Spaces & Setups

I know you guys are working on an Amazon Echo voice based interface so I figured I would add a suggestion. The new Echo Show is impressive and adds screen functionality that could give users a visual into their Sonos whole home system that would surpass the latest Apple offering. I strongly suggest that your development team look into an Echo Show based controller also. The new Amazon device like Sonos is a game changer. Keep up the great work!

Have turned two separate rooms into one. How do I remove two play one’s which were in one room and add them to a playbar and two other play one’s in the now one room?

When using the SONOS app on a Chromebook, it will start playing a song successfully. But when the next song begins, the new song never appears in the GUI. It still shows the old song. It also eventually stops responding to stop requests. It seems to lose communication with the speakers until I forcibly stop the app and restart it.

Not only is it less intuitive and a HORRIBLE white (see other threads but really, what were they thinking?), but the advanced settings appear to have been removed from the new app. This means I can no longer connect my Android tablet to Sonosnet - unless someone can point me in the right direction?

I've been contemplating Sonos for quite a while, but having built my house with mostly in-walls and ceiling, I had a hard time justifying. Now with the Alexa integration, I'm taking another look. My whole house system could easily be retrofitted with 6 or so Sonos Connect devices, but before getting there, I'd like to try it out. So I figured my family room TV could use an update, currently using an old 2.1 setup with no integration into my whole house system. So my thought was to get a Playbase, which I would use equally for TV and Music. But I was a little worried about the bass so I thought the Play:5 might be a good option, especially when on sale for $399. Regardless of the 70ms delay when using the P5, thoughts? I don't mind spending 300 more for the Playbase if the bass is on par with the P5. Not sure the optical connection to get dolby digital is all that important either as I never plan to add 5.1, I have a 7.4.2 home theater already. Basically, talk me into the Playb

Hi, I've got two Play 1s paired. I have just purchased a Playbar and tried to add the two existing Play 1s as surround speakers for the Playbar however this process only seems to work if the Play 1s are not already part of the system. How I can remove the Play 1s altogether so I can then add add them as surrounds for the Playbar? Any help would be much appreciated - thank you.

I was told that Sonos were going to have Chromecast Builtin like many other TV and Audio manufacturers have already done. So I kitted my home out with Google Home and most of the devices that are compatible it. I have had Sonos devices in my home since they first came to the UK. I've been eagerly waiting for Sonos to announce that Chromecast has now been installed in their speakers and other devices so that I can use Google Home with Sonos. When can I hope to see Chromecast Builtin rolled out from Sonos?

I just upgraded and I can’t find where to click when a song is playing and you want to save it in your favorites section...and by the way, where did the favorites section for songs go (I only see playlists and stations in the My Sonos section)?

I have a Play 1 in the bedroom, so was pleased to see the White Indicator Light On/Off option that allows me to remove a distracting LED light from a dark bedroom environment. However, I've noticed that when the speaker is muted, a distracting green light comes on instead which kind of defeats the object of the Indictaor Light toggle option. Either you want this LED on, or you want it off, regardless of it's intended indication or colour. Am I missing something here?

I have a PlayBar, PlaySub and 2 Play:1’s. The ease of use and ease of setup is amazing. But I bought into this system with intentions on also using the Play:1’s on the back porch as a stereo pair. This COULD be simple but so far I’ve had to: 1. Remove Surround (Play:1’s) 2. Go through the software to then create new room 3. Re initialize the speakers 4. Setup new room 4. Create stereo pair 5. Remove sub (if I’m in the mood) then add to stereo pair 6. Blah blah I’m prob forgetting lots of pain in the rest steps. It ain’t simple! Then once I’ve got it set up in on the porch I’d have to go through all sorts of t stuff to set it up all over again and then do the silly walk around the room waving phone and freak my daughter out. For God sakes why can’t I pull the 2 Play 1’s to the porch and listen stereo and then reattach to 5.1. This is stupid and it pisses me off. Am I missing something or is this exactly what Sonos wants: for me to be frustrated and buy an extra pair of P

Hi It would be a great idea to create some new, more modern, skins for the sonos controller for Windows.  Perhaps make it user-skinnable. There's alot of great 'artists' out there who can create some great skins.  The standard skin is just not that great.. buttons too small, the dark colour is just depressing and makes it feel so heavy..  The interface is actually one of the things that is interfering with my sonos experience. It may sound a bit smallish but the interface is the gateway into the sonos experience and if that is a turnoff then the whole experience will suffer.

Shockingly bad design and not good for my NAS drive that the app always starts on the My Sonos page and so tries to load the artwork for my library playlists. I would like to revert back to the previous version please but don't know how.

