Spaces & Setups

My Setup:Plex Media Server + Nvidia Shield + TV(not eARC compatiable) + Arcana + Sonos ARC Previously this setup was playing my 4k Atmos TRUEHD content no issues. But recently it stopped playing it all together. Will only play content if I switch the audio stream to AC3.  I read this thread below and it seemed to be pointing to an issue with the latest 13.x Sonos firmware causing the issue. So I updated my Arcana firmware to .84 but it doesn't seemed to have fixed the issue? Am I missing anything in terms of Arcana settings to get this working?  

Soundbar was working fine before holiday. It was switched off at the mains with all our other electrical items. On return it’s stopped working.Power lead is fine, I have tested on another Sonos product.Any ideas ?

Hi all,Anyone knows whether this can be achieved ?I would like that my Philips Hue lights dance with the music that I am playing through the Sonos app.This works fine when I’m playing music through the Spotify app. However it does not work when I’m playing music through the Sonos app (although Sonos and Spotify accounts are synchronized).Thanks,Thomas

G'day Community. Hope all are well! My first Sonos community post, after setting up my Arc, One SLs (surrounds) and Gen 3 Sub, which all has been Trueplay tuned and sounds pretty mint, so am really pleased.  No niggles, really impressed by the quality of the sound for movies and music, and music's where my query's centred, specifically Deezer (Premium).My question,  which may have been asked a million times (apols) - How can I tell if the track I'm streaming is high definition audio - I did look within Support and the community, and found the below in Sonos support, but this does not seem to apply to either the Sonos S2 app or the Deezer app (Android) and the following options are nowhere to be found:"How can I tell if the track I'm streaming is high definition audio (FLAC)?Select Info & Options > Track Format. You’ll see the format here (FLAC or MP3)"Ok, so, I'm aware (thanks to the community) that I can verify HDMI input from my tv/xbox e.g. Atmos by checking Sonos App when pl

I hate Autoplay. A few weeks ago I had a clean install on my computer (Macbook) and then installed Spotify and connected to my Sonos system to listen to some nice music. As it turns out after a while, Autoplay is enabled in Spotify by default. No worries, I disabled it in the Spotify settings. In the very rare occasions when I listen to music on my Macbook (not through Sonos) it respects my choice just as I expect. However, in the meantime Sonos seems to have remembered that Autoplay is ON and since then everytime I listen to anything through Sonos started in Spotify, Autoplay is enabled and it starts to play random music after my playlist or album has ended. (Did I mention I hate autoplay?!) It’s all the same if I play music through Spotify using my iPhone. I looked everywhere in the Sonos app both on my Macbook and on my iPhone, but can’t seem to find any switch for that. Damn! Where do I click?

I can buy a Sonos Arc sub - Gen 1 for $400 Canadian versus a new sub Gen 3 for over $1000 Canadian after tax.From what I understand the Sub Gen 1 will work with the Sonos Arc and will work with Sonos app S2 system.   Obviously there have been changes but from what I have been able to learn, maybe the changes are not too significant.What would you do?

Is it just my network or has the once seamless compatibility and UX interface between Sonos and the Spotify app recently collapsed?I’m really not sure if its the Sonos app or the Spotify app that is at fault (or both) but a few months ago, I noticed that the “now playing” screen on the Spotify app started to resemble the Sonos app’s “now playing” screen. And that change seems to be the start of the problem.Now it seems I can’t pause tracks, skip ahead (important for podcasts) or even change tracks whilst inside the Spotify app. If I do, the track playing on Sonos continues and instead another track begins to play from my phone speaker. It seems the only way to effect the music coming from Sonos system once I’ve linked via Spotify connect is to switch into the Sonos app. Its really quite frustrating. I want to be able to control my Sonos speakers from my Spotify app because the Sonos app doesn’t have the search functionality of Spotify. I like to explore and find new music, and you cann

We have tried both wifi and ethernet connections, have changed all the HDMI cords. TV is a Samsung Q8DT and we also use an apple tv 4k as well as PS5. We mostly use the apple tv, but have experienced the  issue with apple tv and native samsung apps. I think its been happening ever since I got the Arc, I love the Atmos but this happens every time we watch Atmos content and really kills the movie.

