Clear all stations

Hi @godfree 

Many people receive a working answer and then never come back to the thread to update it. Once a thread’s activity has died down, we’ll go through and pick the Best Answer. If the original poster of the thread has not replied, this is usually the last post that suggests something likely to fix the issue.

Note that our “Best Answer” isn’t “Solved” like it is on many other forums - in many cases, the Best Answer is to contact technical support, as that’s the best way to find out what the speakers themselves say about what’s going on.

I’ve unmarked the Best Answer on this thread.

Thanks, and I’m grateful for all responses.  I only posted three days ago, so were quite hasty in marking it solved! 😁 .  I will revert if and when Sonos CS replies again.

I have just been talking to Sonos and they could not read my diagnostic report as it was corrupted.  So we decided to do a factory reset and hope it never occurs again.

A factory reset of the speaker seems a bit pointless given the circumstances.

One last thought, if you mute all speakers when you go to bed, any speaker that begins to randomly play will not be heard.

 The factory reset seems the only solution after Sonos said the diagnostic report was corrupted! What else was there?  Muting all the speakers would work but one night I will forget.  Setting an alarm with zero volume only affects one speaker.  I suppose I could keep all speakers grouped but sometimes my wife and I are listening to different channels.

I just hoped for a one-click solution.

A corrupted diagnostic just means there was an issue with your system running/sending the diagnostic. You never mentioned any issue with the speaker since it once randomly started playing, Therefore, I see no need for the reset.

There is no one click solution to your query as people generally want the last music played on each speaker/zone to resume at a click of a button. I can’t see a big demand to clear the previously played station, although you have give a valid reason for such a feature. You could raise it as a feature request for Sonos to consider implementing.

Mr T, the factory reset was the suggestion from Sonos technical support!  It would do no harm, so I agreed,

I know. You said. Still doesn’t change my mind that it was pointless.