Spaces & Setups

Does anyone know if S1 has also dropped the use of SMBv1 in the latest up(down)grade?Obviously we were all told that old devices couldn’t go up to SMBv2 in the old switch to the S2 system and so my Music Library dropped to SMBv1 to match. If the new upgrade has removed SMBv1 from everything, what else do the old S1 systems support that could find shared music? Not really interested in handing my details (and money) to Plex just for this functionality.

Apparently the executives of Sonos are frat boy so they don't understand the concept of informed consent. A horrible update was forced upon me without my consent. And now the products that I spent thousands of dollars on are no longer worth a dime. When I made a comment on this forum about that situation someone hid my comment in a much larger multi-page thread without my consent. When I made that comment they also added that comment as one of my favorites without my consent so that now I have to go in and figure out a way to take it off of my favorites so that I will stop getting emails every single time someone else posts a comment on a thread that I had nothing to do with. I posted my own. My own comment was moved so that it would get it hidden and I would still receive email after email after email every time someone else makes a comment in someone else's thread that has nothing to do with me. Informed consent is important in private life and public life and professional life. Spen

Hi allI have two CR200 running inside an up-to-date S1 system, it works perfectly.I saw this topic here: It works. These devices are one of the reason, why Sonos split the devices into S1 and S2 devices.I have them running since 10 years, and I always did an update. I just recently had to reset my configuration, and it was a challenge to get them back into the system.When adding the CR200, I found, that one player must be connected with a LAN cable to the router directly.It does not work, if the LAN connected player is behind a bridge (what I normally have). After it is added, there still must be one player LAN connected, but then it can be behind a bridge. I guess this has to do with a network broadcast message, which does not go through a bridge. If anyone is interested in more details, feel free to answer here.

went outside to listen to some music on a warm spring day. opened the S2 app and discovered it had been “upgraded”. and it demanded I “sign in” before allowing me to access my own property. After several minutes of trying to work around the thing I finally relented and went down to the basement to look up my Sonos credentials. which the app decided were invalid. This is not the first time I have suffered through one of Sonos’ completely unnecessary and unavoidable updates. So I gots to ask, why would anybody spend more for this intrusive crap than any one of the less expensive systems available?

All the things I used to like about the Sonos listening environment are gone.  Search for an artist, play one song now or add to end of queue.  Seems like all you can do is play an entire album from an artist and not select individual songs.  The thing I always loved about Sonos was that I could sit on my patio and queue up 20 songs and relax.  There seems to be no way to create a playlist on this new app?   I see they’re probably making the app so it relies on the playlists already built in your connected music services.  That’s fine but they better smooth out and advance this new app quickly.   Rating:  F+

I have a new Sony A95L QD-OLED and have connected my arc, sub and 2 1’s.   I use the app and I can only get Dolby multichannel PCM 2.0.   I had an older Sony and could away get Dolby 5.1 with the same set up.   What am I doing wrong? Thanks,  

How do I add new songs to my playlists?

I have Arc full home theater setup with an lg cx and apple tv 4k. Watching Paramount + on Apple TV vs LG. The picture is so much better through Apple TV but I get a really soft Stereo PCM setting. If I watch directly through the tv, the picture is not as sharp and I get that garbled mess of a description but it’s loud and sound pretty good but not quite Atmos and it feels like it’s not full. Not looking for a fix necessarily more just thoughts and opinions on why it is what it is. 

Have a new Era 300 and Line-In function is NOT working at all. I have several 3.5mm to USB-C adapters and have tried them all with no success. A factory reset of the Era 300 also made no difference. The app shows Disconnected even when the cable is connected. Do I really need to spend the $19 of the “official” Sonos brand line-in adapter for this to work or should any other brand theoretically do the trick. Or is there another problem here?

