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Corry P
Corry PAnswer
Sonos Staff
Mar 14, 2022 9:30 AM UTC

Hi @Steve_226 

Welcome to the Sonos Community!

The only possible reason I can think of is if the track numbers were missing on the actual music files’ metadata.

If this is not the case, I recommend you get in touch with our technical support team who will be in a position to investigate this for you.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

1 reply

Corry P
Corry PAnswer
Sonos Staff
Mar 14, 2022 9:30 AM UTC

Hi @Steve_226 

Welcome to the Sonos Community!

The only possible reason I can think of is if the track numbers were missing on the actual music files’ metadata.

If this is not the case, I recommend you get in touch with our technical support team who will be in a position to investigate this for you.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein