Spaces & Setups

I'm looking to buy a power cable with a UK-head for a Sonos Connect that is coming from the USA. Yes, I could go to a store I guess but would like to purchase one online. Could anyone in the know advise what 'type' of connector goes into the Sonos Connect? It seems to be that rounded 2-hole type. What is the technical name for it, so that I might order the right item? Many thanks!

I recently purchased a bunch of Sonos speakers. For my living room I ended up using a configuration of 2 Play 5 gen 2. For the dining room I'm using 2 x One. When listening to the Play 5s, I'm getting the impression that the sound signature is sort of muffled. The speakers I used previously was a set of Genelec 8020. I find that the sound character of the Play 5s are much more colored. It helps a lot when I up the Treble, but I really prefer not meddling with EQ-settings. Listening to the Ones, I don't get the same impression of color in the sound. Have anyone else experienced something similar?

Hi everyone, Hi Sonos, I've recently purchased my first Sonos speaker, a Sonos One, and I'm very happy with it! The way I use it is very mobile: I bring it with me from a desk space in the living room to the bedroom and also to another room upstairs that I like to work in sometimes. With a laptop and wi-fi everywhere, I like to hang out wherever I feel best at the moment and I take my Sonos One with me. Now since I frequently switch between these 3 places with my speaker, it would be great to have easy access to loading whatever Trueplay Tuning profile was created in a given room instead of having to go through the procedure of creating a new one every time. I also noticed that they often come out slightly different and I keep finding myself wishing I could go back to the one I had yesterday, for example. Therefore I think it would be very nice to have the ability to store and reload different Trueplay Tunings. Thank you 🙂

I checked out the Sonos player today at best buy and have a question about inserting tracks. If I have a bunch of songs in the queue and suddenly feel like hearing a certain song can I insert that track to be played next without losing the queue ?

I have a server full of MP3 and WMA Lossless - and Sonos on the way. So I guess I'll be converting the WMA Lossless to FLAC. There are lots of utilities for converting, getting cover art, etc. Does anyone recommend one system that will rip, organize, get cover art and do other cleanup in a way that is completely compatible with Sonos? To date I only use Windows Media Player and it works well enough. J River Media Center, WinAmp... suggestions?

So when I listen to an on demand show on Apple Music via the Sonos I can't fast forward it. This is annoying because I may have listened to half of the show on my iPhone on the way home, and want to hear the rest on the Sonos. I'd have to play from the start. It can be done from within the Apple Music app on the phone, but I can't see how to do it on the Sonos.

As many of us are being thrown off of our CR100's, and forced onto an external third party device, please use this thread to say what device you will use or have tried, and advise what settings and configurations make it work. Please keep it on topic, use the "Save the CR100" thread to put the world to rights on the bricking of our functioning devices. Life must go on, The CR100 will die, lets try to help each other find our best solution. To start, I have just purchased a Lenovo Tab 7 Essential, 7" screen so similar overall size to the controller, ordered through Tesco Direct, very fast service available in 3 hours from ordering. Tesco added a discount so got it for £62, although They advertised it as the Tab 4 7" which is actually a different unit with slightly higher res and should retail at £99 rather than £69 anyway its fine at the right price. both run Android 7.0 So set it up with no security as I don't want a pin entry each time I pick it up. Installed Sono

Aside from playing Audio/music,what else can HomePod do? I found some information in https://devicebase.net/en/product/apple-homepod-speaker/99990090 . However,I want to get additional input about the product. Thank you in advance.

My Sonos Story;I have a wife and two young boys and no sound system of any kind in the house other than the TVs (big TV).  All in the course of one week each boy wanted a stereo system in their rooms and the wife wanted speakers out by the pool and a sound system in the house, I wanted a surround sound system for that big TV.  I live in Florida with no basement and no attic so running and hiding wires is a mess.  I also live in an Apple house, if Apple makes it I have a least three of them and what ever I get for a sound system must work with Apple.  So I was at looking a three different systems and a whole bunch of wire and money. So I began asking all my friends what they have and only one of them had a Sonos system.  After doing some more research I purchased two Play 3 speakers and a Bridge.  Right off the bat I had problems with the system dropping out.  I contacted Sonos and they told me to move the Bridge as it was having troub

Does anyone know when we can expect Sonos to integrate with google Home Assistant?

Hi.. Is there a way to get noticed when sonos has some refurbished units? (Im from denmark) Or is it just luck?

