Spaces & Setups

I can't be the only one that thinks the Play 3 needs updating,it's clearly the best of all the Sonos lineup,The most versatile and best sounding without losing an arm or leg.. C'mon Sonos give us an Updated version.!!

I’m playing a Spotify album. In the Windows app, the app/UI constantly refreshes (loading icon appears in the queue area every 2 seconds, time values and seek bar flash). That results in some flyout parts like the volume levels to close on their own, making them close to unusable. I’ve made a short video better describing the problem: Screengrab Video TIA,-- Jakob

Hi guys need help, this drawing is beyond horrendous but it gets the point wondering if theres any real benefit to adding the One SL to my arc.  Where i sit on L shape sofa can only really get speakers to sides not behind me, or to either side of tv. As speakers wouldn’t be behind have to wonder any benefits to adding them ti system 

Arc is attached to tv. Works fine.  Added Gen 3 sub.  Works fine.  Want to add AMP to power surround speakers.  It adds to system but nothing comes out of speakers.  Try play says speakers not making sound.  

Hello! Was looking at the financial reports Sonos published this morning and read a transcript online, saw that Sonos products pricing are going to be increased… anyone has any news on this?  

A touchscreen controller for Sonos, using a Hyperpixel 4” touch LCD display and a Raspberry Pi Zero WH.Using https://github.com/maru-sama/sonoscontroller.  Pi configuration based on http://www.weigu.lu/sb-computer/pitoucon/index.html, with mods for touch rotation.Provides a full-time desktop display of what’s currently playing, along with basic control. 

I did some tests with the introduction of Atmos and Lossless audio on Apple Music Playing audio through Apple TV Music app → TV → Sonos Arc, you get:Atmos on Sonos appAtmos on Music appPlaying audio through iOS Music app → Airplay → Sonos Arc, you get:No Atmos but Lossless on Music appAtmos and Lossless unknown on Sonos appPlaying audio through iOS Sonos app → Sonos Arc, you get:Atmos and Lossless unknown on Sonos app 

I have three sources into the Arc (Apple TV, Cable box, TiVo antenna box) and output is to an OLED LG TV and am using a Logitech Elite remote with hub.   Most of the time all is well.   Sometimes when I switch sources, the source cycles on and off (video and sound) about once every second.   If I turn everything off, it fixes it and all is well again.  It happens most often when switching to the Tivo box but not always. Diagnostic= 1356345119  

Hi, My TV does not support HDMI to Optical Dolby passthrough. If I buy a product like the one in the link below, connect it to my TV’s HDMI ARC port, use the optical cable between this and my PlayBar’s optical in, would my PlayBar + 2 Play One rears be able to receive Dolby sound:https://www.amazon.com/avedio-links-Extractor-Splitter-Converter/dp/B07H94D77V/ref=sr_1_2_sspa?dchild=1&keywords=hdmi+arc+to+optical&qid=1627813739&sr=8-2-spons&psc=1&smid=APNU4RDT15RHI&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEyR0lYTkRUWlBPRVcwJmVuY3J5cHRlZElkPUEwNDk5NTU4M0lZM1U0UVU5T1pVWCZlbmNyeXB0ZWRBZElkPUEwMzMwODkwM08yWjg2WFJaMzBOOCZ3aWRnZXROYW1lPXNwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU= Thank you!

I have 2 Play 1’s set up for a surround sound with my Beam. They worked great for at over a year. Lately, the Play 1’s just disappear and Sonos doesn’t recognize them anymore. So my room where I have the surround sound set up  says (Beam + ? + ?).The steps I have followed to correct:Remove the Surround Sound setup on the App Factory-reset the Play 1’s and rename them Completely set up the Surround Sound again.I usually have to do this 3 or 4 times before it is successful. And within days the surround sounds doesn’t recognize the Play 1’s again. I’m getting very frustrated. I really, really like the surround sound (when it works) and I’m wondering why I didn’t have this issue for over a year and now it happens all the time.FYI, I have a mesh WiFi in my house. Same one that I’ve had for several years, so it isn’t that. Would appreciate some help!!

All working fine till I got back from holiday & I cannot sync my beam.  I switched everything off & rebooted the router. Still same problem.  I have changed my settings on TCL & allowed the TP Link. It even recognises the beam.  however on app when I go to set up I get this message…Or it asks me to use my remote to accept TV audio output, I’ve done that   

Hi,Just wondering if other owners have the same issue.When I put my roam in my bag the on/off switch is not protected and it happens that it switches on and when I want to use it a few days later the batteries are empty. I believe the on/off switch should be not sticking out but be either recessed or otherwise protected from being accidentally pressed to avoid unintentional switching the speaker on. Thanks, Andreas

I am having an in ground pool built in the backyard in about 2 months.  I have an area on the south side of the pool that will be a landscape bed and will have outdoor speakers installed.  These will be hard wired speakers being run by the Sonos Amp.  The Amp will be installed in my basement with wires run out to the speakers by the pool.  On the west end of the pool I will have a gazebo with a TV installed.  I’d like to use the outdoor speakers for the audio from the TV as well but not sure how I’d hook the entire system up to the Amp?!   Any suggestions would be greatly appreciated!  Thanks

