Spaces & Setups

Hi, I connected my beam to my Samsung TV (hdmi arc). My Apple TV is connected to my TV. However I can now change the volume, I would like to see the volume animation bar on the Apple TV when I adjust the volume. Is this possible?

After having installed the 13.4.1 update this problem occurs: a daily update of my music library at 11.50am removes the active queue in one of my rooms. Radio play in other rooms is not affected. The problem occurs repeatedly and can be reproduced. Diagnostic: 78616423. Please advice what to do. TIA.

Hi allA relative has asked me to look into getting wireless speakers for her house.  She listens to classical and pop/rock so will likely be set up by me to use Spotify.She has 2 small rooms - one living room, and one dining room, which aren’t separated by a door, rather a walk through arch.I was thinking of getting:LIVING ROOM - 3 Sonos One’s - 2 in a stereo pair behind the sofa, and one facing you when sitting down.  Would that be better than just the stereo pair.  (Presume 2 stereo pairs would be overkill) DINING ROOM (not used regularly) - 2 Sonos One’s in a stereo pair.  (Dining table in middle of room). Does that make sense?  Total newbie here!

Can I use Google mini to control my Sonos PLAY 1 speaker?  I’ve followed all instructions, downloaded the apps, etc but can’t seem to figure it out.  Is there a special command after Ok/Hey Google to have it turn on my Sonos speaker so that it plays the local radio station it’s set on?

I just bought a Sonos Roam and regret the decision. Seriously it does not work. Bluetooth volume curs out. Then will not increase in volume Scratchy notices. Absolutely hopeless. Took it on holiday and just a waste of time. Don't buy this product. I have 20 other speakers with Sonos and all (mostly) fine. This product is rubbish.  

Canadian living in China for the last 8 years now.  After a lot of research I decided to purchase a sound bar due to space restrictions living in China.  In Canada I always used component AC3 systems but I have read that SB tech has come a long way.  I recently purchased a 75r645 TCL which i am super happy with and its equipped with eARC so Sonos Acr and 2x One XL seems like the best choice.  Due to likely protectionism taxes this unit is much more expensive (12,000 rmb) than other countries in China so it was a difficult choice over the MUCH cheaper Samsung HW-Q950A.  Getting it up and running was not at all easy and a poor experience.  Having the eARC and ability to control day to day operation with the TV remote was a big deciding factor over the Samsung.  After 3 hours of playing with configurations randomly I finally got it working but the input lag and screen update for the remote is long and annoying.  If this was a cheap product or old tech I would accept this…. but not conside

Hi,For many years now (since 2011?) I have been using Sonos Connect:AMP to play music in my study, on or via an iMac, with separate loudspeakers.The Connect:AMP is wired directly to a router (wired to the main modem/access point) in another room; the other Connect:AMP ethernet port is used to wire to the computer.I have always had problems with unstable wifi in this room, so after many experiments with extra routers I went for cabled only, also to make the most of the fast internet connection.This cabled set-up has worked perfectly for many years, but over the past two months or so (can’t remember exactly) I get Sonos dropouts constantly when loading/scrolling (heavier) webpages.I have had the same 2019 40Gb iMac with SSD drive for almost a year and made no recent changes in the system.I have reset the whole chain a few times but the problem persists. It occurs with all music, whether I use Sonos radio or Spotify or play music from my own library.I have not encountered anything similar

I just got an iPhone 13 and TruePlay is not supported.I also bought an iPad Air 4 and nearly a year later, the feature hasn’t been added yet. But Sonos sure is happy to tell me to buy all its new products instead.How long until this feature is added? Anyone taking bets? How many dollar bills do I have to cram into the HDMI port?

Is there an equivalent to Sonosequencr for Android?  I had it on my old work iPhone, but no longer work there and my personal device is an Android.  My wife has an ancient work iPhone so I can at least still use Trueplay, but she doesn’t want to install paid for apps.  Is there an Android equivalent that’ll allow me to stereo (or surround) pair dissimilar speakers?  Currently I’ve got my Playbar, Play:1 and Symfonysk set up as my surround system I think, but I can’t remember, and I may want to tweak that at some point in the future.   EDIT:  wasn’t clear enough I don’t think - it’s to allow me to stereo pair (a Symfonysk and Play:1 in my case) or configure dissimilar speakers as surround (so adding these 2 as rear surrounds to my Playbar) - not just simply playing across multiple different speakers. 

Hi,I like a minimalist look and therefore am trying to figure out if I can only use Sonance in ceiling speakers with Sonos Amps for my TV audio (maybe add a subwoofer). I would like to NOT use a soundbar or other speakers, does this work?Our house has 5 in ceiling places speakers close to the TV wired to an AV room:one in the center right on top of the TVone to the left and one to the right on top of the tv two a bit further back behind the tv is a Samsung Neo 85” thanks for any suggestions,T

My current living room setup consists of a Playbar, and a Play:1 / Symfonysk stereo pair, I think set up as a surround setup in Sonosequencer (but I can’t remember, as I no longer have an iPhone).  The Playbar is connected to my TV via optical, and the living room setup is mostly used for TV audio.   My room isn’t enormous.  I’m wondering if changing my Playbar for a Beam v2 would be an upgrade, downgrade, or just different?  Despite mines being pretty new, the Playbar does feel like it’s being quickly superseded.  I can’t justify an Arc (feel I’d be better getting a Sub of somekind before I went to an Arc if I was spending that kind of money). I know the general consensus with the Beam Gen 1 was that the Playbar was still markedly better, but is that still the case with the Gen 2?    

