Spaces & Setups

I just purchased the Sonos playbar along with a Samsung UHD TV Series 7. It has an RF remote RMCTPJ1AP1. I cant get it to pair with the playbar. It doesn't recognize it when I press the volume buttton during set up. But for some reason it recognizes the Channel up button which won't pair it correctly. please advise

Been using an Optical switching box for my Samsung 2015 TV (model TV UE55JU6400) as it didn't pass HDMI dolby through the optical out into the PLAYBAR. I have a TIVO box as my input to the TV and also use Netflix etc on the TV. So I had one optical output from TIVO into the Playbar and another direct from the TV using the optical switch to select the correct optical input. Been working fine, but obviously if I leave the switch in the position where the sound is output from the TV it's STEREO only (as verified by About my Sonos). But now in the past few days something has changed - the TV now passes Dolby Digital through the HDMI into the TV's optical output so I don't need the switch any more. How could this have happened ? The TV is set to auto-update - could a new firmware cause this fix? Its great news - one less remote to fiddle with! kantblue

Hi, I know the new push is to double down on streaming services and voice control. I would love to have the ability to remember the last listen to spot. I listen to a lot of podcast on our system and it is always a pain to have to remember where I left off. If I go from the office to the garage I have to start the service again and manual locate the last spot I listened to. I don't think there is an easy way to hand off services from different locations, kinda like follow me. If I'm listening in the shower and then I go downstairs I'd like to be able to click transfer to downstairs. I can do a work around and add downstairs to the current grouping and then when I get downstairs delete the upstairs bath from the current grouping. Kinda lame though. Also why not work with the likes of Rogue Amoeba and get their Airfoil to work with Sonos. I would love to have the ability to direct anything I'm listening to on my Mac to the Sonos system and be able to select zones. Currently I listen t

Hi All I am new to Sonos, and I was wondering if any of you could help me. I am considering buying some speakers for my kitchen, and was wondering what the better option would be. I was thinking either 2 Play 1's or 2 Play 3's above the kitchen cabinets (I'm leaning towards the latter). Any and all suggestions would be a great help.

It's bad enough the Playbar already doesn't decode the ubiquitous DTS sound, and now the news of Samsung producing a Dolby Atmos soundbar is gaining a lot of attention. I feel a next generation Playbar may be in order very soon if Sonos wants to stay on top of the game.

I'm not even sure what I'm trying to do is possible. Since I'm asking the question, I obviously haven't been able to make it work. I want to play my turntable connected to my stereo. I have connected an Airport Express to the receiver. I have set the airport up as an extended network. I want my Sonos to recognize that network and play wirelessly. Is this possible?

I just upgraded to IPhone 8+ from an iPhone 6s+ and Sonos will not play from the app on my new phone; rather, it says I lust play from the 6s+ instead. I cannot find a way to disassociate from the old phone and enable the new phone. Help! Very frustrating.

Hi. I upgraded to Sierra 10.12.6 beta and I can no longer launch my desktop controller. Everything works fine on my iPad Mini and iPhone 6, even on my MacBook Pro which is still on El Capitan. The other thin that changed is that I installed a player connected to a Connect:Amp that powers my Surround speakers. I cannot send any diagnostics from the app since I can't access the menu. I have a bridge connected to my router, the PlayBar is wired to the Connect:Amp via Cat5 cable, my Play:3 is wireless, my Connect is wireless and my Play:5 is wired via a Cat5 to the router. Can you tell me what to do ?

Trueplay is now available for the world to try and we’d love to hear what you think about the tuning. Have you noticed a change in your home? What are your impressions? Personally, I first set up Trueplay in the worst possible situation I had at home, an original PLAY:5 sitting half behind a hollowed out speaker tower speaker which was used as a table for a record player (it’s a long story). The room has stone floors, high ceilings, and a few couches. The difference was immense. After my dance around the room the PLAY:5 sounded like a completely different speaker. The highs were much clearer, and the lows resonated better throughout the room. Friends in the house couldn’t believe the difference either. The next room I tested was much better off. The PLAY:3 in there was in a better place already, sitting toward the corner of the room, on top of a table. Wood floors, much smaller room, lower ceilings. There was still a noticeable change, as Trueplay really does help out the PLAY

Hi Is it possible to control individual speaker in a 5.1 setup? I feel my rear is a little weak (play 1) and want to bump the volume a little

I have a Garrard record player working well with a Connect Amp and now wondered whether I could also use an existing Sony Compact Disc digital audio player with the Connect Amp. Line Out has an output level of 2V, 50 kilohms, Load impedance of more than 10 kilohms. Obviously don't want to risk damaging the Connect Amp.

My local west elm is running a buy one get one 50% off. Doesn’t seem to be on the website. Looks like a great deal!

