Spaces & Setups

Hi,I am having a setup of multiple sonos speakers (livingroom: arc with sub and two ones, bathroom: one, bedroom: two symfonisk, outdoor: move, ...) Everything was fully functional regarding spotify until one month ago.Now super weird behavior - livingroom, mancave etc works super well with spotify both via spotify app on my phone as well as via sonos app Selected rooms / speakers do not connect at all to spotify If I group speakers and start with the ones working e.g. livingroom and connect them to spotify and then linking in the non working speakers step by step - they all playNo change in router software, router rebooted, hard resetted speakers, setup system completely new, wired and wireless, carried the speakers around in my flat in case of wifi coverage - it seems that some speakers are just completely broken regarding spotify, others functioning.Btw - broken speakers can play anything else via the network (from internal server, from tune-in etc.)Any ideas? Thanks

How do I clear all the paused stations on each player?I was woken in the night by one speaker suddenly deciding to un pause.

Since I switched to Windows 11 I can't add folders to my music Library settins. I'm trying to add a music folder that's on my internal hardrive and I keep getting the message "Sonos was unable to add the music folder, Reason: The computer "DELLPC" refused to let Sonos connect to it.

Hello,Can you tell me if in this configuration I will be able to have sound in Dolby Atmos formatSamsung Qe55q7f (2018) ( 1 hdmi arc)Sonos Beam Gen 2Netfilx Premium UltraHDAccording to research I see a lot of problems and I'm a little lost.Thanks in advance for the help and answers.Thierry 

Are them compatible?

I accidentally hijacked a Sonos Move in the home of a relative, who lives in another city. I played music on her Move when I visited and was connected to her WiFi. Now when I got home and tried to play Spotify music on my own Move, the music comes from her speaker. This is spooky. I renamed my own Move and now I can choose which Move, in which city, to play music on. We are all on S2. Is this a bug or a feature? Is this a Sonos or Spotify problem?

Hello! I have 5 Sonos that are AirPlay enabled, including 2 amps.  for these two amps, they are setup identically, they are stacked on top of each other,  both hard wired direct to the network.  1 amp (and all my other Airplay speakers) work.  But 1 amp gives the same error on any device (“unable to connect to “the pool”) ive power cycled, restarted the network, checked for updates,   Turned WiFi on and off on that amp,   Tried a half dozen iOS devices,     Nothing I do will make the Sonos work.   for this broken amp, no other symptoms, all music services work from the Sonos ap, but not from airplay or apple HomeKit.  it did work at one point when I installed the amps initially, but not anymore.   any tips? Thanks !

Can more than one Sonos roam be paired via Bluetooth? 

I bought my sonos about 5 years ago.  I have a playbar and a sub.  I would like the easiest way to create surround sound using my existing equipment. Thanks!

Hi all,I’ve had an email saying you can get 20% on the SONOS website. When I select the item I’m after, Sonos Stands for ONE, ONE SL and PLAY:1 white, and add it to my basket when I go to pay it reverts the price back to full price and not the discounted price. Is anyone else experiencing this? I’ve tried to contact/get hold of Customer Services however, I’ve not been successful as the email address I have keeps coming back as not in use.Any help is appreciated.

Hi everyone.  I have a sono beam 2 hooked up to my LG C1.  For 5.1 sound from netflix and my cable box, the sonos app would use to say the sound coming in is Dolby Digital Plus 5.1.  Now when I go to my sonos app, it says Dolby Multichannel PCM 5.1.I notice Dolby Atmos now it says Dolby Atmos while it use to say Dolby Atmos (DD+).Dolby Output from the TV is set to AutoIf I change to Passthrough, then it changes back to Dolby Digital but I never had to do that before.I was wondering what happened or what has changed?  I don't think I changed any sound settings recently.  I did update to the new firmware, but not sure if that caused this issue.I guess I am wondering how do I change it back to Dolby Digital Plus 5.1 without putting it to passthrough?Also, which is better?  Dolby Digital Plus 5.1 or Dolby Multichannel PCM 5.1?  Which Atmos is better?Thanks

I still don’t understand why the standard Deezer feature rich experience is not available inside the Sonos application. Sonos just does not want to make any improvements here and it would significantly improve my user experience. I was thinking of getting a 2nd Roam but if I want both stereo and missing options in Deezer’s native environment, I can’t do it because Roam wont support bluetooth sterio pairing and the Sonos environment won’t support the full Deezer experience. Disappointing.  

Hii know there have been some posts and discussions about connecting B&O speakers to TV via Sonos Port.  I am looking for a simpler just strictly connecting Port to B&O Beolab 6000 speakers.   And I can stream music from my phone to play on Port and my existing Arc.  what cables do I need and what’s the easiest/simplest setup? TIA!  

Hello. I have been having an issue with my Connect:Amp for awhile now. Every time I turn up the volume to about 65% it mutes and a white flashes on the amp. I have it wired to two pairs of Yamaha outdoor speakers with 130 watt peak power handling. One pair is located outside at my patio and the other pair is installed in my garage. To independently control the volume of the two locations I installed a Russound impedance matching volume control for each pair of speakers. I am thinking that the volume controls are what is causing the issue but not sure how to determine that for sure. Any help is appreciated. 

