on Sonos’ part not to update a marvelous product.  

I have a Sonos beam with 2 Play 1’s as rears in my minimalistic lounge setup. I have just purchased a 4K projector and I’m having a hell of a time getting it to connect to the Beam. No optical out on the projector. I would like to connect multiple inputs, Apple TV, PS4 and Sky Q. Does anyone actually have similar setup to offer advice on HDMI splitters etc?

Hi!   Just would like to ask the experts here if it is workable to connect the Chromecast Audio to the AUX IN of SONOS PORT in order to stream the audio that sending from the devices like mobile phone, tablets and PC etc. to all SONOS speakers in the same wifi network? For example some music streaming services that are not integrated to SONOS but chromecast compatible…   Thanks in advance!!  

Likely a silly question, but ….  Recently, I purchased a Mac Mini for my home desktop computer. On the other side of the fence, we are big SONOS users throughout our home with multiple speakers and connects. So, how can I integrate sounds from my MacMini computer with a SONOS speaker? And by sounds, I mean Zoom meetings, Movies, iTunes Music, Sirrius Radio - any sound generated through the MacMini. I can have a dedicated speaker (either a soundbar or Sonos 1) if needed. This seems super simple, but I am not seeing any documentation based on the my recent research.  Thank you in advance for any help anyone can supply.    Chip

Having been a Premium Spotify user since 2012, there now more HD music services avaliable. Is it worth leaving Spotify for one of other services. Is sound quality much better? App intergration etc.   What are peoples thoughts?

I’m as confused as hell!! I had WiFi issues so I have just added TP_Link Deco P9 mesh network. I have 2 PCs hard wired to my Virgin Hub 3.0 Broadband router and sonos works fine. I changed all the Wifi devices including mobile phones to the NEW Wifi network name and password.  Now the SONOS android app only picks up ONE of my 11 Sonos speakers.  I tried everything. I even tried to revert to my old network name and password but I only got one option to do this. THis is offered only when no network is detected ? I cannot find anything in the android app to change the network or password? The confusion is that I now have 2 networks…. A wired one and a wireless network covering the entire property. I use the wired network 90% of the time while my family use the Wifi Only.  Please HELP!!

Hi folks, I’m reaching out to try to prevent me making another expensive error! I’m a long term Sonos user and have 4xPlay 1’s 2 Play 5’s 1x Soundbar and 2x Connects. My music library is all NAS based and generally works well. I had until recently a Connect/HiFi separate amplifier combination in my study for use with the PC. This worked well for a long time until the connect died  and the hifi amp had been crackling for a while in one channel so I rashly purchased a Sonos Amp (the white one)  I posted previously about this, but suffice to say it didn’t meet my requirements as I had failed to realise that the Amp injected the same buffering delay into everything it played back even it there is no remote playing/synchronisation going on. So what I’ve had to do is rig up a separate cheapo amp and a speaker switch box in the study so that I can use the Sonos AMP alongside the PC with the same set of speakers - this has to say the lease caused me constant irritation  - mainly with myself fo

My set up is an LG55C8 with a Sonos Beam and two play 1 surround speakers connected to the TV via ARC and HDMI Freesat TV and also connected via HDMI to MAG322 IPTV paid subscription and a new 4K Firestick TV. I had lip sync issues but found that turning off True motion resolved most of these issues but the firestick is prone to the issue when watching live TV (I know its not live as its over the Internet) however my issue is weird Whenever I turn the TV off after a few seconds the TV sound comes back on and I have to turn the sound down to zero on the beam, however the same issue happens when I switch from TV to music after a few seconds the music switches off and the TV sound from the last program I was watching then comes on. Does anybody have any idea’s why this is happening please?