Hi! I recently purchased a 2nd gen Play 5 for an open-concept living room/dining room/kitchen, about 25'X40'. I then decided the pull the trigger on getting a 2nd Play 5 and also 2 Play Ones, with a plan of having these in the four corners of the space (they haven't arrived yet). I'm curious to get people's take on this set up vs ditching the 5s and instead having 4 ones/1s + a sub. I listened to the ones/1s and 5s side-by-side before purchasing and really liked the sound of the 5s more, the depth was great, the ones/1s sounded kind of incomplete to me. I mostly listen to music at < 1/2 volume and while I care about some bass, I prioritize clean, room-filling music over loud. Curious to hear people's take on what they'd do!

Living in the Midwest in the sticks... We are always having severe weather. It would be great if Sonos could offer the feature to turn on or turn off weather alerts of certain types and for specific counties. While we have a weather radio - it is only in one room. Having Sonos products in every room would certainly grab attention much quicker...

Under what circumstances would someone buy one over the other? I have a friend who wants to add a turntable and currently only has four Play 1's he need to fill a large space and plans on adding more 1's. Is a Connect Amp needed when using Sonos speakers or more for adding non Sonos speakers?

As a Developer wanting to market a property that has been cabled for Sonos and includes In-ceiling speakers, I want to show off the Sonos music system to potential purchases but will not be investing in a Broadband contract as that will be left to the eventual purchaser. I wish to connect 2 pairs of speakers to 1 Connect AMP and play music from my phone. I tried installing a router for this purpose but the set up on Sonos no-longer allows me to do this as it did in previous years. Can you advise please? Jo

I have a new play 5 2nd gen that is to replace a play 1. I've ran truetune and set both the play 1 and play 5 at flat EQ. They are sitting side by side. My issue is with anything below, say 45% volume, the sound out of the play5 is less desirable to me than the play 1. Specifically the vocals. Anything below 25% I can barely hear vocals at all and the bass and high treble are over powering which mutes out the vocals. With loudness off, the vocals are even more removed. When I switch the the play1, the voice is much more forward facing and pronounced making it easy to hear and listen to at low volume. It seems like a far more natural sound while the play5 seems more 'digital' or unnaturally amplified. It's hard to explain. Has anyone else experienced this? I'm quite surprised to walk away more impressed with the play1 at low volume than the play5. Everything I had read and based on the impressive set up, I had expected the play5 to outperform at all levels. Any sugguestions

I don't own a CR100 controller, so I don't see why anyone else should get to use one, or even want one in the first place. I am struggling with the reasons to actually kill the CR100 off so could you please help me by answering the following question: 'Despite not owning a CR100 my life will be so much better when the CR100 is dead for the following reasons......' I do have one, 'because SONOS told me it was a good idea.' I ask politely that posters stay on topic and provide valid reasons relating to life improvements they will receive when the nasty CR100 is gone. Regards Dave

After literally years of wanting - I've finally pulled the trigger on a Sonos setup. I'm going BTTW here and just getting the entire thing in one go. I'm replacing a Bose CineMate 1SR with the wireless sub. My initiative was because the sub constantly cuts out. I've moved the sub/router etc. For a $1000 system it's just not acceptable and I dealt with it for too long. Maybe I'll give it to my dad. I went with a play bar, sub and two Play One's as well as an HDMI splitter to get true 5.1 from my Samsung TV. I'm beyond excited to get some 5.1 and turn John Wick up realllllly loud. Now I just need to get grandma to take the baby for the night! Anyone have any tips? I'm a Smartthings user as well - any fun automations you use?

Would like to see Sonos come out with an outdoor speaker. It would be great to have music in my courtyard. I think everyone that has a Sonos system would like to see one

I recently purchased a Playbar, Sub & 2x Play 1's to create a 5.1 surround sound in my living room. Well Sonos BOOM !! It was easy to setup, installing each item 1 at a time starting with the Playbar, then the Sub & then each of the Play 1's. Following the instructions was a doddle & the sound is out of this world. I was a sonos fan before having bought a Connect Amp for 4 ceiling speakers in my kitchen along with a Play 3 which was in the living room & is now in the bedroom, now I'm a mega fan &#x1f603;

Allow users to customize the keyboard shortcuts because the default Sonos desktop shortcuts are uncommon and inconvenient

I have 2 play 3 speakers and wonder whether it will be worth getting a connect, amp or play5? I will most probably use them in seperate rooms as i have a home cinema system that i am looking to connect in the loop

Now... I get bored so I thought of something! I have a Sonos CONNECT to hand (was connected to the Samsung soundbar downstairs heh), Play 1 pair and SUB. And I also have Dolby Atmos for headphones purchased because, well, I use it for gaming with, you guessed it, headphones! Basically, it turns your generic stereo headphones - any stereo headphones - into surround sound... Virtual surround sound might I add. So I had a question in my head -- what if I position the pair of Play 1's directly to the left and right side of my head like headphones and use Dolby Atmos for headphones with a line-in source through the Connect? So I try it and it sounds so damn cool. It might not be to par as the cans right over your ears but it is also damn close! I could easily play games that support this technology in virtual surround like Overwatch that has 7.1 virtual Atmos built in. I was shocked to feel like I was hearing things behind me with the Atmos demo. Crazy stuff! Give it a try if

I would like to have a new update fix for iPhone X asap.