Home theater

Hi all  I’ve had a playbar and sub set up for a few years now and have decided to upgrade the playbar to the arc, however I have noticed the music play back on the arc is not as good as the playbar was, the Dolby atmos works fantastic and can’t fault it, I just feel that if I had known the music playback on the arc was not as good as the playbar I would have not upgraded, I just kinda thought music play back on the arc would be as good if not better than the playbar. I suppose it’s just a case of getting used to it and using the playbar in another room in the house. Does everyone else think this or is it just me?? 

We have a Beam and Play:3 speaker in the same large room. When they are grouped together playing music, (streaming spotify for example) both sound perfectly in sync and great together. If you were to play the TV audio through the same speakers, all of a sudden are not in sync anymore and it sounds like an echo in the room where you have to make a point to turn off one of the speakers. This isnt set up as surround sound either, all speakers should just be playing the same.Why does it work perfectly on music but not when playing TV audio. I don’t see anything that you can do to fix it in the settings, am I missing something? 

I have an SVS SUB LB PB-16 Ultra.  I want to continue to use this Sub but the Arc does not have a sub out of course.  Can I Connect(Bond) the Arc to the Amp wirelessly and use the Sub Out on the Amp JUST for my Sub?thanks

I have a Beam soundbar and a sub mini. It shows both as connected on the app but there is no sound coming from the sub mini. 

To simplify all the cabling and get rid of my giant space hogging AVR, I’m contemplating switching from my existing discreet 5.1.2 system to a Sonos Arc, Sub Gen 3, and a two Era 300 setup.  But my living room is long and shallow so I don't have room behind the sofa to mount the era 300’s (the sofa is against the wall).  My current surround speakers are on stands facing the sofa from each side and the AVR knows that position and accommodates accordingly.My question is when you set up Era 300’s as surrounds does the Sonos software know where they are in relation to the listener?  or maybe this is handled using Trueplay and the built in Mics? Would angling them at 45 degrees on their stands about 1.5 feet off the rear walls 3 feet or so on either side of the sofa work.

Hi, I connect 2 100era and mini sub to Ray and everything is working perfectly but if it’s connected that way I can’t control volume individually to get perfect sound where I’m sitting  i understand if I connect them individually I’m able to control volume on all 4 and I have filing that music is coming from everywhere (full room filing or whatever is called) but I don’t get filing like surround system can I make 1 group surround systems and one group to connect them separately basically if I want surround system I have to add everytime  all my era100 + mini sub to Ray and then later when I want to play music from all 4 of them I have to disconnect them from group to be able to control volume individually 

I have Sonos Arc with LG C1 and Apple TV 4K. I’m using Apple TV remote to control volume, power and smart functions.When I turn on TV it is starting TV, Apple TV and automatically selects HDMI with Apple TV. At the beginning there is no sound (Arc is not turned on yet??) and after 10 or 20 seconds screen turns off, green lights shows on Arc and after a moment everything is turned on and sound is coming from Arc.Is it normal? It looks like Arc has some delay when powering on and TV is doing some format switching?Can I fix it somehow? It is not a deal breakers but slightly annoying.

I have my ERA300s setup as surrounds with an ARC and Gen3 sub. When I’m watching tv or listening to music I hear a strange sound coming from the 300s  Hard for me to describe but I’d describe it as a raspy sound. I have tuned them with TruePlay.

The metallic/robotic out of phase sounding issue is making me go crazy.This is very mutch notisable in scenes with crowd noise.Is there still no fix to this?Here are link to earlier discussions on the topic:https://en.community.sonos.com/home-theater-228993/beam-gen-2-metallic-robotic-sound-since-update-6862879https://en.community.sonos.com/home-theater-228993/beam-gen-2-disorted-metallic-sound-w-tv-earc-and-night-sound-mode-6871902https://www.reddit.com/r/sonos/comments/wau5hq/sonos_beam_sounds_tinny_and_metallic_but_only/

I have 2 Sony XBR75X750H TV’s connected to Arc’s, Sub, and Amps (for rear speakers).Occasionally on both systems, the volume will not go off even when turnign down to 0.  I can fix by rebooting the TV.Yesterday when this problem happened, I unplugged the HDMI from the TV and the volume working properly on the internal speakers.  When I plugged the HDMI back in, the volume then also worked properly on the Arc.I have unsuccessfully tried Sony and Sonos support, although Sonos suggested calling back when the problem was happening.Any ideas?

I recently added the Sonos Arc soundbar to my TV. I connected via the HDMI eARC port and the sound quality is pretty good. In my previous setup, I was able to turn my Yamaha soundbar and surround system off and connect my TV to my bluetooth headphones if I was watching TV late at night to not disturb my family members. I am unable to do that anymore. My headphones still connect to the TV but the sound is always directed to the soundbar. Has anyone else experienced a similar issue? Is there a way to continue using headphones even after connecting the soundbar? I don’t want to unplug the soundbar every time I want to switch to headphones.