Hi everybody.   I have a Marantz PM6006 amp that I use with a turntable and a pair of speakers and I bought a Sonos Connect. I want to play the vinyl discs in multiroom, but also play the liquid music on the speakers. http://m.us.marantz.com/us/mobile/Products/Pages/ProductDetails.aspx?CatId=HiFiComponents&SubCatId=&ProductId=PM6006 I understand that the only way to send the audio signal from amp to Connect is using the RECORDER AUDIO OUT with a RCA cable to the ANALOG AUDIO IN Am I right? To do the opposite (play the music from Connect to the speakers, through the amp), I have 3 options: RCA from ANALOG AUDIO OUT OPTICAL from DIGITAL AUDIO OUT COAX from DIGITAL AUDIO OUT Which one is the best choice? My choice would be COAX, because I expect the DAC of PM6006 performs better than the DAC of Connect. I would not use optical, to avoid the double conversion: digital-optical-digital What do you think?

Hi evryoine,   As you can see in the image below I still have a quite old bose acoustimass 20 system. I bought the sonos amp in order to have my Bose boxes in a network. Can I replace the bose music center (right module in the pic below) with sonos amp the same way: connecting to output speaker sonos amp ? If not is there another way to integrate the bose acoustimass woofer using the sonos amp ? Or other possibilities ? Thx very much for your answer(s) !                          

Just bought a Beam & LG C8 TV, so far they are both working beautifully with the exception of the loud noise I'm getting once I turn the TV off. It's very inconsistent, sometimes it happens 10 - 60 seconds after the TV is turned off other times not at all. I'm connecting the beam through the HDMI ARC port and using the supplied HDMI cable provided by Sonos. This doesn't happen with the built in TV speakers. Anyone experiencing anything similar?

Hi, I use the superb Poweramp app on my new android. So I’ve exported my playlists from Poweramp into the default ‘Playlists’ file on the android. Each playlist is a .m3u8. I don’t think Sonos can handle .m3u8? so I’ve renamed a couple of them simply as .m3u in order to get it working. So my problem is how can I access these playlists and play through my Sonus 1 speaker? In the Sonos app, I’ve gone: Settings > System > System Settings … Music Library … Music Library Setup > Add Shared Music Folder - and I then get the ‘Add New Share’ form. But whatever I put in there, it just shows an X at the end - indicating presumably that my file address is incorrect. My ‘Playlists’ folder is in my standard Files folder in Android so I’ve tried loads of variations around Internal storage/Playlists; Internal storage/Music etc but all I get is the X i.e. Internal storage/Playlists X and can’t get any further. So to recap - can anybody help here with ‘how to connect Sonos to 3rd party playlis

Hi all, sorry if this has come up before. I’m trying to get my Sonos ones to connect via airplay to my Apple TV 4K. It finds them ok, however everytime I try to connect it fails. Does anybody have any help as to if I’m missing something somewhere. How can I be sure the Sonos ones are actually AirPlay 2   thanks

Sometimes there’s a sudden loud buzzing sound coming from the Beam while switching of the tv. It happens sometimes and the buzz is couple of seconds. Beam is connected to a LG c8 by hdmi

I consider to buy sonos one speakers. Are there airplay-apps available to stream f.i. youtube music from my android tablet to sonos one? Kind regards, Bert

My Sonos app indicates the music is playing but no sound out of speakers. My wife recently used her IPad to play speakers - she’s on a trip with the IPad and speakers haven’t worked since. I’ve unplugged router and speakers and hasn’t fixed the issue.

Is it normal for Sonos users to need to go to the audio settings in Apple TV and turn on change format to Dolby Digital 5.1 in order to get 5.1 audio to a Sonos system? I have two Sonos setups: Amp and my own speakers, and another with Beam. I have an Apple TV 4k (latest gen) but when playing 5.1 content (netflix and plex) both systems only get stereo audio, unless I turn on change format by going to Settings > Video and Audio > Audio Format and turn on Change Format and then choose Dolby Digital 5.1 Just curious why this? So far I am not seeing an audio delay, which is great, but curious why I end up in stereo unless I force it, is is the Sonos system not handling this or is it my Apple TV not understanding Sonos?

