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Question

ARC vs in wall HDMI managment


I have a sonos ARC, the audio is fine if I connect the supplied HDMI from the ARC directly to the TV. If I include an in wall cable management that had a female hdmi installed in the wall the audio keeps dropping out. why is this?

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7 replies

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  • Prodigy II
  • 2006 replies
  • August 7, 2024

Maybe the HDMI in-wall set-up is the old HDMI 1.4, and so is not high speed?


  • Author
  • Contributor I
  • 3 replies
  • August 7, 2024

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  • Prodigy II
  • 2006 replies
  • August 7, 2024

Should be fine. What length did you need to use? Sometimes longer cables can lead to signal degradation.


  • Author
  • Contributor I
  • 3 replies
  • August 7, 2024

in the wall it is roughly 50cm


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  • Prodigy II
  • 2006 replies
  • August 7, 2024

Ha! No distance at all then! 
 

And you are connecting the HDMI cable to the TV’s HDMI-eARC port? 


  • Author
  • Contributor I
  • 3 replies
  • August 7, 2024

I sure am, I am now questioning myself on the second external cable (not in the wall) I am using .  Just ordered a new one incase it is that what is the problem


press250
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  • Prodigy III
  • 633 replies
  • August 7, 2024

Hi @Chuc-EE, back in the day I experienced the exact same thing: my certified HDMI cable did not work, while the cable supplied with the Arc did work. Happily, I firmly re-seated the certified HDMI cable at both ends and it has worked ever since. If you’ve not already done so, give that a shot with your in wall cable.


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