Hi folks,Anyone know why I lose all sound from arc/sub/play ones when I unpause the tv? It returns if I turn the tv off and on. My tv is Sony a9 and using virgin box. The sound is awesome so I must have it all wired correctly!!Thanks!

Buongiorno, ho una domanda da porvi. Possiedo un arc un sub e 2 play 1, se comperassi altri due play 1 come canali anteriori è possibile creare home teather 5.1? Grazie 

I am currently creating a home theatre setup in a family room that measures 18’x12’. I do not have the ability to install recessed wall speakers, and I do not wish to hang speakers off the wall. Can I use 4 ceiling Sonance speakers to be my front L+R and rear L+R, along with a sub and Arc for my centre channel? I am planning on hooking up the system to my television via the Arc.

Hi,I am quite keen to buy the new SONOS arc sound bar. But I am not sure if it is suitable to my room. I am afraid it may be an overkill. My room size is 14 feet by 16 feet (224 sq feet or 20 sq mtr). I have a 77 inch Sonly OLED TV and wish to use the arc with it in the room. Cananyone please advice if I can go ahead and get it or if it is not advisable for such a small room size. I need the best possible sound quality and ready to spend the money, I mean budget is not a constraint. Your help will be greatly appretiated. Thank you very much.

I really want to get rid of my remaining Apple HomePods. However, a chief reason for keeping them is the ease of handing off anything in playing on my phone to the speaker. I can’t see anyway to do the same with Sonos. Am I missing something?

I purchased a pair of Roam speakers to use with my existing stereo system, connecting through Bluetooth, so that I can listen to CDs/radio/vinyl playing from my receiver in other rooms. I have an external Bluetooth transmitter/receiver plug-in to connect with the Roams which works well, however there is a significant sound lag between the Roam and the existing stereo speakers so I can't have them both on at the same time. I tried a different plug-in Bluetooth transmitter/receiver with different Bluetooth codecs as well but that didn’t work either.Is there any way I can get the wireless Roam speakers and my old wired speakers to work in sync? I have read about needing to hook up old systems with the Port or Amp but I want to be sure that this would actually fix my problem before I invest in a substantially more expensive component. Any help would be much appreciated. Current System:Record Player: Project Primary-ECD Player: Pioneer PD-M403 SRStereo Receiver: Sony STR-DH190Wired Speakers

I have a tivo edge and trying to setup the remote to control the volume of the Arc.  The Tivo remote works just fine with my TV - turns on and off and selects the input without issues.  The remote uses IR.  To program the remote to control the arc, the Tivo instructions are to select a A/V device from the Tivo remote setup menu and try the different codes to see what works with the Arc. There is not an option to select any Sonos codes, so you apparently must use a code from another brand,  My research says thet the Denon codes work with the Arc - but not mine!  I have tried all the Denon codes and none of them work. My remote is in IR mode and has new batteries.  How do I set up my TIVO remote to control the volume of the arc. 

My original Roam died and has been replaced under warranty.  Since the problems seemed to be power related, I’m thinking of only using this one on USB-C and keeping the wireless charger in a drawer.  Is this paranoid?  The original would regularly drain faster than it’d charge on the wireless pad but the new one seems to be behaving and I was wondering what experiences everyone else had.  I may even try out the voice assistant again on USB-C with this guy, it killed the battery faster than anything else on the first one.  

Hey there,I have two Sonos S1 gen2 and want to know if the little Ray tv soundbar is compatible with my 2 speakers?If u you oh can help me Thankyou.😎 

Hi All - I just added Sonos to my gym via a Ray sound bar on the TV.  My wife does guided workouts using the TV. Particularly on the treadmill, the TV speakers too far away to reliably hear over the treadmill motor. I'd like to use a Play 3 as an additional speaker, essentially just playing whatever the Ray is outputting.  I was able to add the Play 3 to the system with no problem, but it sets itself up into a new room ("Gym 2").   I'm figuring I can just put the output of the ray to the Play 3, but is there any way to permanently group these together?  (Improved WAF....you know....).   Thanks! 

After exhaustive troubleshooting, I’ve narrowed the issue down to the 3.5mm Line Out from my Optoma UHZ50 being the culprit.  Setup: Optoma UHZ50 Projector sending audio to Sonos Amp via 3.5mm “Audio Out”. The wire is one-sided on the UHZ50 side, then has a red and black end which plug into my Sonos Amp. My Amp powers to Definitive Tech DI-8R Ceiling Speakers.  The issue: One of the two speakers is very low, static, and simply sounds bad. I tried troubleshooting everything - new speaker wire, different banana plugs, even swapped the speaker (I have 4 and 2 are in box) and even tried a different Sonos Amp (I have 2, one is still in box). Nothing fixed the issue, so the only thing left to try was replacing the 3.5mm cable, so I went ahead and swapped that (I also have two of those) and the issue persists, but if I flip the Red / Black the opposite speaker has the problem. Basically the “Left” speaker out on the Amp is the problem when I have the “Red input in the red plug and the black i