Hi all.   I currently have the Sonos Amp (not new one) with a pair of Bronze Monitor Audio 2 book shelf speakers (decent £250 bookshelf speakers) that I use for music in my lounge. Sounds great.  Not plugged into TV due to the audio delay (i tried years ago to sort this but there didn’t seem to be a work around). so been listening to the TV Native speakers. Yeah I know, sounds pants.  My current TV is a 9 yr old 40” Samsung that doesn’t have ARC HDMI input.    Anyway, despite ideally wanting to spend on a separate AV receiver for flexibility of speakers and upgrades, I think for simplicity's sake I will carry on with the Sonos alternatives.    I know if I upgrade my TV to an ARC-HDMI and trade in my old amp for a new amp I can have my TV use the the two Bronze speakers to get what would be an upgrade on my TV sound.  I do listen to music a lot in the lounge so I thought this method would mean I still have a pretty dedicated stereo music amp connected to my Bronze speakers while upgradi

Having bought a lovely Beam from Richer Sounds a couple of weeks ago, I was hoping to connect it to my Panasonic 32” TV (TX-L32U10BA), which has two HDMI outputs and a Digital Audio Output. I was expecting the optical converter that came in the Beam box would go from the TV digital audio output to the Beam, but that’s not working. I’m not getting past the point where the set up process makes its request for the CEC menu, which doesn’t seem to exist on my TV. Any suggestions would be welcome. 

So i need a wireless speaker for the living room. Sonos One SL is the one i want to purchase. The thing is, i don’t use any streaming services (maybe a weird thing to say if you’re buying a smart speaker), because i like to OWN my music, to have specific editions of the albums, sometimes a redacted tracklist, etc (also, lots of the stuff just ain’t available on these services anyway). So with that said, I want to buy One SL to use it with my personal/local iTunes music library (i’m an iMac user, High Sierra 10.13.6 if that matters). To be able to use it as a desktop speaker generally would be nice as well, since my iMac is placed in the same room.  I imagine the process to be something like this: i click AirPlay, i select my One SL as an output and that’s it. Am i wrong assuming it’s THAT easy? Will it end up being a headache? Will i feel forced to ditch my library and switch to the streaming services (not gonna happen)? I do realise that my question may sound kinda lame with the obvio

My toddler put a toy down the sub, when trying to remove it I’ve accidentally pushed it further in. Unfortunately it’s too big to drop down on its own. Does anyone know of an authorized repair center in Melbourne or how to take the sub apart?

Hi, My son have put a toy in the Sonos subwoofer. You can hear it “rattle” when subwoofer is playing. I have tried to turn the subwoofer around to get the toy to fall out but it seems like it is stuck inside. Is there any way to open the subwoofer to get it out?   /an annoyed dad...

Does anyone know how to connect the original bridge to a gen1 device?  Sonos “support does not seem to have this info anywhere (but there is lots of information about buying new stuff)   Sonos was cutting edge and awesome when it came out.  Then came the “upgrades”

I recently purchased a Sonos Beam Shadow Edition from Costco. The bottom of the speaker says the following with respect to Voltage and current --> 100-240 V 50/60 Hz 2.5 A. The Speaker came with just a Plug and no bulky Power adapter unlike other speakers that I have. In future , I will be taking this to India and in India we have 220-240V 50 Hz voltage. So my question is can I use the same plug that came in the box for the speaker or do I need to get a Power adapter from Sonos to use in India? Or a simple plug converter will work?

Hi All, I have a problem with adding my Sonos speakers to HomeKit after i did a reset of my HomeKit (i.e. removing the house and re-creating it). The speakers are found by the Home-app, but when i tap the Sonos speaker i get a response “Airplay Unable to to connect to [name speaker]”. This is strange because AirPlay does work correctly when selected. Only problem is that i cannot add the speaker to Apple’s HomeApp. I did read through the forum but nothing works for me. I did: Reboot the (i.e. power cycle) the Sonos speakers Reboot my iPhone Restarted my Router See attached screenshots on the procedure i followed. I also added a screenshot of My System in the Sonos-app. Who can help?