Spaces & Setups

Has there been any discussion about adding bluetooth media volume sync to the Move? Aside from the on-the-go / camping charging woes, having to adjust the phone and speaker volume independently is my biggest gripe with the Move speaker. Every other bluetooth speaker/headphones I’ve used can be adjusted on either the phone or the speaker/headphones and the volume adjustment is communicated/synced to the other device. Am I alone in this gripe or do others share this same sentiment?    It would be nice to see this feature added to the Move speaker. 

Replaced Playbar with Sonos Arc Connecting:ATV4K + Xbox + ATT Osprey + Nintendo Switch To Roofull HDMI Switch To HDFury Arcana To HDMI port on Samsung One Connect box To 2016 Samsung JU7100  and the Arcana e-arc output to the Sonos Arc + 2 Play1 surrounds + Sonos Sub   Controlling with Logitech Harmony companion remote, switches everything on / off perfectly so far. Well worth it  the sound is amazing and definitely noticeable better than Playbar.  The Atmos content is immersive  If you have an older TV and external devices that support Atmos this setup works well.  A few more cables than before, but no need to mess with any Arc from the TV  as all the devices are external.Ps: The Arcana has a loose USB-C connector, HDfury  responsive and they are working on an RMA. 

Hi All,I have an ARC, sub and rear SL’s. I previously had a Samsung Q90r. Don’t get me wrong the Samsung had many flaws but its ATMOS sound was very immersive. I don’t really get that from the ARCs ATMOS its a bit half hearted. I think Sonos should of released some rear upfiring speakers if its really wants to compete in the ATMOS soundbar market with the likes of the LG SN11 and the Samsung Q90r etc. In all other aspects I love my ARC but the ATMOS needs some more ooph to it.@Sonos if you can put this request forward. Thank you

Hi everyone - I’ve just bought a whole load of new Sonos kit for my apartment @ circa $1500 expense. My question : how long are ppl generally budgeting for that their products will last? I have a beam, 3 Ones and a move.  I like to invest in things like this, and while I don’t expect they’ll last forever, I like to get value for money. I’m also not someone that always needs the newest gizmo, so as long as the speakers still work whilst more improved models come on line, I won’t feel the need to upgrade.  Im budgeting for getting around 10 years out of all this stuff. Sonos say they support for 5 years after last sale (hopefully longer). Some of these products have been on sale for a few years but I’m hoping they’ll still sell for a couple of years yet. The bad press Sonos got recently around the issue also makes me think they’ll be a bit better around this next time. Anyone any views on how long you expect to get out of your products?In 10 years time we’ll probably no longer be steamin

So, got my LG CX, 65”. Currently the problem is that I have 2 sonos ONE speakers, enjoying them for the last 3 years, and was looking forward to buy SONOS arc for ultimate TV experience (not getting the sub atm). The problem however is the placement. I don’t have that much space. Wall mount is not an option. Any suggestions ? Based on the pictures and my calculations I know I can move back the TV to the wall to fit the Arc on the shelf, however, I might need to put “something” in the same shape for LG CX65” under so it “lifts up” so to speak. By lifting up I mean see all of the screen as ARC will block (9CM tall) the tv view.Anybody has / had similar issue? What kind of solution that would be? Thanks in advance!   

Whilst reading the Flutter 2.0 announcement from Google, it states that Sonos use Flutter to build their apps. With the 2.0 release it means that same app can be deployed to web/windows/mac with no code changes. Do we think that Sonos will release their app on these platforms?

I find it quite annoying that when you select a station or a song or anything from the IOS sonos app (S2) it collapses all categories.To illustrate just search for SomaFM under stations. It will show a few under Sonos Radio (and others too). Expand that section and you will see around 10-15 different ones. Scroll down and select something from the bottom of the list. It plays it but then collapses the whole section so if you want to quickly try another station you have to expand again and scroll.

Bit of a strange question, I pre-ordered Roam, card charged ahead of shipping and DHL tracking information sent to me last night.All good, apart from Sonos refunding my debit card this morning, despite tracking showing my order has been picked up and on its way.Now I don’t want to seem ungrateful for the refund, but has anyone else had a similar experience?