This whole thing is a joke, I honestly don’t understand how this could happen.In order to launch an update like this, dozens of people need to go through this project, and it’s just impossible that they “missed” all these things. It’s screaming high level incompetence, it’s screaming higher-ups that don’t listen to feedback, it sounds like a company that does not even understand their customers.But even when I say, “it sounds like a company that does not even understand their customers” it makes no sense, because I’m very sure that 90% of Sonos staff go home and listen to these speakers too, so why would they make their own speakers worse?These speakers are very much a home appliance, and it’s utterly unacceptable to take features away from users.I demand Sonos to revert to the previous version of the app, and in the meantime maybe launch a beta for this new redesign.

Hi guys! I have two questions:Got the new Sonos app version 80 yesterday. Today i updated my sonos products. As i understand it the software for the sonos speakers should also be 80, but in my case all my products are version 78.1-5202. Is this normal? If i click on system update the app says there are no updates available. Where can i see status about Sonosnet in the new app? The old one said WM:0 (i believe) but this has been removed from system information.

I have a client who has in-wall subs that are connected to an amp in the rack. When using an Arc or Beam for front stage, it would sure be nice to be able to use the sub output from a Sonos Amp functioning as the rear surround amp. I find it hard to believe this isn’t possible to fix via a firmware update. At the very least, there should be a way to use a Port as a dedicated sub pre-amp. Also, it would be nice to be able to use a Sonos Amp to run front height or width Atmos speakers in addition to an Arc. Again, this seems to be something these devices are already physically/technologically capable of, but just need to be updated. 

Since I updated the SONOS app to the new version I started having the following problems with my system (consisting of two SONOS FIVE, two SONOS ONE, a SUB, a PLAYBASE, a PORT and a SONOS ONE SL):- Any attempt to play music goes through automatic room selection. Always the same!. The only option is to turn on the music in this room and then "move" it to the desired room.- The volume control has a delay of several seconds. Very annoying - All but one of the speakers (hardwired) are on SONOS NET but in the system settings they appear to be unconnected to wireless.I guess I will adapt to the new interface although it’s less intuitive than the old one.Has anybody in this community encountered the same issues?Can one downgrade to the previous version?

Sonos app forced an update this evening. WHY?After updating to the new app last week which is a bleeping disaster. Created a workaround using my computer (I DO NOT STREAM MY MUSIC IS ON A LOCAL LIBRARY), my iphone and ipad.This evening the app forced another update NOW everything is MUCKED UP. The sonos (windows) app does allow me to set up the library. GUYS are you outsourcing your app development to the neighborhood coding schools for kids. FIX THE ISSUE. I have over $3k+ invested in Sonos products as of last week they are worth less than 6 used bricks!!!! Can I get my hard earned money back?

No Native SONOS app for macOS and Windows any more. This is unacceptable. Web app is slow and laggy!

Where do I get the old IOS version of the controller? The current version has way too many features and functions that are still broken. I would rather use the old version until the new app is out of development. 

Morning all. Like the look of the new app and good to see developments.But I see two issues upon first usage, which would be good to get some help with please:Significant delay on opening the app on Android 13 on Sony Xperia 1 III. The page opens and says it’s looking for your system (which is all there) but it takes a good 30 seconds to find it. WIFI is very strong multiple wifi6 sat’s and all up to date. Web Version …. opens and looks good but then says ‘internal error’. Laptop is Win11, fully up to date, brand new and very vanilla high end Dell unit with few apps loaded and all, again, very vanilla run of the mill things … nothing fancy. Screenshot below …. can post one of the Android error as well.Appreciate any help. It’s a new thing and I guess updates are already in the mix to iron out issues. Many thanks 

Lately I can’t get customer service on the phone I’ve called three separate day and have waited from 45 minutes to a nearly an hour and 30 minutes and they still doesn’t answer. I’ve used my Pandora Plus with no advertising account on my Sonos for years but lately it’s playing ads and it’s not Pandora 

I wanted to upgrade to arc from playbar taking advantage of the 30% discount and being able to sell playbar for £200.... Expensive hobby but WOW atmos is immense.Luckily was able to use my sub and 2 play 1s after a bit of faffing updating them, but play 5 was gen1, as was my zone player which linked my rega turntable. Sold both already! Also upgraded to the port (managed to bag a new one/unused off ebay for £200) and bought an ikea bookshelf speaker - really is a decent bit of kit for not a lot of money - £115 posted.I'd recommend an upgrade to arc and replacing other speakers with ikea.However the system did drop once already. Hoping that doesn't happen frequently. Restarted phone and it resolved itself. 

