Home theater

Tinny, Metallic, Physically Painful Audio on Beam Gen 2 After Several Months of Use – Am I Going Crazy? Hi everyone,I’m having a really frustrating issue with my Beam Gen 2 and I’m hoping someone here has experienced something similar or can point me in the right direction.After about 6–8 months of use, the sound quality suddenly becomes extremely harsh and unpleasant, especially when using Audible or Spotify through the Sonos app. Voices take on a tinny, metallic, almost “radio-crackle” distortion, and the highs become so sharp that it causes physical ear pain and worsens my tinnitus, even at low volumes. At the same time, the mids become barely audible, and the lows turn into a solid wall of sound, almost muddy and overpowering.This has now happened with two different Beam Gen 2 units, both showing the same symptoms after several months both at 6 to 8 months. I’m using the Beam connected to an LG C4 via eARC HDMI. I’ve already tried all

As the title says, I tried hooking up my Hisense 65Q9G to the Arc Ultra via ARC and have not been able to get 5.1 to come through properly. If I set the audio channel to in mpv (video player) to stereo or 2.1 the sound seems to come through fine, but when 5.1 is sent to the TV centre (or front in general) channel audio is missing, so dialog are notably absent. This is when the source is my desktop, which was sending 5.1 DD successfully to my old Denon AVR. Playing a video from the TVs Prime app seems to work (5.1 surround), so it seems the issue may just be a failure to pass-through, rather than not being able to provide the data to the Sonos via ARC at all. Does anyone have any experience with this or similar “old” TVs with ARC? It is starting to look like my only option if I want to stick with the Sonos setup is to upgrade to a TV with eARC (with confirmation that the particular model actually handles external pass-through properly).PS: ARC is indeed selected in the Audio m

Are there any speakers or a sub that can be paired original arc?

I have the beam soundbar connected via HDMI (eARC), with a Sub Mini connected wirelessly to the beam.   Each time I turn the tv off, the sub disconnects from the Beam.  I have to unplug the Beam, then power it back on - the sub reconnects.  Any suggestions to keep the Sub Mini connected to the Beam?

I have a Sonos Beam Gen1 + 2 Play Five Gen2 + Submini. When playing music using the Sonos App, the Submini has no sound; the diaphragm doesn't respond. Could someone please help me? Thank you.

I’ll be moving to a new house soon.  In the basement is a rec room where we will install a TV and we would like some decent audio.  I currently have a 5.1 system with towers and a big center, on-wall surrounds, and a receiver but looking to make things easy in the new house, one remote (Apple TV) and a clean install.  Plan is an Arc Ultra on the built-in cabinet, with a Sub 4 on the floor.  The sofa will be right against the back wall so there is no room for surrounds on stands.  I can wall mount or ceiling mount, though I don’t know the best location.  I have ordered Era 300s and hope to use those, but maybe an Amp with some 3-rd party surround speakers might be the better option?  It looks like I have some conduit in the ceiling, though placement is odd about midway between the TV wall and the back wall.  I may be able to run power to the Era 300s via this conduit or speaker wire to the Amp.  Room will be used for TV, movies, and games.  Music isn’t really a big concern. 

Hello, I have bought a new sofa “paramount” from Sofology UK. It comes with vibrating seat function for enhanced movie experience. Not considering how locked down the Sonos system is I have clearly overlooked this. The sofa can connect via Bluetooth to the Tv and works fine but this means not using my beam or 100s that I use for surrounds. I appreciate this is a long shot but is there any work around I could do to make use of the sofa. Only option I have come up with is to link my phone to the sofa and play the film both on my tv and phone at the same time, but this would not work for any live Tv and is also just a faff. Thank you in advance for any help.

I’m just wondering about sound absorption panels and Sonos 9.1.4. I’m treating my room for hifi stereo listening with absorption panels(first reflection points plus rear wall and corner bass traps).However, in the same room I’m also going to use Sonos Arc Ultra/Sub Gen 4/Era300 for immersive movie sound.My question, since Sonos is a virtual system and relies on sound bouncing off the side walls for side channels(and ceiling), wouldn’t it be counter-productive to have those sound absorption panels? Or would Trueplay correct the room acoustics within the Sonos system to compensate for the sound panels?

Hoi there,Have been using Arc Ultra + Sub 4 + 2x Era 300 aka Ultimate Immersive Set with Arc Ultra for over a year now and been quite happy with the system overall. Sure there has been SW glitches here and there, but no deal breakers, and the sound is great. But the issue I got , is that the Sonos Android app installed with my Samsung S8+ tablet forgets all the Arc Ultra’s settings (speaker lvls, Speed Enchantment, TruePlay) multiple times a week. Not a deal breaker, but it grows tedious after a while for sure. I was thinking that this might be due to  the schedule I’ve set the system to cut off power with a separate timer for night time, but got the same timer thing with my living room Sonos Beam+Sub Mini for years, and it has never lost its settings to date. Wondering if anybody else has experienced the same, and if there’s a fix for it? I am dead sure there was a question like this in the forumsalready , but could not find it just now. Thanks! 

