Spaces & Setups

Sonos S1 Controller hangs at startup on my Mac.  Wondering if there is a solution that does not involve disabling NordVPN.Here is stack trace, seems to be the same as this Sonos S2 issue that was reported for a different VPN product, Analysis of sampling Sonos S1 Controller (pid 22295) every 1 millisecondProcess: Sonos S1 Controller [22295]Path: /Applications/Sonos S1 Controller.app/Contents/MacOS/Sonos S1 ControllerLoad Address: 0x10f1c5000Identifier: com.sonos.macControllerVersion: 57.14.37030Code Type: X86-64Platform: macOSParent Process: ??? [1]Date/Time: 2023-08-26 12:44:22.693 -0700Launch Time: 2023-08-26 12:43:57.445 -0700OS Version: macOS 11.7.2 (20G1020)Report Version: 7Analysis Tool: /usr/bin/samplePhysical footprint: 96.8MPhysical footprint (peak): 96.8M----Call graph: 7920 Thread_922607 DispatchQueue_1: com.apple.main-thread (serial) + 7920 start (in libdyld.dylib) + 1 [0x7fff2032df3d]

I have just bought a new Samsung TV and it connects and works ok with my Sonos Playbar, connected via an optical cable. The TV smart remote will not however control the volume on the Sonos Playbar. I think that the only way for this to work is via the HDMI/ARC connection. The Playbar however doesn’t have an HDMI connector. Can anyone suggest any way of solving this, (other than upgrading to a Sony ARC!)? Is there an Optical to HDMI adapter out there that might work to solve this?

As the title says - I am having issue getting ATMOS to passthrough Samsung QN75Q7DRAF to SONOS Arc from Sony - UBP-X800M2 The Samsung does NOT have eArc only Arc - I had an AppleTv 4K which I discovered will not pass ATMOS through to reg arc only eArc - anyone know if the Sony has the same issue?   I have searched other threads and made the changes on the Sony Blu-Ray and still no luck Built in TV Apps like AppleTV/Disney etc DO send ATMOS mix to the Sonos Arc, and if I use Sonos App, I get ATMOS from both AppleMusic or Amazon Music. This all frustrating because I am trying to go more minimalist and got rid of a Denon AVR3500, Polk floor standers & center channel and an Outlaw LFM-x1 sub to go all Sonos - Really going to suck if the TV is the now the weak link in the chain! I don't see any updates that were made by Samsung to upgrade the ARC port to eARC (if even possible) Is there any kind of adaptor that could fix this? 

Some providers services such as Tidal provide 24 bit support but Sonos don’t implement it.It appears that currently Sonos only provides 24 bit support for Amazon Music services, when will other suppliers be supported?

I have an old Quad 33/303 set up that I love and works very nicely with my turntable and Sonos Port as sources. It has a line-level output that I connect to the Port’s Line In so that I can listen to the Turntable in other zones. However, I have to turn the volume up on the other zones WAY higher than from other sources. The 33/303 Line Level output is adjustable, and I’ve set it to it’s max (“H” in the table below). The Port’s input settings are set to 1 (low) and it’s still too quiet. Not distorted, but just too low.What are the actual line-in sensitivity levels of the Port? I can in theory change the component values in the 33/303 to output more than 100mV, but I’d like to know what the Port’s inputs are in order to choose correct values. 

I have an XGIMI horizon pro 4K projector and newly bought a Sonos Ray. How can I connect my connector with the Sonos Ray sound bar wirelessly?  I just did some research, and it sounds like Sonos Ray doesn’t support bluetooth. Is there any alternative way?

Are there any plans to add more than just two speakers to surround? This feels really limiting for some rooms. 

Is it possible to migrate compatible Sonos units one by one from Sonos 1 to Sonos 2 systems?  Most of the incompatible units I have are in hard to reach places and so would be much easier if could keave the Sonos 1 system as is and gradually move the compatible  units one by one to new Sonos 2 system (which I have in one room). Thanks for any suggestions. 

How would I play my Chirp audiobooks from iPhone to Sonos? (I only saw an answer regarding non-Apple products.)

