Spaces & Setups

Hi allI have a beam and just purchased 2 ones to act as surrounds. I have a Samsung tv which is about 6yrs old. It has a hdmi port but it is not hdmi arc so I am connecting the beam via optical. I also have an Apple TV I use as a set top box. Difficulty I am having is because my beam is connected via optical I can only get pcm audio from my tv and the surrounds are extremely low volume. The tv supports dts neo 2.5 but only through the hdmi not the optical, it seems. Is it even worth having the surrounds with just pcm? i have to say I expected a lot better than this for $400. Any help much appreciated 

So I’ve connected the roam at home, works fine. 👍So can I now take the roam to work and use it via Bluetooth? (Without Wi-fi)At work it’s showing I’m connected, got a blue light and on my phone it’s connected, but I can’t select any music from my library!! In the setting menu, my email is clouded so I can’t open it!! 

Just curious, anyone else order a arc set around the first week of April and have had their order shipped? I got a estimated ship date of April 23rd back when I ordered it, but all it says is order is placed and it’s backordered. Is there still hope for it to ship on or before the 23rd? Thanks!

Hi all. Am I correct in thinking I could buy a usb turntable then connect it to play through my MacBook and then output via Airplay to any or all of my Sonos speakers? Or am I missing something?Seems a better idea than a bluetooth turntable to my Move because the other speakers can't get involved. Roam sounded promising until I read that Sound Swap cannot swap a bluetooth source back to the other speakers that are on wifi.I realise that a port or sub or 5 or connect with line in would probably be better but just trying to work with what I already own after buying a turntable. My old vinyl wants out of the loft!!

I have had sonos for a few years now. I initially had a play 3 with a bridge (this worked fine). After the system upgrades a few years ago the bridge went, along with the play 3 (different reasons). I now have a move and a play 1 and no bridge. Almost every time i come to use it i have to restart the router to make it connect. Constantly i have “unable to connect fix it” message, using that link does nothing except make you reconnect everything, utterly useless. I use the speakers without cables, since this is by far the most convenient setup for me. But it simply doesnt work. My laptop, my tv, my phones, everything else works fine, never a problem. But the speakers just dont work properly. I try them separately, together, through spotify, through sonos app nothing. Only a router reboot does the job. This is hardly a seamless system. I have moved house 4 times with this system, each time have a new WiFi network from a different provider in a different location. And always never a probl

How do people generally interact with Spotify and the Sonos App? I’m keen to use the Sonos app as I like the user interface but the biggest issue for me is that it doesn’t have an offline mode in the way Spotify does. So if I start to create all my playlist in the Sonos app using Spotify subscription, but then leave home and want to listen on headphones (without connection) I’d have to go back to Spotify direct which won’t have my saved playlist. This keeps me using Spotify and just using the connect feature to put music to my speakers, but I’d imagine Sonos want to address this. It would also be a reason I would be reluctant to buy any future Sonos headphones. How would you use it on a plane for instance?

So I have previously had a Sonos Connect for a long time as my way of playing through my Denon Av receiver. I used to have Russound but have since replaced that with 3 Sonos Amps powering in wall speakers with numerous Sonos 1s around the house. As the Connect is aged and doesn’t mesh with the new updates I would like to replace it. That said it would be nice if I could find a way to have my Sonos turn on my Av receiver like my Apple TV when I use the remote and then play music into the Denon say from a Sonos Port or Arc or whatever. I’m just tired of having to turn on my Denon and then change the input to have my Sonos music play in my living room.  I only use my Sharp Aquos Quattron LC-60LE832U as a monitor with the Arc HDMI feeding my Denon. So my Apple Tv, bluray player, and xbox are connected to my Denon. What are my options?

So…..  With the new S1 & S2 controlers now discriminating devices i am no longer able to play the same music in all rooms in my house !!!!!The 4 play 5 speakers i have in the livingroom can now ONLY work with the S1 controler.And the bedrooms, Kitchen, Garage & Office only work on the S2 controler.So im either Forced to buy 4 new play 5 speakers to enable all music in all rooms.Or live with the fact that after years of excelent service …. Some bright spark at Sonos thinks this is an exceptable UPGRADE !!!!!!!I THINK IT SUCKS !!!!!

Dears I still have 3 x Play:1’s in my system which is controlled by the S2 software.Controlling these Play:1’s goes smoothly with the S2: I have a stereo pair which I can group with the eARC etc …The SONOS scan of my system tells me that these Play:1’s are not S2 compatible.Is there an issue that I’m not aware of ?Will there be an issue in the near future ? rgds Luc 

Thinking of purchasing an Arc. My entertainment center soundbar shelf is 4” high and 58” across. Considering the Arc dimensions, side, and upward firing speakers will the sound be adversely affected?

I purchased an Arc. Also have the sub and 2 Gen 2 5's as surround speakers. Replaced a Playbar. May I use the Playbar in a different room and create a 2d home theater with a surround system? I have Playbar 3s to use as the surround speakers.

