Spaces & Setups

Mac user here. My desktop is an iMac running Monterey 12.2.1. My music library is on a Mac Mini running Sierra 10.12.6 which I have not yet upgraded because it works fine for what it is supposed to do.Anyway, I recently started ripping some new CDs using the program XLD. I now have a folder on my iMac desktop full of FLAC audio files. Using the Sonos Mac app, I have added that folder to my Sonos music library which sees the folder but sees no available files inside that folder. Specifically, when I open that folder it says “No selections are available.” Sonos does see the iTunes and Music libraries on the iMac and Mini and the files within them.So my question is, does Sonos need to be specifically pointed at a library and not just a folder of audio files?thanks in advance for any help/advice,dpc

When the Roam launched there was an issue where, because the way BT Smart Hub worked, it would not join the network. This was due to ‘decision making’ with regard to the 2.4 & 5ghz channels. Allegedly this was resolved. Not so.I’ve continued to have the Roam missing or unable to join Airplay 2, or join & disappear shortly afterwards. I have a Beam which is fine. I’ve spoken to BT help and Sonos technical who knows how many times. They are both still advising to split & rename the two networks. Same solution as 18 months ago. Which a) is an appalling fix & b) won’t work for me because my devices are mixed & need the option of choosing consistent or fast speed I.e Apple TV.I’ve experimented with the Modes & channel banding but this destabilises other speakers & devices. Quite frankly I shouldn’t have to do this. This really isn’t good. OK BT might be partially at fault, but they have issued upgrades designed to mitigate the issue but surely if other Sonos devi

Hello everybody, I am currently upgrading my TV & Music setup with an ARC, which gives me some headache in regards to the surround limitations that come with the ARC. I hope that you guys can help me with your inputs on the options I have to make things work again.As info, I am by no means “audiophile”, but of course appreciate good sound quality.My setup currently currently consists of:Sonos ARC Sonos AMP connected to 2  3rd party rear speakers (Dali Zensor 3) connected to 3rd party active subwoofer (Dali Sub E-12F / RCA connections) connected to record player As a consequence of the subwoofer port and line-in being disabled, the subwoofer and record player are currently not in the system. However, i would love to find a (preferably cheap) way of including both. My options are:Buy a 2.gen connect / port and plug-inthe subwoofer to the audio-out channel. Would that be possible to get into the same room as the ARC and AMP? Will the sound quality of the sub and the other speakers

He All Greetings’’ Can anyone please tell me  Apple feature (Siri) works on Sonos any product, Specially Sonos One or One SL.  Please suggest….  Regards 

I was told by sonos support that arc requires 2.4 g wifi (approx 90 mbs) and will not work on 5g. Does that mean that my TCL TV needs to also be on 2.4g, i.e. the same wireless network.if so, this seems like a major limitation, since the TV supports 5g.(approx 400 mbs). I understand 5g is better for 4K streaming, etc.Please let me know if Im missing something.

Does anyone know what the latest March Sonos S2 App Update included? There is no info on the Sonos Website under release notes. Thanks in advance for any answers 

Hi, I’m new in the community room. I would like connect all of my “OLD” devices to “NEW” speakers. The reason why I chose the Sonos is the wireless possibilities (no need the audio wire to the rear speakers). Unfortunately Sonos does not the right support, hundreds questions in a community forum are the result.I drew the system I want to have, but I’m in doubt, what Sonos (or other) central unit should I use. Please, can anyone help me and advise the right system setting ? TX a lot. 

everything was working great until the new update, now sound quality is crap. Sounds like I connect two cans together with string. I updated the speaker wire to 16 gauge and nothing. I called and they ran diagnostics and said nothing was wrong. Using Martin Logan Motion 2 speakers that were working great until about 3 weeks ago, when I get a notification to update. I’ve factory reset the amp and reset everything.

Hi.  I bet this has been covered before but I couldn’t find a definitive answer, so sorry in advance.  I have an Arc, play 1 x 2 and a sub.  If i watch The Netflix app through Appletv  the Sonos app shows multi channel pcm 5.1.  When I watch through the Sony tv native app it shows Dolby digital plus 5.1.  To my ears the pcm format is quieter and not as crisp as the DD+.  Why is the same content on the same streaming service different between the two devices?  Thanks.

Can I link 4 Sonos One SL speakers? And in the future, can I add those ones to a ARC bar and sub for a HT? 

Hi All,I’m planning a speaker layout for a large screen-in porch (950 sq ft).It would be pretty straightforward to mount 4 outdoor speakers (powered by 1 Amp) high up on some of the posts (please see included image below).Would that sound good though throughout the space? Or do I need the speakers further apart from one another (the posts are 15 feet apart)? Or do I need more speakers for this space?I could figure out a way to do recessed ceiling speakers (4 or 6), but only with more time and expense. I’m okay making the investment if it’s necessary though.I would greatly appreciate some opinions on whether what I’m proposing will be sufficient or if I need to take a different approach.Thank you! 

I currently use airplay on iPhoneX to send FLAC files with FlacBox to Sonos. The iPhone storage of 256GB is getting small, so thinking of going with portable music player such as Astell&Kern, but those players don’t seem to have airplay.I am looking for portable player with >=1TB storage, can create FLAC playlists, has decent built in DAC (better than DragonFly cobalt), and can play playlist wirelessly to Sonos (airplay? Any other option?). Any recommendations?I could go with iPhone13, but prefer getting rid of the dongle DAC for headphone listening.