I just bought a Sonos Arc Ultra & an Ace, the Ace for evening TV, in the Black Friday sales When I watch films on Prime the sound is superb on both devices but on terrestrial channels (I’m in the UK) the sound was utter rubbish which I think is from only being broadcast in stereoI’m using only my TV (Samsung 2018 flagship model) as a receiver as I don’t have Sky & wondering is a decent streaming box would be the way forward to get better sound overall & more choice of free TV. My home is a smart home so the Amazon Fire Cube could be an option but I would also like to use the streamer as a Plex player which the Nvidia Shield Pro does I believe but is there a better option as the Shield is now old?I used to use a Mede8ter MED600X3D which still works perfectly but years old & was used with my old Atmos setup but I now want a more minimalist home so I don’t want all the cables & speakers all over & a big amp although I could still use it to stream f

I have a small LR, 11’x23’. Which soundbar is better suited for my small room, Beam or Arc Ultra?Also, I don’t have room for 300’s would Era 100’s (or older One’s) do for the surrounds --considering they don’t have Dolby Atmos? Thank you

I would like Sonos Ace headphones to work the same way as other devices. So that it is possible to listen to sound simultaneously in headphones and a soundbar or assign them to groups. Now the soundbar sound is turned off and other people in the room can't hear anything.My situation: We are watching TV sports. The children are shouting. I put on headphones so I can hear better, but the others in the room, who don't mind the children shouting, can't hear the TV.  That would make me very happy.

Arc keeps beeping on and off and loses sound on various channels but not all

Hi I would imagine this has been asked, but, due to so many answers relating to the old app, it seemed quicker for me to post.have a sonos beam , sub mini and two era 100 connected to my tv.Can I set up a separate group using the same speakers to play just the era1 100 as a stereo pair , when I play music and then go back to group all of them for the tv?Thanks for your time

Can I pair Beam1 with amp driven ceiling speakers as rears ?Currently use the ARC HDMI socket with cable to Amp ro drive ceiling speakers that works great.  I want to add the Beam to TV but only one ARC socket…..Thoughts welcomeDelboy

I just set up my new Samsung TV with a new Sonos Amp.  I also connected external speakers for TV using the eARC HDMI connection so I could listen to TV through my Sonos on external speakers.  I noticed that the TV would not let me select TV audio through this configuration.  Every time I tried to select TV audio through the TV settings, the TV audio would come on for a couple of seconds and then immediately over ride my selection and reconnect to external speakers.  I called Sonos...they pointed the finger at Samsung.  I called Samsung...they pointed the finger at Sonos.  Surprise..surprise.  I tried unplugging everything and reconnecting like many suggested on the internet.  I also factory reset the TV and Sonos  to see if this would fix the issue.  I made sure TV and Sonos s/w were up to date.  Nothing fixed the issue.  Finally- after researching the issue on the internet, I found this to be a known issue and found a work around.  I had to disable the ‘anynet + (HDMI-CEC)’ setting

I have a Sonos Beam 2. I seem to have connection issue with a TV when it has a non-apple streaming device. Sonos switched between ‘internal speaker’ and ‘HDMI input’ - and thereby no sound coming out. I haven’t used the optical cable yet. Any advice would be much appreciate

Any help available. I have a playbar that has an optical cable for its input. My new TV (Toshiba) uses a RF remote so I can’t set the volume up as it only recognises IR. Any advice?Thanks

Hi  I just bought the JMGO N1S 4k and it only has 1 earc HDMIAny idea on how I connect this to Apple TV and PlaybarWould a HDMI extractor work which is split to hdmi for apple tv and an optical cable to playbar?Thanks!

Hi have two One SL speakers with an Arc all connected up. Of late when using Spotify through Sonos I noticed both speakers dropping out at exactly 15 minutes then coming back on 5 minutes later then dropping out again no sound then restoring. Up to now I have had no issues with the sound systems or set up any ideas. 

I have a Sonos Arc connected to a Sony TV and using a AppleTV OS and Apple remote. The problem I am experiencing is that the AppleTV remote does not connect to the Arc automatically. After unchecking from the TV speakers and checking only the Arc I am able to change the volume of the Arc. I want it so that I don’t use the TV speakers at all and to have the Apple Remote change the volume on the Sonos. more info: my TV is connected to the Arc via the optical chord on the eARC port on the TV.The remote and the TV connects automatically to the TV speakers not to the Sonos when the TV turns on and off

Hi! I’ve recently purchased a beam 2 and 2 era 100 with the idea to use them as a home theater (I’m planning to buy the sub mini in a future) but I can’t figure it out at all.  I have the beam already configured with the tv connected tru hdmi arc.  I have in another system both of the era 100 individually (not paired for stereo)  and now when I’m trying to add both era 100 in the configuration area of the beam 2 they never show up.  am I doing something wrong? I’ve reset everything twice now and can’t connect them together  

I have had my Arc for about 2 yrs. Recently we have had to turn up the volume to hear the voices clearly. When we first had it we were at about 24 volume level. Now we are at 34-36. And some of the voices are not very clear. I have even gone in and turned on CC to read what they were saying. Never used to be this bad? Nothing has changed except doing recent updates. Can my ARC really be performing this this bad? I have tried Trueplay many times and get no improvement. I have a lot of money tied up in Sonos. Even thinking of adding 2 era 100 speakers as surrounds. But now i am wondering do i just eat the cost and switch to Bose? Anyone else having sound issues with their Arc?

I have a full set up in my living room and I have just no go an arc set up for another room wort 4 gen2 and a gen 3 sub but it won’t set up as a separate system on same WiFi, done everything it’s asked but it just won’t find the new system any of it. 

Dialogues in my sonos playbar sound metallic, like an old radio.