I have recently upgraded from the beam to the beam gen 2. Setup is the same on the same TV however now the sound is behind the picture. Pausing the video helps for a bit. Anyone have a similar experience?

Sonos recently announced 24bit audio output for Amazon Music on some devices…Does the Connect (The one compatible with S2) can output 24bit audio through optical ?Any idea ? Thanks, Denis 

So is Sonos not doing their annual sale?

Upgraded to a couple of 5s for music playing and have apple music streaming. If I play through the Apple Music app it reads e.g., ‘Lossless’ under the track. If I play Apple Music directly from the S2 app, I cannot see what audio quality is playing anywhere. I’m sure it used to be available. Cheers

HiI have recently invested in an Arc, Sub, two 5’s & 2 one’s and looking to set up with the 2x 5’s and Arc forward facing under/next to LG C1 OLED TV and use the 2 ones as rears.The room is 7 x 5 mtrs and has 5m gable ceilings and I will be viewing TV from about 5 metres.I will also be using Apple play, PLEX via a MacMini and Sonos eco systems for audio/video.My question is have I over done it with the fives and the ARC simultaneously pushing out Dolby/Dolby Atmos?...or will they blow my windows out?...or it it not possible to achieve this setup?Thanks Scotty

I am looking to connect two third party bookshelf speakers to a Sonos Amp. Are there any recommendations for affordable but strong performing speakers that combine well with the Amp? 

Hi all , been using the Sonos S2 app for a couple off weeks now , not sure if there's a suggestion thread but perhaps the app UI could be made to look a big nicer / classy ?? Tbh it looks boring and compared to the Yamaha I've come from the Yamaha one looks way better , the colour theme for the room runs through the app , Yamaha one seems to be easier to navigate too Sonos app is just white or grey , needs to be made to look nicer to match the quality of their speakers etc , I've attached pictures so you can see .Top is Sonos , middle and bottom Yamaha .

Why does Sonos have such horrendously incompetent developers? That must be the case considering the constant plethora of issues I experience with multiple devices. There are too many to even mention. Does Sonos not make enough money that they can afford competent developers? Sonos must be the most unreliable and unstable app on my devices. Constantly losing connection to Spotify, constantly requiring login, constantly disconnecting, constantly losing the connected devices, constantly etc etc etc. Such a great product with such terrible coding. It's a shame but I won't be replacing them with more Sonos. I'll be finding something else for sure. 

Hi guys! I am planning the audio setup in my new house which is under construction and I have some questions about the Sonos Amp. The room is an open space living/dining/kitchen area. This is my first personal encounter with Sonos products and their app.- I will have one Amp powering two in ceiling speakers at 45 degree (vaulted ceilings) as fronts, connected to the TV through HDMI Arc.- Another Amp with two In ceiling speakers as rear channels (45 degree, vaulted ceiling)- The Amp powering the front speakers will also be connected to a SVS SB-1000 pro.Other than this I will have two more Amps powering another four in ceiling speakers and one more SVS SB-1000 pro. This will be in the other half of the open area for music only and it will be set in “dual mono mode”.The question I have is if I will be able to set the two amps connected to the tv to “dual mono mode” when I play music through the whole system?Will they work as a dedicated 4.1 system when they are playing signals from the H

Haven’t used the Sonos app that much in the past but recently started to (macOS on a MacBook Pro with two external monitors (one vertical and one ultra wide) and iOS on iPad Pro and iPhone 12 Pro Max).First, would be great if the app would adhere to current system dark/light mode (as the major of other apps do today). I.e. just switch depending on time of day (when the rest of the system switches to or from dark mode)Second, maybe Sonos should put som UI/UX people on the overall interface? Everything is in like 8-10pt font size… really? Looks like something from 2008. Just in general the UI needs an overhaul to be on par with todays design standards. Why do I have to have three columns in the desktop version? How about two columns, one, 1/3, with current and available speakers, in queue etc. Column two, 2/3, with entire list and maybe large album covers on top and big accessible controls. What’s with all this “tiny tiny”… Of course this is the DTP version, where there is a lot of unuse

I have had my Sonos for a few years, works very well with my 1 yr. old LG OLED TV. Model CX PUA. I use the optical audio , am sure it has HDMI eArc and  Dolby Atmos.  I would think I could leave  the Gen 1’s and sub without upgrading the whole system?  Thoughts? ThanksWTP

Hello !Until recently, I could stream from any source on my iMac (Music app, Safari…) to my Sonos SL.I found it disappointing I couldn’t use the mac speakers at the same time (like it worked on Music app), but it worked.It’s been a few days I can’t connect from the Mac via the Audio menu, nor via preferences, so it doesn’t work with Safari.It works with Music app, though : so the mac can connect to the speaker (but now it disables the computer’s speakers…)Is there an easy way to fix this ?-I hard-rebooted the speaker-I restarted the computer-I connected via the Sonos app (but it only shows music services, not browsers) Thanks for any help ! 

HiAll of my Itunes playlists have stopped being available on Sonos - it just says ‘no selections are available’.  I’ve not actually wanted to listen to a playlist for a while but they used to play with no problems.  I’ve not changed any settings on either Sonos or Itunes, there have literally been no changes to either so does anyone have any idea how I can get them on Sonos again.  I’ve removed my library and readded it, I’ve updated my library countless times but they just won’t show up?Any help would be much appreciated.

Spectrum cable company installs different cable box and my customers with Beam and Arc sound bars loose audio return channel. I Installed all new hdmi cables, reboot etc all troubleshooting steps no help. Speaker bar may connect for a while, turn TV off or next day we have no audio return channel connection with different Spectrum cable box. It might be Samsung cable box?