Spaces & Setups

Hello, I am trying to add my wife’s phone to our Sonos system. All say to:Open Sonos. From the Settings. tab, tap Services & Voice. Under Music & Content, tap Add a Service. Click on Add to SonosThe problem is I’m not given the option to Add to Sonos. There are dozens of apps and services to add, but non of them say Sonos except Sonos Radio and that’s not it. Please help. Thanks

My Sonos is not playing songs from certain folders on my Nas drive. These were playing fine until maybe a couple of weeks ago. I have tried adding the folders back in using the Music Library, which worked last week, but won't work now. Any ideas?

Upgraded to s2 now I can’t connect my play ones as surrounds as they were before. I can see them on the app but won’t let me do anything with them. How do I remove them on the s2 app. Driving me crazy. I only added a new arc now hours later still can complete the setup

I’m trying to connecting a Sonos Beam gen2 and two One SL speakers to my projector, which is a Benq HT2050A. I believe the projector does not have HDMI ARC capabilities. Is there any hope? I’d love to at least be able to have the Beam work with the projector. Thank you for any help!

Hi. When a guest was visiting our home, they logged me out of my sonos account on my sonos system, so they could log into their account and play their music. They didn’t log out and now I can’t get into my “account” on the system. How do I log them out and get back to my account?

Where can i purchase a replacement bottom cover for as Sonos One SL

I’m debating replacing the Play 3 in the living room, which sits under the TV, with a Ray, for the obvious benefit of playing TV audio through it. Right now, the Play 3 just used for music and NPR and I don’t want to downgrade that capability. There’s only a slim chance of adding surrounds. (I know it sounds weird, but because of the house layout and available walls, the big TV with the beam is in a bedroom, and the living room TV is an afterthought.)

Hi guys!My first post here, so be gentle 😅I currently have one Sonos room with Beam/Submini/Ones, but am looking to get sound for another roomWhen looking at the prices now, the cost of two used, but good condition, Play5(gen2) is almost exactly the same as a new Five, here in Norway. What do you guys think I should go for? Can I expect the Play5s to lose its compatibility with S2 for example in the future?Thanks! 

I have a project debut carbon turntable connected to a Bellari VP130 phono stage. This little setup has been able to give me headphone access (the Bellari serves also as a headphone amp, which is why I bought it) and a line signal that I used to feed to my Sonos Play:5 line-in jack. This worked well for years.  Now o decided to buy a new headphone amp/preamp/speaker amp by a company called LTA (LTA Microzotl 2, or “MZ2” for short). The MZ2 is mainly a headphone amplifier, and it’s GORGEOUS. It has significantly improved my listening experience using headphones. However, I can’t seem to find a way to output to my Sonos.  The MZ2 has an RCA output meant for a power amp, and banana plugs meant to drive high sensitivity speakers (1W power only). If I hook my Sonos to the RCAs I get a very low volume and somewhat distorted sound if I try cranking up either the phono stage or the preamp volume. Awful. I have not tried connecting the banana plugs to the Sonos because I’m guessing that output

Must say I'm disappointed that several years after launching Sonos Radio HD, Australia still doesn't have it. Somewhat embarrassing infact that I literally just heard a Sonos Radio HD ad between songs on the Hit List station. You'd think they'd restrict that ad to only countries where such a service is available.  Any word on if they actually plan to roll this service out to beyond a small handful of countries? 

when i choose a station to play from an artist  it will play 2 or 3 songs in that genre and then start playing rock or unrelated artists or style.  example I set Ella Fitgerald station and after 3 songs lynrd skynrd startedc playing

I’m really enjoying the SONOS Arc but last night encountered a frustrating problem that I could not resolve. On hearing a song I liked during the closing credits of a TV show I’d been watching, I found the song on Spotify and played it on the Arc, the TV was still ON but without the audio. Once the song from Spotify had finished I wanted to resume watching the TV but could not get TV audio back on the Arc. I tried adjusting the TV volume level, checked that Auto Play was switched on in the Arc settings, turned the TV off and then on again but nothing worked. I have the Arc connected to an LG OLED65C7V TV via the HDMI (ARC) output. I’m sure there must be a simple away of switching between TV and Music On the Arc but, whatever it is, I either couldn’t find it or it’s not working for me ! Any helpful advice would be much appreciated, thank you.

Hi,I’m waiting for delivery of a pair of Fives and a Sub for our fairly large living room. The Fives will be on shelves on the rear wall of the room.  Is it best to have the Fives vertically with the tweeters (controls) on the insides. Any advantage in having them toed in? TVM. 