I have a lot of Sonos speakers throughout my house, and it would be nice to be able to use a single volume control for all speakers at once. This is not currently practical, because each speaker has its own relative volume profile that depends both on the speaker type and on other factors, such as room size and placement.It would be great to be able to spend some time creating snapshots of various volume settings, so that all the speakers have the same relative volume throughout the house, and then for the Sonos app to create volume curves from those snapshots. I think this could be done pretty easily with just three snapshots, one for low volume, another for medium volume, another for high volume. Then, the app would calculate volume curves for each speaker, at which point you should be able to control the volume for all speakers at once with a single slider/knob/etc, with the relative volume of each speaker remaining consistent at all times.I really can't imagine a scenario where peo

I’m trying to get this working. I’ve gone thru several help sites (Sonos, Parallels,etc...  but none of the suggestions have worked. They haven’t even come close to making it work. Any suggestions?

There is a locked thread with an unacceptable answer (put a sticker :D)I simply searched “surround test” from Youtube and played “5.1 Dolby Surround Test”.The lady kindly announces “This is the right/left surround channel” from the specific speaker, and it was easy to switch the places (which were of course wrong way around after moving the house)…Same applies for stereo pairs, equivalent stereo tests exist. Or then just use balance as somebody indicated in the “sticker thread”…

Hi, I would like to know if it is possible to connect the Sonos Play 5 to the TV.  If you can connect a turntable via RCA cable, it should also connect to the TV. If anyone can give me some clarification.  Thank you

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.

I have just swapped over from a LGTV C9 to a LG TV B3 I thought the setup was the same but Ive got no sound to Sonos beam on the optical port has anyone else had the same issue 

Do the various SONOS RADIO channels have corresponding playlist available to listeners

I want to use my Sonos Roam, which I haven’t used for ages. So when I try to sign in using the Sonos app on my iPhone, it says “Enter the email and password for the Sonos account associated with”  -  and then it shows an email address I don’t recognise. Finding it impossible to sign in. I’m using the app on an iPhone 14 Max. Thanks 

What soundbar works with LG OLED C1 AND Bluetooth earbuds (or other) connected at the same time? I am considering moving the Beam 2 to a different TV and buy a new soundbar.Sonos Beam 2 is not compatible. Have tried mentioned fixes from this site to no avail (including recent delay setting). Only unplugging Beam will allow Bluetooth streaming from LG C1.

Anytime I attempt to play a podcast through YouTube Music, I receive the error "Unable to play (podcast) - the connection to YouTube Music was lost." I've tried disconnecting and reconnecting the service but with no luck. I'm able to play music, just no podcasts... Anyone else experiencing this?  Thanks!

Hello Sonos Community,I'm exploring small business ideas in Dubai with a focus on audio technology and am interested in understanding how Sonos products can play a role in my business venture. What are some creative ways that Sonos wireless speakers and audio systems can be used in a small business setting in Dubai? How can Sonos's technology enhance the ambiance and customer experience in cafes, restaurants, or small retail shops in this region?Looking forward to your creative ideas and suggestions!

I need a way to use Sonos without giving location.My local network is my local network and location is irrelevant so I don’t want this intrusion in to my business. I don’t want to have to report my whereabouts to the manufacturer of a piece of hardware I buy. The concept is frankly bizarre.   

Hi allI recently purchased Samsung S95c which has the OneConnect Box.I have a combination of Sonos Arc and 2 Sonos One for rear sound.I have Sonos Arc connected via HDMI 2.1 AUDIOQUEST Pearl 48 cable to the HDMI 3 eARC port on the Samsung OneConnect box. I enable the eARC function and it works at the beginning. After some time, sound drops out and TV goes to TV sound. After a couple of seconds it goes back to eARC. If I disable eARC, this does not happen.TV is running latest SW 13.10.3 and Sonos Arc is running 15.11.I have also tried with HDMI cable that came with Sonos Arc and it had the same issue.Has anyone been able to resolve this? Thanks

The Sonos Speaker does not support bluetooth because there are losses. however, there must be protocol and software(device drivers or middle ware) which should be able to connect the five as an output speaker from my PC or phone.I do not need to connect a external device to do the same.Buying such luxury speaker should come with atleast these features or atleast allow the community to develop such software.

I have been told that I can no longer update my system or add products to my existing system because my iPhone operating system is too old. The mesons as follows: The OS on this mobile device is no longer Supported. Which basically means I have to get a new phone if I want to receive sonos updates!!

Hey, I know there were a couple of posts saying that this had now been fixed in a firmware upgrade.  My system is fully up to date But I cannot get my Sony Bluetooth turntable to connect to my era 300s. Am I missing something?  Do I have to do something manually to upgrade? All I get told is that my system is up to date.