Morning all, my system is getting pretty big now, mainly CA's or ZP120's, a few Play's, subs and a single ZP90. They all (with the exception of gym which uses B&W 805's) use B&W in-ceiling speakers .....CCM616's, CCM663's, CCM 664's etc. And they work well.....the 663's very well. But they are expensive and to progress further, I think I need to be looking at good alternatives and was interested in what that might be. If anyone has any suggestions, products etc that would give the those various B&W's a run for their money then very interested to hear about.....especially if cheaper. Many thanks

Hi, I have just bought a pair of Play 1 and I am very happy with the Sonos system, the stereo feeling ... but I feel they are too small and/or don't deliver enough bass for my 540 ft² room. I can off course add a sub but I find it too expensive (and I have read that the Sub was a bit too "strong" with the Play 1). So I was wondering if I had not better return my 2 Play 1 (I still can do it for a couple of months) and replace them with a pair of Play 5. So to sum up : in a 540 ft² room and for stereo listening, what's better : a pair of Play 1 + sub or a pair of Play 5 alone ? Thanks for your help !

Is it possible to use ur sonos play1 speakers as computer speakers?

HI when we can enjoy DTS/DOLBY ATOMS and youtube service on our SONOS systems? Thanks

I've owned Sonos products for almost a year now and they are great. However, I still find myself wanting an in-wall keypad mounted solution like what I used to have. If we're having dinner, I don't have a smartphone or tablet nearby. It was easier with the old sytem of going to over to the wall, pressing a few buttons to get music in a room. Does Sonos have any plans or are there any 3rd party solutions for this?

I bought the Sonos 5 to stream music period!. If I wanted a snooping, listening always on "assistant" I would have bought the Google Home or the Amazon Alexa. If I am forced to add this capability to my Sonos 5 with a mandatory "upgrade" I would rather brick the device and simply use it as a Powered Speaker...

Given the recent news from Sonos covering airplay support, will this include the Sonos amp?

Not sure if this is the right place for this, but it appears that Amazon is incorporating the Alexa (Echo) voice control inside of the Amazon app on iOS. https://9to5mac.com/2017/03/16/amazon-iphone-ipad-alexa-amazon-app/ This should make things interesting when Sonos' integration is completed. Yet one more way to access your music, without needing to be in the same room as your Echo device.

In July this year I bought 11 speaker Sonos. I spent more than $ 4,500 to buy. The first two months I was glad that I bought Sonos. Butt then there was a bitter reckoning. Sonos blocked the ability to add new music services to the system, the same way Sonos blocked the ability to add new speakers to the system. There was it because at me on phone Ios 8.4 and on the computer Mac Os 10.9.5 That is, yesterday everything worked but today Sonos decided to turn everything off. I wrote a letter to the support team, and received a response: "....Technology is always advancing and growing and softwares become outdated....you do need to update the OS on both the iPhone and MacBook..." So here, someone in the company of Sonos decided to make me keep up with the technological progress. I want this, or I do not want, in Sonos nobody cares about my desires. Just Sonos will force you buy new phone, computer or another device. And if you do not want to "keep pace with technological progress", thr

I would personally love to see SONOS make a speaker in which is made to take with you, lets say outside or some place with no wifi or electricity. I would kill to get my hands on one of those.

Recently set up Playbase & Play 1's for home theatre setup... What a mine field!! Should've done some research prior to purchase, but highly likely that if I'd known all the challenges before hand I would've still gone down the SONOS path to compliment existing Play 5, & Play 1 pair in other rooms in the house. So the main challenge was of course no 5.1 from DTS Bluray discs (my player does not transcode), or Amazon prime via Fire Stick (no optical out & TV does not pass through 5.1). Luckily the old PS3 was still hanging around unused for years... Fired up, setup audio out to transcode to 5.1 (via optical), downloaded Amazon Prime app and all appears to be good... Even automatically picked up my NAS drive which was an unexpected bonus. Need optical switch to connect Virgin Tivo V6 box (also where I stream Netflix), PS3 & TV to avoid the manual switching of cables... Bought this HDMI switch initially, but it downgraded everything to stereo via optical out so best to avoid (a

Howdy fellow Sonos enthusiasts! I live in Dallas,Texas and I’m having trouble finding a place to take my series 1 Play 5 to get looked at.. I purchased it from Target about 2-3 years ago.. love it, but one day it just stopped working.. 😞 I was wondering if anyone knew of an electronic store or company that services Sonos speakers or could offer a suggestion that could point me in the right direction? Thanks folks!

I have been talking to SONOS support who have been very helpful, but couldn't resolve my problem......I want better sound from my smaller LED TV's <36"............and they eventually suggested that I get as many followers for this idea as possible, which would enhance the possibility of it becoming a reality. So, please, please, all you supporters of a smaller/mini Playbar, please like and follow this conversation to continue to pile on the pressure on SONOS to take this request seriously. Thanks :) This was my question to SONOS support:------ "Thank-you for spending the time to respond to my query, I appreciate your efforts in trying to find an answer to my problem. However, it would seem that there really isn’t a SONOS solution for smaller TV’s, or to put it another way, a SONOS solution for all the TV’s in a home. What it needs is a mini wall mountable version of the Soundbar, one that doesn’t necessarily have to produce full surround sound, but one that could provide better sou