Hi,I have had Sonos for many year, using  2 zone players to drive some hi-fi bookshelf speakers. This has worked well but we are now renovating and looking at the ERA 300 mounted on high on the wall to free up some space.These will be for music only not TV. I’m not interested in having built in speakers. Most of the listening will be in the sitting and dining area, I’m wanting to fill the space with music. Not intending on critical listening so thought ERA 300 will be better than Play 5sThe plan is to put an ERA 300 at points 1 and 2 on the diagram below. I have a few questions:I presuming that ERA300 would be powerful enough for this space? Number 2 will be near the ceiling so I will install the ERA 300 upside down, I presume that number 1 should also be placed upside down to match even though the ceiling is higher on that side? (see second pic for ceiling difference) As the speakers are so far apart (5m) I’m presuming they should be set up as separate zones rather than a left and rig

Hi all,this is a somewhat advanced setup I suspect. For using Sonos with a local music provider exposing the subsonic protocol, the Open Source project bonob provides an integration with Sonos (https://github.com/simojenki/bonob).Note the word “local” - this is happening on the local network entirely and works great with one minor exception.The “old” search is fine. However, https://docs.sonos.com/docs/add-search#all-search-category requires the media provider/content service to be exposed to the Internet (so that it is reachable from Sonos’s cloud). For a local service, that’s obviously a non-starter.(I’m a bit confused why a search has to be routed through Sonos’s servers in the first place (the client obviously already has access to the content providers, otherwise it couldn’t play the media?) and would be curious about the rationale; why does Sonos need to see all my searches? I have data privacy questions. But let’s not go there for now :) )More importantly, I wonder if the “old”

Existe-t-il une alternative libre, fiable et ergonomique à l'application SONOS sur IOS et MACOS?Is there a free, reliable and ergonomic alternative to the SONOS application on IOS and MACOS?

Es compatible Sonos  one  sl con una barra de sonido que no sea Sonos ? Y si no es así con cual barra de sonido sería compatible?Se podria sacar el sonido de la TV por el Sonos one  sl, y como se haría?

I'm looking to set up my home with Sonos. The living/dining space is about 450sqft. I'm thinking about starting with an Immersive Beam Set (Beam, Sub Mini, 2x 100s). I have a record player in this space that I use regularly, and an old Play:5 as the speaker. I was thinking about a Play:5 to Five upgrade, but I'm worried the Five would be overkill in a <500sqft space where there's also a Beam and Sub. Could the immersive set get me sound as rich as the Five in this space?My office is 150sqft and serviced by Vanatoo T0 desk speakers that I'd like to integrate. They are connected to the PC via USB. I need to make sure that I can go between sound from the PC to the speakers with no lag (for audio/video editing) while also being able to go through Sonos for whole home audio when needed. I'm a little confused on the Port's functionality but I'm wondering if it could be a solution here. If not, how else could I selectively integrate PC audio to the Sonos system?TIA

Where or when will the S2 app for iPhone/iPad be made available for download again?    I thought I had dodged a bullet when my iPad didn’t update to the current mess of a version, but somehow it updated the darned app after I set my iPad to not automatically update, so I now have 10 useless speakers in my house.   I really don’t give a darn about headphones, either, so I’d like to at least have the S2 app available for download - there’s no reason to not have it available in the Apple AppStore.   I don’t appreciate Sonos deliberately bricking my speakers just to sell headphones, and I’m sure I’m not alone. Please put the previous S2 app back up in the AppStore.   Pretty please, with sugar on top.  Put the f’in app back up.If there will be no access the functional Sonos app, does anyone know of a 3rd party app for iOS that might work until the old app is fixed?