I have a new arc bar all hooked up but when I turn my tv on after a few hours it defaults to speaker then the arc comes in about 5 min later plus , with my cable box plugged into the tv the Sonas app says that I have an hdmi interference issue .i then have to disconnect the cable box hdmi then the sonas plays then I can hook back up the box Do I always need the app up and running when I use the bar ?

I've contacted Sonos 3 times. Each one has said it will work. I want to send it out to the community, and hopefully get the same response. If I get the arc, a pair of one sl's. There is my surround sound, correct? But here is the what has to work. If I buy the amp, I can pair it with both the arc and one sl's. Which should make the RCA out live.. correct? I must use my own subs. It's not about how much the house can shake. But how the sound waves and depth, are beyond what any soundbar company currently makes. Thanks for reading. 

No encuentro la opción Trueplay en la App. Settings / System/..…Tengo un Android Samsung A71Sonos play1 un par configuradas en estéreo. La versión de mi App es S2  

Getting more and more frustrating to play Sonos via Windows..Error 1101, ‘unable to play music’, empty library ...Reading thru Tips and tricks I see often“Reboot each Sonos product in your home by unplugging the power cable, waiting 10 seconds, then plugging it back in. Once you have rebooted all of your Sonos products, check to make sure they all show up in your Sonos app, then attempt the update again “really ? They don’t show up when re-plugged in, I have to re-add them one by one,.. 6 speakers + beam + Sub.. What a pain..

Hello everyone.I’m desesperate. I have a switch CORE ms250 (support multicast (IGMP and multicast routing).SONOS device is on VLAN 13I have different devices on VLAN 14, for this example I have mi laptop with SONOS app and wired connected on one port of the MS250 on VLAN 14.  I have enable multicast routing on SVI 13 and SVI 14, and setup the RP (I tested many configuration about the RP, sometimes for VLAN 13 or VLAN 14 but doesn’t work).Unfortunely my SONOS app on VLAN 14 doesn’t detect the SONOS device on vlan13 with all features that Meraki recommends.I have call Meraki TAC and I don’t have any answer about this behavior.Is there anybody that can HELP ME to know the correct configuration to enable communication between SONOS and my device from different VLANS? 

It has been set up and working since last October. The original setup using the Sonos App worked on the first try. I have a Fire TV connected in another HDMI port. I was working with the Fire TV remote to clear memory on the Fire TV. I lost the connection between the Sonos Beam and the TV after that. No matter what I tried the Beam wouldn’t reconnect with the TV. Thanks to every who listed here. After hours of trying, I did a search and found community. I took the advise of one of replies and unplugged my TV and the Sonos Beam. After I plugged everything back in, the Sonos App worked and connected the Beam to the LG TV via the HDMI ARC port. I am about to upgrade to the Gen 2 Beam. I hope I don’t have the same problem.

I just bought a Sonos Arc and I’m beginning to realize it’s not well suited to high end installations. I have the Arc installed under my 85” Samsung Frame TV with the Frame’s One Connect box about 12 feet away. The challenge this creates is that the included HDMI cable is only long enough for low-end direct proximity installations. I’ve tested several 15 foot ARC-compatible HDMI cables, each resulting in the inability for the Sonos app to recognize the connection (the Arc worked when brought the One Connect Box closer and used the provided HDMI cable).   Has anyone had any luck bypassing this issue? Any HDMI cable recommendations that have worked? Want to give this a fair shot before I return it and upgrade to the Bose 900 which in my testing doesn’t seem to be as finicky about HDMI length. TV Setup Error Message 

I’m thinking of buying the Sonos One Gen 2 and Sonos One SL and pairing them up. I currently have the Asus RT-AX58U router. I would like to know if the issues with Sonos speakers and Asus routers have been resolved?

I have a exsiting Nuvo Grand Concerto system with 8 zones and each zone has a key pad controller.  Thought the Sonos amp had an RCA out on the unit, but I was wrong.  Looks like the Sonos Port is waht I need, but thought I would reach out and see if there as a way to connect the Amp to the Nuvo system that I am not seeing possible.

Hi team hope you can help I have a Samsung TV and sky+ hd , I use it to watch standard BBC / itv / Ch 4 and Ch 5 and sky channels Using the TV speakers everything is fine , no audio issues at all The day I got the beam , connected via arc after an hour I got audio stutter / jitter whatever it's called , went ok for a week then same happened again ! It's been like that for about 2 months .Diagnostic numbers don't show any issue apparently I've reset the TV , reset and restarted the beam & surrounds , restarted the sky box , 2 days later same issue .I'm now trying the optical adapter ( old Yamaha bar was connected via optical and was always fine ) so I'm seeing how this goes , been 2 days and fingers crossed lol If the beam is ok on optical but has issues on arc could it still be a beam issue ? The way the beam handles the arc signal ? I know that it points to a TV arc issue but just wondered .A guy on the Samsung community had the same issue as me with his Samsung TV and Samsung sou

Hello,Do you know if it’s possible to deep link to sonos app?I’d like to open the app Stations section directly from a link or shortcut in iOS. Or maybe different scenario with opening the app listing my Playlists.Is it possible?

Hello,Is it possible to connect directly Beam to iMac via HDMI/Thunderbolt cable ?Does it work ?Thanks,Michel

HEllo everyone, This is my first post. I am a single grandmother from Bath but was born in Portmsouth I just wanted to mention that I love Sonos but I was deveistated when the CR100 was discontinues. I paid a graphic designer to make this artwork which I have now hung on my prick boardGod bles and have a nice weekend afternoon Della