Trueplay not saving!

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Hi

Sonos arc ultra and sub gen 3, thought I would try a trueplay retune, in particular the advanced method on my iPhone 17pro.

Runs the tuning all be it seems to skip the listening position step, after the retune doesn’t save, I have no trueplay tab to turn on/off.

Tried quick tune same thing.

system/app fully up to date.

Any help please.🙏

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L

ledzep1Answer

Headliner II

Try removing the Sub, readd it back to Arc Ultra then try Trueplay again.

Hi

I actually tried a factory reset before seeing your post, which worked.

If it happens in future, I will be sure to try your method though.

Thank you

Mr. T

Try removing the Sub, readd it back to Arc Ultra then try Trueplay again.

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L

ledzep1AuthorAnswer

Headliner II

Try removing the Sub, readd it back to Arc Ultra then try Trueplay again.

Hi

I actually tried a factory reset before seeing your post, which worked.

If it happens in future, I will be sure to try your method though.

Thank you

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