I bought my first Sonos (Play:3) in November 2017 and love it. I’m hooked on Sonos. I’m looking to expand the system with another 2 or 3 speakers and would appreciate recommendations and/or if my plan sounds like a good one. Prior to buying the Play:3, the last time I bought quality speakers was in 1995 when I bought my Cerwin-Vega DX-7s, which I’m still rocking today in my home office. Since then I’ve only acquired a smattering of lower quality bookshelf or computer speakers, and a fairly cheap 9-year-old Onkyo HT-S3200 5.1 system I use with my TV. Needless to say, I’m loving the sound of the Play:3 and have been deliberating how to expand the system. The Play:3 does a great job filling the main living area of my house, but I’d like to take the sound to the next level. Below is a floor plan of my main level living area, which shows current placement of my existing Play:3 (marked in pink): https://www.dropbox.com/s/sxxheat55sjzbl2/floorplan-sonos-2018.png?dl=0 I ma

My Sonos system has suddenly started to drop out....not happy......I’ve spent a lot of money, relying on Sonos. Disappointed

I am unable to edit current queue, including skip, pause, volume adjust. Diagnostic #1871781398.

I am currently in the process of building a new house. I own 4 Play:1's wanted to use them in 4 rooms throughout the house (Kitchen, Dining Room, Screened Porch, and Office). The builder is suggesting I purchase the On-Q /Legrand lyriQ™ Single Source 4 Zone Audio Distribution Hub and let them install Klipsch in-celing speakers (1650c) in those 4 rooms and use the Play:1's elsewhere. Is there a way to install or would anyone recommend installing Play:1's in the ceiling? Or should I consider the builder solution and purchase a Sonos Connect to plug into the distribution hub with in-celing speakrs? Thanks, -Matt

I've got three Sonos units and each one has a dedicated widget on my phone's homescreen. Tapping a widget used to open the Sonos app and take me straight to that room. This seems to no longer be the case? Tapping any widget now just opens the app at whichever room was last in focus. Is this a known bug, and is there a fix on the horizon?

Hi, I just updated my Sonos software and now my 2 CR100's no longer works! There was no warning of this. Can I roll back the update? This is completely unacceptable.

Just did the update, really. Last version worked perfectly. How do we go backwards with an update. Unresponsive and slow as hell.

Hello SONOS Community, After much deliberation on what to get for a new system I decided it could perhaps help if I cleared up some matters first on questions I couldn't find clear direct answers to for my usage scenario or via the retailer. I want to get a Playbase plus two Play:5 Gen 2s and set them up in a single system. The Playbase would go underneath my TV and I have room for the new Play:5s besides the TV. This is the only type of setup I am considering. And if I understand this correctly, this is perfectly possible. The fact that SONOS has the ability to connect 3 speakers this way is the very reason I'm considering a SONOS system to begin with. I actually have a huge budget to spend but despite that if a SONOS system could do the preferred things below while being the usual self-contained-self-powered units I don't think there'd be a clear alternative out there anyway on any budget. The only thing is, my source would primarily be my computer connected over Optical TOS

I have no sound coming from my play 1 surround speakers when thebtv is playing. Here is my diagnostic number 4067673.

I have been a happy user and ambasador for Sonos for 14 years. During 14 years I have had to restart the controller once or twice. Then Sonos choosed to discontinue development of their controller. My controller "died" 4 month ago, and I was forced to substitute it with tablets and phones. Now I have nothing but trouble; most of it probably related to my wifi which is my problem and not Sonos´ problem. I prefer to use my sparetime listening to music, not trouble shooting. I can no longer reccomend Sonos.At all.

I would like to buy a Sonos Soundbar, but my question is if can set up the positin of the bar in the back of the sofa and not in the front where is the tv. Can I do this? The sound quality will be good? Thanks

I would like to request that you guys add support for two more speakers in the "5.1" surround sound setup. As big as the PlayBase is, it's still effectively doing mono output. I would like to be able to spread the frontal stereo image wider with a couple of satellite Ones/Play:1s speakers becoming the left and right channels while the PlayBase becomes the center channel. Also, you should take this a step further and integrate 2 more satellites for a 7.1 system with two speakers on either side of the listener sweet spot. P.S. Please add DTS support.

I would like to request that you add the capability of saving sub level, EQ, and surround speaker settings together as presets in the 5.1 surround sound setup. I think 10 preset slots would be enough. That way I wouldn't have to keep adjusting these things when switching between different genres of music. P.S. Please add DTS support.

Just wanted to say how impressed I am with sonos after sales support. It is second to none. I split the shroud on my play 5 power cord where it plugs into the back of the speaker. I chatted with the online tech support, simply to ask where I could get one in Australia. My address was asked, and a replacement. Cable was sent, no questions asked and completely free of charge. So impressed. Love my sonos system!!