Home theater

Good day to the Sonos Community!I can happily say that I have been influenced to buy the entire Sonos Home Theatre setup, with the Arc Ultra, Sub 4 and two of the Era 300s.Now, the room intended to have this setup is given below. I took some pictures for you to have a look:The Era 300’s will be installed somewhere on this wallApprox seating distance to the TV.Use of wide lens to show a little better the layout.So, I was wondering if you guys had any advice for the best possible placement

I have a new Sony OLED TV (Bravia 8 ii) installed today.It seems to have a slight pink tint.  It is sitting very close to a Sonos playbase.  Could the playbase affect the colour.  I find this unlikely but need to eliminate the possibility.Derek Clements

Has Google Assistant been added ? Otherwise I need to return this soundbar.In fact I might just decide to switch to a different ecosystem. 

Anyone notice difference from 10/8/25 update for Arc Ultra, Era 300s, and Sub 4?Only asking since the patch notes are incredibly cryptic in what changed or attempted to improve. Very disappointing Sonos chooses the mystery approach.

I have spent over four hours on the phone via text chat and phone call with Sonos support trying to get a Sonos Connect to actually connect. It is hardwired through ethernet, everything else in my house works perfectly including all my other Sonos products, and yet their only “solution” after multiple calls was to tell me to contact my internet provider. The agent was polite but had no real understanding of the product, simply reading lines from a script with no technical insight.This is not my first attempt either. I bought the Connect four years ago and it has never worked properly. I gave Sonos another chance and they completely failed to stand behind their product. No acknowledgment that the unit might be defective, no replacement option, no escalation, just “call back again.”For a premium audio company, this level of support is unacceptable. I am truly disappointed and will not be purchasing another Sonos product.

Hello,I have a TV model LG-55LA620V, Google TV Streamer and Sonos Arc Soundbar with 2x Sonos Play:1(surround) added. The problem is that I can't get Dolby Atmos sound to work, only dolby digital 5.1. The cables are HDMI 2.1 and connected as follows: - Google TV streamer -> Tv HDMI 3 (MHL) - TV HDMI 1 (ARC) - Sonos Arc soundbar. What should I do to get Dolby Atmos sound?

I've just noticed that there's no sound coming from my Gen 2 sub, the lights are on but nobody's home!It appears in my app and says it's connected along with my Playbar but it's definitely not producing any sound. I've tried rebooting the router, turned the sub off then on again. Factory reset the sub and added it again and it tells me that it's been added successfully but it's still not working. Any suggestions? 

Why do I really have to crank up the volume on my ARC listening to Bluetooth versus something right from my TV

Hello all! I thought I was fairly tech savvy after working in the tech industry for 22 years. However, I’m having one heck of a time getting my Sonos arc SL and two era 100 surround speakers to speak together to create a home theater environment.  I have the Eras paired as a stereo pair in a system called ‘Living Room’my Arc SL is in a different Living Room system that is Living Room Arc SL error message:Two compatible Sonos speakers are required to add surrounds. Make sure your products are powered on and joined to the wireless network (which they are)

Buongiorno ho una barra beam collegata tramite cavo HDMI alla TV Samsung, adesso se compro altre due casse più u sub sonos. Le casse che sono lontane dalla TV si collegano alla TV e alla barra e al sub tramite wifi?, cioè senza collegare nessun cavo HDMI?  L' unico cavo che hanno se ho capito bene e quello per la corrente o hanno le batterie che si ricaricano? E il sub alche lui e wifi oppure ci vuole il cavo HDMI? Grazie in anticipo.  Moderator Note: Translation by Google Translate- Good morning, I have a beam bar connected via HDMI cable to the Samsung TV, now I have to buy two more speakers and a Sonos sub. Will the speakers that are far from the TV connect to the TV, the beam bar, and the sub via Wi-Fi? That is, without connecting an HDMI cable? Is the only cable they have, if I understand correctly, the power cable, or do they have batteries that recharge? And is the sub also Wi-Fi, or does it require an HDMI cable

I’m looking for advice on where to put two Era 100s for a surround setup. You can see in the image below we have a strange, bi-level house. The TV, beam (gen 2), and the sub-mini are on the right side of the image below. The common TV viewing points are the sectional and the kitchen table and this setup would be used for movies, TV shows, sports, and music. There’s a railing right behind the sectional where the stairs are and the back wall is about 6.5 feet behind the couch. I’m considering either mounting the era 100s to the railing posts (this wouldn’t look very clean), adding a skinny table behind the sectional for the era 100s, or running some outlets up the back wall and mounting the era 100s to the wall (this feels like the rear speakers would be too far away and might lose sound to the basement). Does anyone have any better ideas or any thoughts on the existing ideas? Any advice would be much appreciated.

I am building a new space.  I plan on having an Arc Ultra under the TV and a pair of 8” in ceiling speakers slightly behind the viewing couch. I also plan on dual sub 4s.  Is it better to have them up front on either side of the TV, or on either side of the couch, or behind the couch on either side?  As I need to plan outlet placement and some other features in advance, I can’t test this out after the room is built.

Hola, Tengo un salón en L. En la parte más estrecha de la L tengo el comedor y en la zona más ancha tengo la TV (pared opuesta), que está colocada en una zona de doble altura. Me gustaría poner un sistema Sonos para tener música en las dos zonas. Qué me recomendais? Moderator Note: Translation by Google Translate -  Hello,I have an L-shaped living room. The narrowest part of the L houses the dining area, and the wider area houses the TV (opposite the wall), which is located in a double-height area. I'd like to install a Sonos system to play music in both areas. What do you recommend?

