Spaces & Setups

I have a Sonos system in which all components are on the one network. There are twelve Sonos units (Beam, Connect:Amps and Ones), and two of the Connect:Amps are legacy gen 1s.    I would like to make one floor of my house S1 including the old gen 1 Connect:Amps, and one floor S2 with the remaining units.   Can I have two Sonos systems - one S1 and one S2 - all on the same network? If so, are there any specific concerns, or ways that I need to set this up to make it work well?   Thank you Cal

I have been unable to get Sony Bravia Sync to recognize Sonos Beam.  I have tried the HDMI cable that came with the Beam as well as an HDMI cable I used for another sound bar, without success.   The Beam will play music from my Sonos app and from Apple Air play.  Help, please!

Hello,I just recieved my Sonos ARC and tried to connect via HDMI in the eARC port.  My TV wouldn’t recognize the Sonos ARC was connected - just that an “unknown device” was connected, and my Sonos App would not recognize that it was connected either.  I tried this multiple times, plugging and unplugging both the soundbar and the TV HDMI port connection. No change. When I clicked on settings, it allowed me the opportunity to switch from television audio to a receiver, but once I selected receiver - the choice disappeared altogether and all I had to choose from was tv speaker, wireless bluetooth speaker, or optical cable… it was very odd… and now, I can’t get that “receiver” option back.  Where did it go??  I’ve tried going into expert settings and toggling the eARC mode to Auto vs. off.  Nothing changed with that either.After much time and frustration, I connected it via the optical cable dongle attachment and it recognized the soundbar… but now I don’t think I’ll get the quality sound

I just upgraded from Beam to Arc and am incredibly happy overall. The wider sound stage alone makes it a worthwhile investment. I’ve got a 65” TV and the stereo separation of the Beam just wasn’t wide enough to support the screen size. Question: Currently, my TV uses HDMI ARC (no eARC) and will support the Dolby Digital Plus format. That said, I’m not sure if I’m getting the DD+ version of Atmos or not. Checking About My System section and it usually reads Dolby Digital Plus 5.1 for Atmos movies. Knowing this, is Dolby Digital Plus 5.1 the lossy version of Atmos? The Sonos app doesn’t display the Atmos logo when watching Atmos content, so I’m not sure exactly what audio format I’m getting. Current setup:TCL Series 4 65” TV (2018) With HDMI ARCSonos ARC2 play:1 surroundsSub Gen 2Apple TV 4K

Hi, I have a Gen 2 Apple TV connected to the Sonos Beam for sound (via AirPlay), and a projector via HDMI for video. All is well.  However, I want to be able to mirror my MacBook screen to the projector and play audio from the Beam. I can AirPlay from my Mac to the AppleTV then the projector no problem, but doing this sends the audio from AppleTV through the HDMI to the projector instead of the Beam. Any clever ways to split the video and audio from my MacBook mirroring between ATV and Beam? Or is there a device I can buy to force the Apple TV audio to go the Beam instead of HDMI? Thanks! 

Hello, Considering upgrading my Connect:Amp to the new Amp with AirPlay2.  Just wondering if this combo would be ok.    The new amp seems to have more power per channel than the Connect Amp.      Thanks

Hi there,I own a Sonos Amp.Great amp, love it.But...... it gets rather hot.Its surface temperature is sometimes around 110°F.Is this acceptable?The Amp is placed in a cabinet 20x20 inches with open back and front and has 2.5 inches of 'headroom'. It drives  a set of B&W 606's.

Hello,   Apologies if this is answered somewhere already, but I haven’t been able to find an answer to this specific question neither here nor on Reddit.   I’m a long time Sonos user, and good enough when it comes to tech and gadgets, but by no means am I a professional.  I’ve recently purchased the Arc for my living room (upgraded from the Beam) and have the full Sonos 5.1 setup for it.  My TV is from late 2017 (Vizio P65-E1) and from what I read, it will pass through Dolby Digital and DTS Surround.  I watch content on an Apple TV 4K and plays games on an Xbox One S and PS4 Pro.  With every device, I am getting great sounding 5.1 surround sound.  Now, I have been trying to see if I can get Atmos working on the Arc.   It seems, from what I’ve read, this isn’t quite possible on my current setup.  I would need to plug my Apple TV directly into the Arc and then plug that into the TV.  That isn’t possible with only HDMI port on the Arc, so my question is this: Would I be able to get

Dumb question but can I use my Sonos One alone, away from my soundbar base unit? Going to be staying away from home in a cottage with wifi.

Hi there im planning on buying a new Tv i was looking on rtings.com and the TCL 6 SERIES 2019 R625 come up as a good option but as soon as i was about to buy the set i realize i didnt know if it was fully compatible with my sonos beam im also planning on buying a sub + 2 five in the next year and i want to know if they can work all together via HDMI ARC if anyone has a similar setup with the TCL 6 SERIES i would really apreciete the feedback.

I’m using a Sonos Arc in a projector setup, with: Sony UBP-X700 as source 1 Roku Streaming Stick+ as source 2 an AV Access matrix in the middle, which passes video over HDMI to the projector and audio over S/PDIF to the Arc’s HDMI adapter.  Everything works great with the Roku —the Sonos iOS app reports that the Arc’s audio input is 5.1.    Unfortunately, when using the Sony Player — to play either its own Netflix App, or a 4K Blu-ray — no matter how I configure the audio settings, the Arc only seems to receive stereo.  The Sony player is configured to send surround, and according to the onscreen info, it’s outputting 5.1 or 7.1 (depending on the disc or streaming content).   I’m hoping that the HDFury Arcana I preordered will fix this, but I’d love to get this fixed sooner than that. I’d really appreciate any advice!    