All the buttons on my Solar remote work except the guide button unless I’m only a couple feet away from the tv. All the other buttons work from the couch but that one, I was sent a replacement remote but it does the same thing! 

Bonsoir,J’a acheté une barre de son RAY qui est connectée à mon téléviseur Samsung (QLED 4K) via un câble optique. Je ne parviens pas à piloter le son avec la télécommande du téléviseur.Y a t’il une solution ?Merci

My ARC has worked perfectly, then most recently along with many others, it stopped connecting to my TV.   It is also effecting the rest of my Sonos “rooms” because when I unplug the arc everything works.spent over 4 hours on back to back days with Sonos and troubleshooting.  That is literally a day of work.   Now they sent a refurbished replacement which had the same issue prior to being refurbished.  Can’t have a conversation with anyone about this, just emails back and forth every couple days.  

Hi community, I seem to have a problem, and I am not the only one. When I’m watching a YouTube video, I sometimes have no sound anymore if I switch to an other app or put T he hdmi input for the PS5, and than back to the YouTube app with the same YouTube video exactly where I left it off. Usually I have to kill the YouTube app on the tv and than it works, but sometimes also not. The Sonos app says that it’s still playing sound from the tv so that’s not it. I’m getting a bit tired from this since I paid lots of money for my setup and every time something happens, software related. Guess my friend was right by telling me Sonos always has software issues. Anyone knows a solution? Other people think that it might be caused by playing Dolby atmos sound and than switching back to normal sound. But the soundbar should be able to switch back no?

The volume on the system turns up to 100% automatically. Is there a fix for this?

We recently purchased an LG OLED G3 display and a Sonos ARC soundbar to replace an older system.  There appears to be no means to connect our ReSound TV-Streamer-2 that sends audio wirelessly to our ReSound hearing aids.In an attempt to serve the streamer, we bought a high-specification ARCANA HDMI audio breakout unit and connected it.  It did work, yet the audio output was unsynchronized with the video displayed and the time conflict between the ARC’s sound and the hearing aids made it unusable.Have any of you found a means to use ReSound hearing aid products with the Sonos system?

Hi!I have been a Sonos fab for years and I just bought a beam + sub mini to go with a video projector.I am a bit disappointed because I thought I could hear the voices better and I don't have the voice enhancement option where it should be.Is it because I play my movies from my MacBook pro with the sound through airplay? Source is Netflix or Apple TV rented movies.If yes, would an apple Tv (hardware) solve the issue (still with airplay)? Thanks Tonio

What will be the best audio setting to use hulu and amazon prime video apps on apple tv. Netflix and apple+ works fine with dolby atmos ON but do i need to change Format to Dolby Digital 5.1 for hulu and amazon primeV.System: Sonos Arc+ 2sub gen(3)+ era 300s as surround. Tv: LgC1plus what will be the best EQ setting for clear surround sound little bit heavy on sub.current EQ: Bass : -1Treble : +4Loudness : onTrueplay : onSub : +1Surround : 0Height : +4volume limit : offSpeech Enhancement : onnight sound : off

Vi har et Sonos system med Roam, subwoofer og højtalere.vi kan ikke høre at skubben er aktiv og kan konstatere at der ikke er lys i den.vi har prøvet at tage strømstik mm ud af den men det virker ikke.gør vi mon noget forkert? Google Translate:We have a Sonos system with Roam, subwoofer and speakers.we cannot hear that the pusher is active and can ascertain that there is no light in it.we have tried taking the power plug etc. out of it but it doesn't work.Are we doing something wrong?

I have a number of Sonos setups connected to my LG TVs via the optical cables.The TVs connected to the Soundbars keep their volume settings when a TV program is paused or the TV is switched on for the first time. The TV that is connected to the Bean G2 drops the volume level to 0 after a few seconds on pause or when between the TV being power cycled. If I use the TV speakers I don't have the issue, its only happening when used in conjunction with the Beam. Anyone have any ideas on how to fix this ?

Can I play Apple Spatial Audio through my Arc + Sub + 2 X One SL home theater? Or does the grouping with the One SLs negate streaming playback of Atmos/Spatial Audio music?

My home theatre setup is Beam Gen 2 with Sub Gen 2 and two One SLs as surrounds.  I use Apple Music as main streaming service and have listened to various Atmos tracks which sound very good and I like the difference in sound quality and the remix seem to make good use of the One SLs as well as the Beam 2.  How can this be when only the Beam 2 supports Atmos? If I were to replace the One SLs with ERA 300s would there be an even better uplift in sound quality?

I'm trying to use my Apple TV. It outputs PCM (multi channel) for many programs on Netflix etc, but it also outputs Atmos fine when encoded . The built in app on the Sony TV does Dolby digital plus.The built in app sounds miles better. The multi channel PCM sounds dull, flat and lifeless.Others have tested and have pointed at the Arc and it's reproduction of multi channel PCM. Is there a fix en route, or does the Apple TV go in the bin?

I can’t hear any sound from the sub mini yet it shows it’s configured