We recently added a Sonos Arc, Sub and a pair of One SLs to our Sonos system to replace a Denon AVR (with B&W surrounds and Emotiva subs) that died. I love the Sonos system and have been a Sonos customer since the company first started - we have speakers in almost every room in the house.But something is definitely odd about the Arc. The new system sounds great when listening to music or watching video with no dialog. Dialog, however, is muffled and almost impossible to hear. It doesn’t matter what settings I use in the Sonos app.It may be that I’m simply getting old (I’ve been an audiophile since the mid-70s) so I decided to try a set of bluetooth headphones with a new preamp/transmitter or go back to the wired system. Lo, there doesn’t appear to be a way to connect the Arc to anything but an eArc input (not output) on a TV. As I understand it, the Arc wants to use the return channel for audio, not the primary, so there’s no way to connect it to a preamp/AVR even if it does have H

Is there a Sonos product that combines a speaker with the Port/Connect functionality?  ie. has a line-out

I have placed an order on an Amp and a pair of stands to place my Wharfedales. The idea at first was to sell the Arc and use the speakers and Sub with Amp as a stereo music/HT setup. Now I'm beginning to think what if I am disappointed with the stereo+phantom center performance for DD+ material. So I thought if that's the case i would keep Arc and Sub for TV and just use the Amp and speakers for music. The Wharfedales have a big woofer and go down to 40Hz so should be awesome for music.The issue is the speaker stands which would be obstructing the Arc side speakers. The side speakers vacancy would be around 30cm. Is this enough? I should mention my room is terrible, I get 0 virtual surround effect and my sound stage is very ordinary. So I am guessing I'm not loosing much by obstructing the side speakers? Thanks. 

Qobuz is now available in Australia as of today, Tues 13 April. I am unable to add it to my Sonos S1 environment as Qobuz does not appear in the music services list. When will this be remedied, please?

Hello!I’m currently working on my future appartement and would like to have multiple Sonos amp. I would like to have a 3.1 configuration with : One Sonos Amp in my “Automotation closet”, with 2 Front Speaker Wired (with phantom center) One Sonos Amp near my TV, connected to the TV through HDMI ARCIs it possible to have this two sonos amp working together ? Thanks!   

I recently bought the SONOS Arc + Sub + One to use it with my LG CX tv and I configured the system along with setting up the Magic Remote.  When I just want to use the Arc without turning on the tv (eg. for playing songs using Alexa) I cannot control the volume of the Arc with the Magic Remote. Is there a way to make this work?The volume control works when the tv is on though.

Hello Sonos-ians, I have a sonos arc and in built existing ceiling speakers (not sonos). I would like to connect them to my sonos arc for a full surround sound experience. Can you please advise what is the best way to achieve that? My TV is Sony A8H and has HDMI eARC.Typo in the title -Ceiling*Thanks!

HelloWe’re in the process of building a garden office. It will be triangular in shape, with one side being a sliding glass door.We make extensive use of Sonos throughout the rest of the house so have been thinking through the best options given the odd-shape of the space.Mostly will be listening to Spotify as background music whilst working at the desk.Some thoughts:1x Play Five, set horizontal (red dot on diagram) at desk height. 2x Play Ones, set at either end of the corner desk (blue dots) 2x In-ceiling Speakers, set either as the green or purple dotsI’d be very grateful for any advice or other recommendations/considerations.Thanks in advance - diagram below. 

I am a long time Sonos user (years).  I have changed room config and routers multiple times.  Until now I have never had any significant problems.  Now the app hardly ever connects to all (or sometimes any) of my 4 devices without restarting my phone or the router and / or a long wait.  I am reduced to using my Bluetooth connected speaker and am considering scrapping my Sonos (seriously).  I have fairly recently added a Play1 - the issue seems to have gradually worsened since.  Can anyone help?

I have severe high frequency vocal sibilance distortion. Had it bad with both Arc and Beam. Lowering treble to minimum or TruePlay doesn't help much. The problem is my auditory perception. Someone advised to place a bath towel over Beam. I thought it was a joke. It's no joke. The thick fabric absorbs much HF energy while the midrange mostly passes through. Works better than any treble adjustment for me. So now I want to implement this on Arc. Since it is so wide I would like to target the center tweeter and tape a piece of fabric. Does anyone know the exact tweeter location in the center? Right the middle where it says Sonos or slightly to the left? Slightly right? Can't make it out exactly from thishttps://media.wired.com/photos/5ed7f8f4181421e8a6345331/master/w_2400,h_1800,c_limit/Gear-Sonos-Arc---Exploded-View.jpg I would appreciate only concrete helpful replies. If you want to make a mockery of this ancient EQ technique or comments about sound quality id prefer private messages. Th

Hi,I can see that there is a new upgrade programme for the Sonos Play 1’s, Play 5’s and Connect AMP etc… Can I choose to use the discount on any products within the Sonos store? How does this work?EG: Can I use my Play 3 upgrade to get 30% discount on a Play 5 for example?I can’t really see this explained in the small print…Thanks!

I want to opt out of the new S2 download.  The instruction screen says to click learn more and then click continue using S1.  When i click learn more their is no option called S1. Any suggestions 

I’ve just moved and have a Beam and 2 SLs Ones as surrounds.I’ve run Trueplay but just wanted to check does it automatically work out which SL One is left and which is right? I couldn’t remember which one was which in the original setup and now I’m over thinking when I’m watching content whether they are left/right correctly.Thanks

Hi everyone. I'm using the Sonos app on Android. I simply want my morning alarm to play radio everywhere in my flat. But the group's aren't appearing when I go to set the alarm. I check 'include grouped rooms' but they don't appear. If I go out and come back in, it is unchecked. If I go to groups, the group's I've created aren't in there, but they are if I am playing music?I have a Move (based in one room), a One SL in one room; and a Beam and 2 X One SLs grouped as 'Lounge' for my TV in the living room. So that comes up fine but is more a group for surround sound rather than a bunch of speakers IYKWIM.I have a group called 'Everywhere' but it isn't showing even when grouped rooms' is ticked, and I just want it to play everywhere when I wake up. Not the end of the world but annoying daily...