Hi all - I have come home today and my Sonos S1 app will no longer connect to any devices or wifi. I am getting a screen like this:  I have bee running and old bridge with older Play:1s and a Beam. I have tried fixing it in the S1 app, and have also tried disconnecting the Bridge and connecting the Beam directly to an ethernet cable whilst using the newer app. Neither of these seem to work. As far as I’m aware I’ve granted all the permissions I need too in iOS. No changes to my router which is a BT Smart Hub (an original one). I’ve tried the workaround of turning off the 5hz on this with no joy. Does anyone have any suggestions or know of any recent BT/iOS changes that may have happened. I have read through the older topic about the BT smart hubs and doesn’t seem applicable here? Thanks!!!

Is it possible to use multiple upgrade credits on one product?

I am building this room and from the dimensions you can see it is quite large with vaulted ceilings so a large volume of space too. My intent is to install a 75” TV on wall A and to have a Sonos Arc soundbar and subwoofer under the TV with Sonos speakers in the opposite corners marked as B and C.I am worried that the space will be too big for what the system can deliver and also the fact that the rear speakers are not in a 45 degree angle relative to the soundbar underneath the TV.Any suggestions will be much appreciated as I would not, ideally move away from Sonos. 

I have a very old analog turntable with a preamp and an old Panasonic “smart” TV that has NO Bluetooth (yes it’s old). I want to be able to both connect the turntable and stream sound from the TV to a Sonos speaker system. Can anyone make suggestions?

Hi All, I read Qobuz WQA is now supported on S2. Any news on when Tidal MQA/Master is due. I have just bought into the Sonos system from Bluesound but would love to get my Lossless back

Hi,My son’s bedroom has ceiling speakers which are wired back to an amplifier in the living room. We currently have a Sonos Connect connected to the amplifier which he uses to stream music to listen via his ceiling speakers. He is now keen to get a turntable, and I’m thinking the best thing to do would be to get a 2nd Sonos Connect, wire that up to the turntable in his bedroom and group it with the Connect in the living room so that the audio comes out of the speakers in his ceiling.Would that work? Would it matter that the Connect in his bedroom would have an input (the turntable) but no output? I guess the other option would be to get him a 2nd hand Play 5, but it seems a shame not to make use of his ceiling speakers. Thanks

Hello, I am creating a media wall with recessed TV, Playbar and a fire at the bottom. My question is will the Playbar sound be affected by being placed in a recessed shelf?  Has anyone done this?  Thanks    

Several months back there was an announcement that Arc would be able to play Atmos Music streamed from Amazon and maybe Apple? In 2021.Latest 13.3.3 firmware update still doesn't provide this capability as far as I can tell. Anyone seen or heard anything new on this subject?

Just upgraded my gen 1 Sonos 5 to an Arc. Have a Sonos amp in the same room but behind the sofa driving speakers facing the TV. The amp and TV are on the same LAN network but are too far apart to connect by HDMI cable, Is there a way to connect the TV or Arc to the amp for surround sound?TIA  

My question is, can I use my gen1 speakers (play3) & gen1 sub with the Arc to play Dolby Atmos?  I just purchased a new TV and I’m going through a tech overhaul. I’m cautious to start upgrading all of my Sonos equipment because it works great and would be expensive to replace. However I am definitely interested to taking it to the next level by replacing the Playbar with the Arc. Before I do I just want to make sure that the other speakers will register as I hope. Kindly,Drew

I have a first gen Beam connected to my LG OLED via ARC. I also have generation 1 One in my dining room that doesn’t get used much. I only use the TV and internal apps, no other HT gear.  I’m thinking about using the One in a HT setup with the Beam. I’m not bothered about a sub at this point, the beam and One have adequate bass for now, but might do later.  Is this a good idea?What do I need and what should I buy? Another One Gen 1, gen 2 or SL?  Would an Ikea Sonos speaker work, or would it need to be paired with another speaker the same? Do that Sonos ikea speakers even work in this way?  Thanks   Also can a forum mod please fix my title typo. Thanks! 

