Retired Sonos Staff

Introducing S2, New App and OS for Sonos

Support for the newest Sonos products

The all new Sonos Arc, Sonos Five, and Sonos Sub will require the Sonos S2 app. These new players are not supported by the Sonos S1 Controller.

Saved Groups

The new S2 app can save groups of rooms to create groups quickly and easily. Once a group is created, you can select it to start playing music and the players will automatically group up.

High Resolution Audio

With S2, Sonos speakers now have support for high resolution audio, 24-bit, 44.1/48kHz for FLAC/ALAC only. This support is for local music libraries shared from computers and network attached drives. We’ve updated the article on Sonos supported music formats here.

The Sonos Arc is a Dolby Atmos soundbar, and S2 brings support for that audio to Sonos for home theater and music. Dolby Atmos can be read from Dolby Digital Plus, Dolby MAT, and Dolby TrueHD.

How to get S2

All Sonos systems will be able to update to Sonos version 11.2, which contains some bug fixes and stability improvements. This version is a new S1 update, and compatible with all players.

Once the 11.2 update is completed, systems compatible with Sonos S2 will receive a notification that the new app is available. You can tap that notification to start updating and the new app which will guide you through updating compatible players to the new platform. If you don’t see the notification banner, you go to System Tools in Settings to check compatibility and update. Sonos S2 is Sonos version 12.0.

You can check our Sonos S2 Compatibility article for a list of products that are compatible with S2.

Articles and important information about S2

We will support products on Sonos S1 with bug fixes and security patches, and we will do what we can to ensure they keep working with the music services you love given their limited RAM and processing power.

We’ve put together answers to some of the top questions we’ve seen around S2 here, so please check out the following articles on:

Sonos S2 Overview - A great starting place to learn more about S2.

Sonos S2 Compatibility - Information about the differences between Sonos S2 and S1, including which Sonos products are compatible.

Set up separate S1 and S2 systems - Learn how to set up a separate Sonos S1 system with Sonos products that are not compatible with S2.

Known limitations with separate S1 and S2 Sonos systems - This article covers what you can expect when using two separate S1 and S2 systems.

Set up a separate Sonos S1 system

Remove Sonos products that are not compatible with S2 - Instructions on how to use the product removal tool in the Sonos S1 Controller before updating to Sonos S2.

Information about Trade Up:

If you’re interested in updating older Sonos speakers, here’s all the details on our Trade Up program, a way to get a big discount on any new Sonos products that are S2 compatible.

Trade Up home page - Get a general overview of the Sonos Trade Up program.

Trade Up support article - Step by step instructions on how to trade up your eligible Sonos products.

Sonos S2

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beefybarn

Contributor I

One change at a time, they only have a finite amount of support staff. I’ve now got a split system, works fine for me with a few speaker moves.

Wrong change, wrong time. The number of streamers using Sonos speakers far outnumbers those playing files from their local libraries. Streaming is the present, playing files stored on a hard drive is the past. Most businesses support the majority of their customer base, not the minority.

In my case i would disagree, i play all my files from a nas drive, don’t have to worry then if the streaming service goes down for any reason.

T

timgrieve

Contributor II

Ryan, thanks for your response re Amazon HD/UHD and the 16bit vs. 24bit question.

One follow-up: You say that S2 will play 24bit Amazon tracks at 24bit “assuming the tracks are downloaded to your local music library and shared with Sonos.” Is it enough that they’re downloaded and visible in S2’s Browse-->Amazon Music→My Music, or do the tracks need to be added to “My Sonos” to play at 24 bit?

jgatie

Ryan, thanks for your response re Amazon HD/UHD and the 16bit vs. 24bit question.

One follow-up: You say that S2 will play 24bit Amazon tracks at 24bit “assuming the tracks are downloaded to your local music library and shared with Sonos.” Is it enough that they’re downloaded and visible in S2’s Browse-->Amazon Music→My Music, or do the tracks need to be added to “My Sonos” to play at 24 bit?

I’m pretty sure Ryan is talking about purchased tracks that are added to your local library. Sonos has never been able to play downloaded tracks from a monthly service, they contain DRM that is usually only readable by the service’s app.

P

Puslinch

Lyricist III

Can you shorten the app names? SonosS1Controller is on the long side for a mobile device, iPhone, etc.

Sonos1

Sonos2

Would be fine or:

Sonos

Sonos+

arcadelt

Enthusiast I

There are some on Facebook suggesting that reversion from S2 back to S1 might be possible. Can anyone confirm please?

jgatie

There are some on Facebook suggesting that reversion from S2 back to S1 might be possible. Can anyone confirm please?

At this time, it appears that factory resetting an S2 device allows it to be added to back an S1 system. However, this is not what it says in the Sonos FAQ, and we do not know how long this will be possible.

arcadelt

Enthusiast I

There are some on Facebook suggesting that reversion from S2 back to S1 might be possible. Can anyone confirm please?

At this time, it appears that factory resetting an S2 device allows it to be added to back an S1 system. However, this is not what it says in the Sonos FAQ, and we do not know how long this will be possible.

Thanks. Has that been reported by someone who actually did it, or just people supposing it is possible?

ratty

There are some on Facebook suggesting that reversion from S2 back to S1 might be possible. Can anyone confirm please?

At this time, it appears that factory resetting an S2 device allows it to be added to back an S1 system. However, this is not what it says in the Sonos FAQ, and we do not know how long this will be possible.

Thanks. Has that been reported by someone who actually did it, or just people supposing it is possible?

Me, for one.

melvimbe

There are some on Facebook suggesting that reversion from S2 back to S1 might be possible. Can anyone confirm please?

At this time, it appears that factory resetting an S2 device allows it to be added to back an S1 system. However, this is not what it says in the Sonos FAQ, and we do not know how long this will be possible.

Thanks. Has that been reported by someone who actually did it, or just people supposing it is possible?

It’s been done by a couple different people. I have done it myself.

Danny

arcadelt

Enthusiast I

There are some on Facebook suggesting that reversion from S2 back to S1 might be possible. Can anyone confirm please?

At this time, it appears that factory resetting an S2 device allows it to be added to back an S1 system. However, this is not what it says in the Sonos FAQ, and we do not know how long this will be possible.

Thanks. Has that been reported by someone who actually did it, or just people supposing it is possible?

It’s been done by a couple different people. I have done it myself.

Thanks. Is it reliable enough that it might be a solution for those that have accidentally updated because they wanted to have a look at the S2 app?

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Support for the newest Sonos products

Saved Groups

High Resolution Audio

How to get S2

Articles and important information about S2

Information about Trade Up:

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