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pmsnow1
Contributor I
November 4, 2017

Got new iPhone and Sonos will not recognize

  • November 4, 2017
  • 5 replies
  • 736 views
I just upgraded to IPhone 8+ from an iPhone 6s+ and Sonos will not play from the app on my new phone; rather, it says I lust play from the 6s+ instead. I cannot find a way to disassociate from the old phone and enable the new phone. Help! Very frustrating.
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    5 replies

    John B
    November 4, 2017
    Try clearing any queues
    CBest18
    Lyricist I
    February 15, 2018
    I have the EXACT same issue. Just upgraded to an 8+ and it will only play from my 6+ which I no longer own.
    Airgetlam
    Airgetlam
    February 15, 2018
    What is it you're trying to play with the new iPhone? Amazon music? Apple Music? Pandora?

    I assume you've installed the controller app on the new phone.
    Bruce
    John B
    February 15, 2018
    I have the EXACT same issue. Just upgraded to an 8+ and it will only play from my 6+ which I no longer own.Have you tried the advice above to clear the queue?
    k9kids
    k9kids
    Trending Lyricist I
    February 16, 2018
    Just moved from an Android phone to an iPhone 8 Plus. No issues whatsoever. Same for adding an iPad and iPod Touch.
    A day without music is boring
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