HiI would like to add the Sub gen 3 to my ARC, I hear people say it takes the weight of bass off the ARC, but does it in technical terms, I mean with the sub added, would the ARC not output as much bass? Also I’m thinking about hiding away the sub, and to do this I would need to lay it on its side, anyone else got the sub on its side, any difference from upright, better, worse? Thanks

I have been going through my many Sonos devices trying to upgrade the ones that need it.    When I am on the Sonos site looking at my devices it lists several that I threw away years ago. A bridge, a ZP90, the original remote control.    Is there any way to delete these devices?   In searching for this question on this forum, all I see is that if the device is given to somebody else, it will be removed from my account when they activate it on their account.  But in this case, I threw the things away. So there is no new account.    And yes, I know having the old devices listed does not hurt much; but it hurts my need for organization!

Hi I have a playbase in my living room connected to my TV via the arc hdmi. I also have a set of wired surround sound speakers fixed to the walls. I would like to use these in my setup in the most efficient way possible.  I don't want to replace the playbase, or have to buy a new amp to add and just use for surround sound. But i would look at buying a new single unit that could do both the tv and surround sound.   So I guess my question is, what is the best way I could use these speakers? I've looked into optical audio splitters to send the tv output to move the speakers and the playbase but that didn't seem to work. I then tried and old zp 120 and added that as a surround system, but it wasn't great as it had to be setup as another room that you then have to group to play the same audio.  Does anyone have any suggestions or things i could try? Cheers   

I have a Dolby atmos compatible STereo and 4 in ceiling speakers.  options are get an arc and hook two sonos speakers in the rear (ignore or fill in the ceiling speakers and throw the stereo out) What would you do? 

Hello,I have an old Sonos Connect:Amp wired to my speakers at home. And now I'm thinking of purchasing the new Sonos Port to connect it to my Vinyl player.Question: Can the Sonos Port stream music to the old Sonos Connect:Amp and play it through my analog speakers?Thanks! 

I have just replaced a Playbar with Arc. The Playbar was connected via the optical cable, and the new Arc is via ARC from TV. Previously the sound would come from instantly from Playbar as soon as picture appeared on TV. When I turn the TV on, there seems to be a 5 second delay after the picture first appears before green light flashes on the Arc and sound is heard from Arc, ie there is no sound for 5 seconds after TV Picture is visible when turning TV on. I was wondering if this is normal for ARC connected devices vs Optical? Is there any adjustments on the Arc that can be done to improve the 5 second delay? 

How do you get the wall mounts for the Sonos OneSL speakers to swivel?

I have three iOS devices that I use (or used to use) the Sonos app on.An old iPad running 10.3.4 (highest it’ll go to)An iPhone 6s running 12.4.7and an iPhone 5 running 10.3.4 (highest it’ll go to)All were quite happily working the speakers, the iPad was running a beta version and although it said the iOS was no longer supported and I should upgrade, it worked fine.I made the mistake of upgrading to Sonos S2 on the iPhone, assumed it was just a new version as before but it’s rendered the iPad and iPhone 5 unusable.  Downloaded the latest version the older devices supported but they now say they’re incompatible and I need to put a later iOS on there (which of course I can’t do).I saw something about downgrading to Sonos S1 but after installing S1 on the iPhone 5 (last compatible version) it says it can’t be used and exits.What are the options?Am I stuck with only being able to control it with the iPhone 6s until Sonos decides I can’t use that either?Buying new iDevices just to control S

I have a Sonos Amp, and a Definitive Tech Sub Pro 800 that has both the mono RCA LFE option (What is connected now) and also has the option to connect via high level input. Real Subwoofers have this too. Can this work with the Sonos Amp? I searched but did not find an answer. So basically I’d connect my Def Tech sub to the left and right speaker channels of the amp, and then I would connect my 2 front speakers to the back of the sub. Will that work or do I have to keep using the LFE? It’s for music, so I figured using the High Level input may sound better as the sub would get the same signal as the speakers, right? Or am I mistaken? Thanks!

Since upgrading to S1 controller I have had a ton of playback issues.  Songs skip at random spots.  More skipping than playing in entirety.  My system was working perfectly well before the upgrade, now it is almost unbearable.  Anyone have this happen?  Anyone have a solution?  

So I setup my Sonus Faber Sonetto 1 with my newly acquired AMP.  It sounds clear, but I have to agree with the many posts in this forum that complain about brightness and listening fatigue. The Loudness button seems to be at odds with the ‘HI-FI’ pretenses of the amp, is it really a good idea to be turning on loudness by default??  But even more glaring are the boosted highs! As soon as I googled “sonos amp bright” i found a number of threads and articles that mention this. Although there is some debate about this, it seems that the amp being bright is a common observation, including for me. After a bit of tweaking, I found that most reasonable response is achieved with loudness off and treble down to -2/-3 - in line with many other commenters. But I am now concerned about how my tweaks have affected the response curve! Because Sonos doesn't actually show me this vital information. What is the rolloff on the treble adjustment curve??? Sonos is about to release their S2 updates, are the

I’d like to use a Sonos Port for surround speakers. Can anybody tell me if this is possible? Thanks!

For some reason Desktop app (both the S1 and S2 version [MacOS]) cannot find my Sonos System. When I go through the ‘Connect to existing system’ flow I get a confirmation dialogue saying ‘This Sonos app is now connected to your Sonos system’, but when hitting the Done button, I’m right back at the ‘Sorry, we can’t connect to Sonos...’   NB: On the mobile app everything works just fine. Does anyone know the solution to this?

Can the soundbar be plugged into the TV and still work with the hue lights via the Sync Box?  If not can the soundbar even be plugged into the Sync Box?