In our living room we have a Beam (Hard wired) and 2 Play:1’s (wireless) as a stereo pair.Kitchen: 2x One’s (wireless) as a stereo pair.Dining Room: 2x One’s (wireless) as a stereo pair.Downstairs Bathroom: 2x Roams.This has all worked perfectly for over a year. All 3 zones have perfect WiFi coverage.Today I tried to add 2x One SL’s, 2x Sub Gen 3’s and an Arc to our media room (converted garage)Our WiFi coverage works literally half way into this room, the rear ones were picked straight away as they are closer to the router but adding the arc and subs took forever of hitting retry, and rebooting I eventually realised it was because of the WiFi, I added a hardwired WiFi access point with a different SSID and tried to add the new stuff to the new network, after over an hour failing I disconnected the access point and hardwired all the new stuff, rebooted it and one by one (totally stupid) disabled WiFi and now everything but 1 sub works.I can factory reset it and it shows up for a few mi

After updating to version 14.12, I re-tuned the trueplay tuning, the result is that the subwoofer sound is small, position, sub audio is 0, but the volume is low. I'm using a Gen 3 sub woofer.Hopefully sonos will fix this bug soon thank you

Anyone got any idea how you link a Ray and a One to make a system?I have 1 One and a Ray in the living room which I’m trying to link together to get a surround sound type system but struggling.I have other One’s throughout the house but I don’t want to add them to this system.  As soon as I don’t want to select those other One’s I can’t seem to build a system. thanks

Yesterday (Nov 2), Sonos updated the S1 Controller app for iOS and iPadOS to version 11.6.1.  These installed and work fine.At the same time my Mac, which is running S1 Controller for Mac version 11.5, indicated that there was an update available. When trying to run this update (which is named Sonos_57.13-34140.dmg and not 11.6 something), it crashed and failed.Has anyone else had this problem?

I am connected to a Vizio 65” with ethernet cable connected to Arc and sub with move speaker.  WiFi is located in the same room.  While watching tv, the sound comes out of Arc perfect, does not cut out.  However, the move speaker sound is “pulsing”.  it literally cuts in/out about every second or two.  What am i doing wrong?

I would buy the port if it had a digital HD tuner built in and could whole stream content to other devices on the sonos echo system. 

I'm trying to setup Siri for my Sonos system.I found the instructions on the Sonos site, so went into the Home app on my iPhone and went to add an accessory.  However, I can't find an option to add without scanning the product code.Well, I did somehow find the option once.  It displayed a list containing my Sonos speakers.  I selected one of them and it told me I needed a HomePod, which I don't have.I wasn't totally certain I'd picked the right thing, but now I can't find the option anywhere.I'm using iOS 16.2, and to make things more exciting I have VoiceOver enabled.Any ideas? 

I see that Audible is not available for Sonos in Italy. Why is that, is there any plan to overcome the issue?I am a strong Audible user and is frustrating don't use it on my Sonos environment.Thanks! 

Just setting up my new Sonos Roam that I bought for my daughter. I had wanted it so the she could play her music in her room in the evening without having to have her tablet. In trying to get it to work I find that it is extremely poor at finding any specific piece of music. It does not connect to Sonos playlists so cannot ask for a specific playlist. It does not connect to Spotify - which is probably about the most popular music service known to man or woman.It connects to Amazon Music - but cannot find “The Nutcracker” even though there are several albums of this name if I search for it.I say “Hey Sonos play radio four”. I get Dua Lipa - Hit List on Sonos Radio. I say “Hey Sonos play the song Borderline” - “Sorry I can’t find the song Borderline”.I say “Hey Sonos play the song Hotel California” - “Sorry I can’t find the song Hotel California”.Having tried several songs I have yet to find one that it can find.I would not recommend this to anybody in its current state. 

Ho collegato il mio apparecchio al Bluetooth..non riesco però a vedere nulla nel mio Sonos 

Will voice control work when playing music from a downloaded playlist on a iPD?

Hello. I have a Beam hooked up to my tv downstairs. I have two One SLs (surround) and mini Sub connected to the Beam group, and I use it for tv and music. I was thinking about getting a Five to connect to my turntable upstairs in the house. I am a bit confused about the extent to which I can use it with my existing products. If possible, I would like to be able to play the turntable upstairs on the Five by itself, upstairs and downstairs at the same time (on some or all of the existing speakers - not sure if the Beam is appropriate for this), and only downstairs. The Five would not need to support the tv. I was hoping I could just have two rooms set up (the existing tv room and the new turntable room upstairs) and create another grouping of them together and simply choose where to play the turntable. Are there issues here that I would need to consider, etc.? I have seen it suggested that I might need to only use the One SLs and mini Sub downstairs in conjunction with the Five. Thank yo