Hi allI have a 5 - 7 year old mixed system with Playbar, Sub, Play 3, Play 5 and Connect. My Play 5’s are S1 only so I haven’t done any updates since S2 was launched for fear of them no longer working. Everything works great now so I have no need to update.We have just added an extension to the house, and so I jumped on eBay and bought an old 2nd hand Connect so it would be S1 compatible. When I just tried to add the Connect, the Sonos S1 app (tried both on Android and on PC) both require me to update before it will let me add the new device.Can I add the new (old) connect without updating? Or can I update the apps and stay in S1 world? I’m just worried that if I press the update button it will update me to S2 and then I can’t use my Play5’s anymore. I have no idea what the new features of S2 are but I’m fairly sure I don’t need them. Everything currently works great! My PC Currently running v11.2.3.My Android currently running 11.2.10Cheers - Matt

Hi, can anybody tell me the vale of resistor R15550, located under the WiFi module?This component is missing on my board ( knocked off and lost by previous “repairer”). Oddly, the player still works, but I would like to replace it.Many thanks for your help, this is my first post!Andy  

I'm a Sonos newbie looking for a little advice.I'm finishing my basement, basically a big open room.I am planning on doing surround sound in the seating area w/ an Arc and two of the sonance in ceiling speakers for the rear. Ceiling is a drop ceiling. Am I correct in assuming that the speakers are too heavy for the ceiling tiles and need a bracket. Is there a recommended bracket for the speakers?

I set up my second Roam to the first one and used the PAIR feature in settings. All goes well. Music plays in stereo, etc. But when I come back later to play music the two Roams have ‘separated’ on their own and assigned themselves new names.One is named the original Roam’s name (which was the name of the room it was in) and the new Roam just takes on a generic name like ala ‘Sonos Roam’.I relink them, they play. And then in awhile they disconnect on their own.Customer support says I’ve got to go into some crazy-a55 process with my Comcast router, and settings and what not -- but I have a feeling there is a simpler solution. Yes? \Any suggestions appreciated, thanks. 

Just opened my $169 Roam - and was shocked to learn it didn’t come with any kind of carrying case and/or a strap.  Seems that for this kind of money and a product that is meant to “roam” a case should be included.  

I just fitted the Sonos sub on its side, under my bed. I cant begin to explain to you how much more bass you actually feel and deeper tones. I guess the bed frame acts like an enclosure.This has absolutely transformed my experience. If you like the Sub now, you need to do this immediately.

I have two SiriusXM accounts, one for each car. This allows me to use two streams as long as each stream is started from different accounts. This will work OK from the Select Music Source and Alexa is set to use one specific account. The problem is when using Favorites because there’s no way to distinguish accounts. It would be nice if there was a way to easily see what account is tied to a favorite before using it.

Hi. I’m new here :) I was an audio addict years ago and had a big setup. This was when CDs and big DACs ruled the landscape.  fast forward 15 years, 3 different houses and now two children and my listening has changed dramatically. The CDs are gone, the big 2way setup is gone, and it’s all spotify and casting to different speakers. Yep I went for convenience over clarity!  Early this year I bought a play5 gen 2 for my living room. It sounded good but wasn’t that exiting. Just nice and clear. I came across another at a good price a few months ago so I grabbed it and set up a stereo pair. This sounded a LOT better. Since then I have changed to tidal, but learned that Sonos doesn’t like their hi res audio. (I’m steaming off my iPhone 12) So a week ago I set up a Qobuz account and started streaming their Hires gear. This sounded so much better, it reminded me a lot of my “old glory days” just with a fifth of the physical footprint!  Rhys has me wondering what people use to feed their 5s. I

I'm hoping someone can shed some light on this for me.  I recently purchased the HD fury arcana but when I connect it to the firestick and projector I only get sound for 5 seconds while the sonos app is trying  to connect and then it stops and I no longer receive sound.  I was getting sound prior to connecting the hdfury when I used an hdmi switch.  Can anyone confirm what settings I should have on the hdfury to ensure I receive sound.  I'm using 4k cables, about 40 ft long to the projector and to the arc.  I've enabled cec settings on the firestick and projector. 

I currently have a single One and contemplating purchase of a Beam plus 2 x symfonisk speakers for TV surround. My question is whether it is possible to use the Beam / symfonisk combo for TV and also separately use the One and one of the symfonisks as a stereo pair for music?what would people recommend so that I can get ‘the best of both worlds’ with this combo? Maybe Beam plus One for music would be a better bet?thanks

I used Sonos speakers a while ago, 5 years +. My friend had the system and I was really impressed. I recently decided I needed some speakers at home and remembered Sonos being the best quality. So I purchased the double pack of the ONE SL. I have to say i’m shocked about how much the usability has declined. Have had constant issues with connectivity, no one is available over the phone, can only connect one of the speakers, does not work on wifi, one of the speakers will not connect at all even over ethernet connection. Complete embarrassment of a system.Will be returning for money back, ill go and give Bose a call. Don’t waste your time with Sonos. I have exceptional wifi too.  

We recently purchased our 2nd Move. We love them.What are the chances that the charging bases will come with USB-C style chord?the move is positioned on our kitchen desk and the power outlet is inside a cabinet the accesshole is too small for the plug to pass through?