I have a “problem “ with my Sonos arc ultra : every time when i turn off my tv I still hear on the soundbar the sound of another tv channel for  30 seconds, every time its the sound of same tv channel , I don’t understand what is the problem, where I’m wrong, can someone tell me what to do? Regardless of which TV channel I watched, after turning off the TV, the sound of the same channel can still be heard 30 seconds from my Sonos arc ultra sound bar , after 30 seconds sound it’s gone and silence. 

Hi all. I have just got my new 4k player, having looked at the back of it, it has holes for putting the audio straight into the back of it, is it better to connect my sonos setup directly to this or not? It is currently setup via the tv so would it make any difference changing it to the 4k player? Thanks for any advice all much appreciated 😊👍

I’m new to the Sonos family and was so excited to set up my Sonos Arc Ultra after hearing it in store. I have wall mounted my product, connected it to my network via an ethernet connection and it’s connected to a new LG OLED C5 TV using the HDMI eARC option.Sound from the TV is amazing. I rarely move above level 35 because it’s loud. If I play music via my TV using the Spotify app or Apple Music app the sound is also amazing. Level 50 is loud and level 70 would generate a noise complaint from my neighbours.If however I use the Sonos app or connect directly from my phone via bluetooth the sound is muffled and faint. At 70 the speaker from my iPhone would be louder and at 100 the sound you iis so soft you can talk comfortably. Sound is so underwhelming it seems like something is wrong. I want to be able to play music directly from my phone. Why would music from my phone be so quiet? I have had two friends connect via both wifi, the app and bluetooth and they exper

No audio from tv amp to arcI have a sonos amp to tv with in ceiling speakers. All worked fine for a couple of weeks, now no audio from tv but all fine streaming music just no tv audio. I see the sonos amp hdmi connection I even see the equalizer bars moving in the icon on the tv screen however there is no audio .i looked expensively online rebooted both Samsung tv and sonos amp without success. Any ideas?

Hello 👋🏼… I have a problem here that I can’t solve .. as I connect my era 100 as surround to my arc ultra … as the app tell me to choose witch one makes the sound to select it as right or left surround … after completing and successfully saves the surrounds .. the don’t play … instead they are at the system as arc ultra not registered x 2 I deleted the app and reinstall it .. I did factory reset the eras over 5 times.. I reset the network .. I did everything .. and nothing works .. when I reset to factory and put them again to my system they work as standalone or as a pair just fine … but not as surround set for the arc ultra ..: need help here plz !!!      

The voice does not match the mouth 

Hi,i have an old home theather setup, including amplifier, speakers, lp player and pre amp. I want to replace the system with something more simple, getting rid of the multiple cables. What would be your suggestion for replacing this system with sonos? Ideally, I would be happy with just the Arc - but it doesnt support LP player. It also feels stupid to buy and era 100 just to connect my LP player or spend nearly 400€ for the port (highly more than my old LP player). What would be your suggestion for replacing my old set up?

Changed internet to Virgin and wow what a nightmare again, this time much worse tbh, having to reset all speakers, can’t connect bean to Sonos 1 surround or the sub, I was okay with using the s1 app before but seems my beam connected to the new Sonos app but S1 not so can’t link surround help prior to all in the bin 

I have the following setup.Apple TV Connected to TV using a HDMI Port. | Sonos ARC Ultra connected to TV using the HDMI eARC port.Everything works fine via CEC, I am able to control the volume and TV Power ON/Off using the Apple TV remote. Most of the time during the day usage, when I switch on/off the TV it goes to the standby mode and wakes up quickly.However, in the morning after 8-10 hrs of sleep time, when I power on the Apple TV , the TV restarts [shut down and starts] . I have tried switching the HDMI cable & performed HDMI refresh also, didn't resolve the issue. This doesn't happen when I connect the Sonos ARC Ultra to the Apple TV using the AirPlay, so I assume this is to do with the HDMI connection. Looking for a solution here. 

Does anybody have a list of what specific 2.4 GHz network settings are required to have my Sonos sub hook up to my Sonos arc? The sub is GEN three. Arc is an older model. The sub used to work just fine. I did not do any auto update updates nor did I Change any wireless settings. Somehow it just suddenly stopped working. When I connect the sub to the 2.4 GHz network it shows as an item in my list then it lets me add it to my arc. It immediately stops working and then I get an error message Soonest wants me to wire the connection, which would be a complete pain in my balls. Anybody have any ideas I can try. Thank you in advance for your time. 

Hello Everyone,I just ordered a pair of Sonos Era 300’s to run as rear speakers for my surround sound.Please excuse the condition of the house, we just had a flood and I’ve been tearing everything out.Right now we have a Sonos arc, Sub Gen 3 for the front and I have recently acquired a Sub Gen 2 for behind the couch. Up to this point I have been using two Sonos Play 1’s as rears which will move to a different room.The couch will be placed in the blue rectangle, and is 43” tall. We are building a half wall between the rooms outlined in red which will be 40” tall.The rear sub will be placed behind the couch as outlined in green.As for the era 300’s the placement is a little bit more tough, as you can see on the left side is a light switch and the mantle to our fireplace, so realistically I’d have to place it a

Never mind, fixed it.  My Beam Gen 2 is cutting out on Atmos content on Apple+ and Disney+. TV audio is set to pass through. HDMI cable is good. 5.1 content plays with no issues.