Hello,I'm considering buying the Sanus TV mount attachment for the Sonos Arc soundbar (WSSATM1), but I'm not sure if it would be compatible with my current setup:- LG 65" OLED CX TV- Reinston Ultra EU025 full-motion TV mount (sorry, available in Polish only...)See here for a couple of photos (pardon my temporary messy cable management).As you can see, my TV mount differs quite significantly from the one used in the instructions for WSSATM1. Also note that it's tilted downwards by 15 degrees in order to get a good viewing angle while lying in bed.Does anyone have experience using this mount attachment with a similar TV mount? Or maybe someone could point me to a different solution which could work in my case?I realize that this might not be the best place to ask this. I have also reached out to Sanus’ customer support, but I’m still awaiting their response and I’m not inclined to believe they would give any recommendations outside their own product range.Any help or suggestions would be

I want to order a new gen2 Play 5 on the upgrade program but it is over the VAT threshold value.  The check out screen does not show the VAT content so am I likely to get charged an additional 20% by HMRC or does SONOS reduce the invoice price by the 20%?

Up dated to IOS14 yesterday, SI app refused to work. After an hour of doing the turn it on and off again dance, with no joy… in installed the app and reinstalled it.The app then asked permission to connect to Wif and Bluetooth- system is now up and running.

If I play music through Spotify on my TV, it sounds amazing, the sound is balanced pretty well between each speaker and the sub sounds great. But if I pick up my phone and start playing the same songs through the Sonos app, the quality is absolute garbage, it sounds completely drowned out, not nearly as loud despite the volume being the same and the surrounds are horrible, basically just playing the song as if they were unpaired, completely ruining the soundstage if you’re not sitting in the very center of the room.

Amp audio for projector.   Posting because of frustrating customer service call.  To hook up you may use the rca in from the phone/computer/dvr to 3.5mm headphone jack and video hdmi to the projector.  So 2 connections, one to headphone jack and other for video to projector. Alternate is use hdmi ARC to projector and if it has output, then go to rca in on the AMP.  there, fixed until the software engineers ger their butts in gear and patch the wireless option in, why, because its a wireless system!

When my Play:1 switched to a loud, obnoxious song I wanted to skip, I was not able to do it because my iPad’s S1 app insisted I input my Sonos password to confirm I wanted to continue to use S1, else it would “upgrade” me to S2.  I picked up my Android phone and got the same message.  I climbed up on a chair to reach the play/pause button on my speaker, then relaxed enough to look up the Sonos password, which I had not used in many months, and was able to preserve my S1 system.  I am very disappointed in the Sonos effort to blackmail users into switching to the inferior S2 software.  Whenever I look up the S2 app on the Play or Apple stores, the first several pages of reviews are always the same - it does not work, the app constantly loses the speakers and the users have to spend time troubleshooting, with no useful help from Sonos, instead of listening to music.  For those of us who are happy with our S1 systems, why can’t you just leave us alone and let us use the software we paid fo

What’s the chance sonos will build a larger subwoofer with deeper extension? I know I can get the Sonia amp and use my own sub but I am so impressed with Sonos fit and finish of current products. I would be willing to shell out good money for a larger sub.

We have been building some higher end homes and find the clients want larger and larger TV’s but when mounting these TV’s over a fire place, book shelf or other obstacle it leaves very little room for a sound bar. Has anybody else thought of taking a sound bar and having it come apart in two pieces that could be mounted on each side of the TV vertically or horizontally, this would provide room for the TV to be  mounted lower giving a better viewing angle yet keeping the center audio projection at the TV.

Greetings!   My system includes:1 x Connect (ZP90) (connected to LAN via ethernet)2 x Connect:Amp (ZP120)  All running S1 with the latest firmware and software.   I want to play audio (for example, YouTube video) from a iOS device to a Sonos unit over Wi-Fi.  Is this possible?Thank you.