See the report here: https://www.grc.com/sn/SN-844-Notes.pdf pages 3-5..

Hi, I’m probably going to get murdered on the forum for this...(I did try to search, I really did), but I couldn’t find anything.So I have two Sonos Roams paired as a stereo set. I was wondering with the high end services like Tidal, Amazon Music HD and Apple Music (and I guess Sonos Radio HD), can the Roams push out the high end bit rates/sound quality? I may not be asking the question right..I hope it makes sense. Like I realize the Roams do not do Atmos (right)..so Spatial audio is out...but can they play lossless at that bit rate or is it downsized/compressed?I am a Sonos fan, and I replaced two Echo Studios to go with the Roams because I like the portability and the size of them. I realize I would be giving up Atmos or whatever Amazon calls it..but I was just curious.I recall seeing something way back that the Ones could not do more than “HD” level on Amazon and not the Ultra HD or 3D or whatever they called it..but I didn’t know if the Roams can do HD level ...or if any music ser

Hello 👋🏻My NAS from 2011 (ReadyNAS NV+) died recently. I will be buying a new NAS but have not chosen a brand yet. My entire Sonos system (Play 5s, Connect, Bridge, and Beam) is S1 controlled. Would a new, more modern NAS work with S1? I don’t plan on buying new speakers yet (though tempted, but one project at a time). Anything particular I should consider when choosing a new NAS? Don’t need anything fancy, just for music. Thank you.Angie 🐾

Afternoon all.  I recently purchased a Sonos Beam Gen 2 and I also have a One SL.  I have a Sony KD-49XG90 TV.I’m bamboozled by the variety of Audio in results I have showing on my S2 App.My Beam is connected to my TV via ARC (HDMI 3), my Apple TV (4K 2021) is connected to HDMI 2 and Sky Q is connected to HDMI4.I get Dolby Atmos for Premiership football matches I watch in UHD via SkyI get Dolby Digital Plus 5.1 for movies in UHD via SkyI get Dolby Digital 5.1 via Apple TVI get a mixture of Dolby Digital 5.1 and PCM 2.0 for normal channels on SkyCan anyone explain the disparity between the results I’m getting please, is layman terms if possible.I would at least like to get Dolby Digital Plus 5.1 on Apple TV and I don’t understand for the life of me why I only get Atmos for the football on Sky UHD but for no other programme, not even UHD movies on Sky!Many thanks in advance

Picked up an Amp for home theater use and have been really impressed with the phantom center. Really liking the full sound of large speakers and a powered sub better than the Arc in my living room. I know that current A/V receivers with Atmos support also offer Atmos Height Virtualization, which seems like it would be a perfect fit for the Amp home theater use case. Any idea if that feature would be possible with gen 3 hardware and/or has been discussed as on the table for a future update?

Hi folks Ling time Sonos user. First post ever. Appreciate any input/feedback/opinions. Thinking best response wins a $20 Amazon gift card. Lol Trying to get other opinions on possibly setup ideas and placing what speakers where. WiFi connectivity is not a problem in any room. Below is what I have currently: The main tv (living room area) is about the only thing set with arc, sub, and 2 new symphonics just bought today for surround to free up Ones elsewhere. After that trying to figure what to place where in regards to larger attached area (dining room) off the main tv/arc and the 2 bedrooms (master and guest ) along with back porch/sunroom where I’ve been using the Move. Here are some pics and room sizes Room where arc, sub gen 3 , and symphonics are is pretty set (living room). It’s the larger space attached/adjoin (call it dining room) to the main tv (living room) that is challenging Have had second sub tied into the arc (living room) as well which sounds great. Just tried pairing g