I recently installed an iPad wall mount for controlling my Sonos system and smart home devices. In order to easily control both Sonos & Apple Home without switching screens, I’ve setup the two apps in split screen mode: This works really nicely, however, every time the Sonos app runs an update, the layout of the now playing view on the Sonos app gets squished to look like this (red border added): In order to fix it I have to remove the app from split screen mode and then re-add it. A minor annoyance, but I’m finding this is happening about once a week, and the idea with this wall mount is that I don’t have to fuss with anything and “it just works”. So I’m posting here hoping that someone @Sonos is listening and can report this bug to their iOS team. I submitted a diagnostic from my iPad controller while it was showing the squished view in the second photo.Diag #: 478660750

I just upgraded my controller to 12.2.2 (OS S2) and the iPhone app is now super slow, and sometimes freezes, any ideas or fixes out there?App tells me it’s also 12.2.2.I have done all the usual, reboots, resets etc - no changes. Other iPhones are also slow, also does not mater what source i am trying to play !!any ideas? And Happy New Year !!!!  

I am trying to install a Sonos Arc right above my motorized projector screen. Please see digram. There is a hanging decorative box in the middle of my middle room which is ideal to install an in-ceiling flushed motorized projector screen,  ~16 feet throw distance to the projector.  This room also has vaulted ceiling.  I am planning on using HDFury Arcana to split the 4K+Atmos from Apple TV 4k and send audio to Sonos Arc and 4k Video to projector. Since there is nothing in the middle of the room (no walls) to install the sound bar, the only place I can think of is above the screen , right at the edge (see digram).  Atmos requires upward angled speakers to drive sound with an angle to the ceiling so they can reflect back to the listening position and create the feeling of fully emerged sound. In order to get the front facing speakers in Arc to point to the sitting position, I have to tilt down the arc about 28 degrees. This means the already angled speakers on top of Arc will be pointing

By now everyone has heard about the HDfury Arcana: eARC Adapter that is now available for pre-order.  It’s touted to relieve lip-sync issues associated with the Sonos Arc among other things. Read about the proposed benefits of the HDfury Arcana: eArc Adapter here. This information is not intended to deter anyone from ordering the Arcana (I’m contemplating ordering it for testing).  However, my expectations are not that it will be a “cure-all” for every situation regarding Sonos. Below are two things regarding the HDfury Arcana: eARC Adapter you should know: The Arcana may negate Alexa/Google voice assistance between your TV and the Arc (as well as the Beam). Things such as on/off, volume and input switching via voice. Note: The Stretch Goal for the Arcana claims it may not  The Arcana will not bring Dolby Atmos to the Beam; although it may improve DD5.1 interoperability with some sources and reduce lip-sync issues While the above may seem obvious...experience here in the community h

I received my ARC today and my immediate impression is that it is a major step backward from the sound quality of the BEAM.  Anyone swapped out the BEAM for an ARC and achieve positive results?  Same iPhone 12 phone used for Trulpay tuning of both setups.  Anyone regretted not returning their ARC within the 45 day window?   I really want to love this thing but it doesn’t sound as good as it’s little brother IMO. 

Hi everyone,I was very excited to hear that Qobuz now supports Hi-Res streaming on Sonos S2 devices. However my excitement rapidly changed to dissapointment I realised that most of Qobuz’s catalogue is higher than the 24-bit/48 kHz which Sonos supports. Anything higher is played 16-bit/44.1 kHz FLAC which defeats the purpose. I have asked Qobuz if they could make their entire catalogue of Hi-res available in 24-bit/48 kHz but it is  a big ask and I don’t hold that much hope that it will happen. I wonder what the community thinks about this.Thanks 

My question, does the Sonos Subwoofer output uses the 0.1 LFE (Low Frequency Effects) channel from Dolby 5.1? And where/how can I verify or test it?If it is not there, you will loose low freq special effects in the audio.I own a Onkyo A-9050 (stereo amp with subwoofer RCA out), but when it broke I used schematics to repair it. Then I noticed that the subwoofer out was just a 80hz lowpassfilter and the 0.1 LFE channel was not used at all even when the amp had a Optical input.My setup is a B&W DM605 S2 and I now use a Optical TOSLINK from my 2019 LG-TV but I will change to HDMI ARC with a new 2.1 Amp. (maybe the SonosAmp).hopefully someone can help me.  

Hi everyone, I am a developer and Im building a .NET app in order to play music from Sonos ZP100 using Spotify. Or alternatively with music plugged into an USB. I tried using the UPnP protocol but it doesn seem to be the right way to reproduce songs. I am only able to play pause stop seek next previous and volume controls but nothing else. Do somebody know how to do something similar?The perfect example is the SONOS S1 app that after linking spotify account can reproduce songs