Insofar as ways to move forward, might we be able to get a little team of lawyers together to pressure the board to respond to our concerns?
Rhonny wrote:
But can’t we just press the special litigation button and it’s all taken care of?
It’s No longer in the app, coming back never.
Please add me to the interested list. My Move recently stopped working after the software update and there’s nothing broken with the hardware. It just has a flashing white light. Contacted Sonos support and in the end, they said to buy a new one.
I did a quick search in the community and see a number of reports of the same issue with Move. Sonos needs to do right by us loyal customers and find a fix, not just try ignore it and force us to buy a replacement. It’s especially infuriating when there’s physical no damage to my product but it stopped working and Sonos’ remedy is to only say buy another product from us.
jgatie wrote:
So what exactly are the damages you seek compensation for in this class action suit? And are they enough to pay for the legal expenses of the lawyer(s) who take the case? Because unless you can answer those questions to the affirmative, all the melodramatic threats of lawsuits are just silly posturing.
Back here in reality, you and I have 2 choices:
- Wait and see if Sonos makes right on their screwup by fixing the problems.
- Sell our Sonos devices and buy something else.
So choose one.
I agree. I am waiting the crap fixed and sell all my Sonos. I don’t trust them anymore.
Our Sonos stuff have little resale value now
For all those naysayers:
https://www.cnn.com/2024/05/24/tech/apple-iphone-7-settlement-payout-audio-issues/index.html
unahppyowner wrote:
For all those naysayers:
https://www.cnn.com/2024/05/24/tech/apple-iphone-7-settlement-payout-audio-issues/index.html
Put your money where your mouth is. Go consult a lawyer and tell us how it goes.
Is anyone familiar with how to start a class action lawsuit or know a lawyer who handles them? Do they get paid only if they win? Or do they need money up front.
I fully support this idea. Or Sonos could offer to buy back my hardware at cost. Or, here's an idea, allow app rollback without forcing upgrade to new "app".
Irate Customer wrote:
Is anyone familiar with how to start a class action lawsuit or know a lawyer who handles them? Do they get paid only if they win? Or do they need money up front.
First things first, they have to actually take the case.
Good luck with that.
Spent 1000s on Sonos equipment? - just how many speakers do you have? Current exchange rate is around 6 speakers per 1000 spent.
Claims that a device flashing white LED is in perfect working operation - nothing wrong with it, it's those sonos agents messing with it.
The oft-repeated cry of What Do We Want? Class Action! When Do We Want it? NOW!
Moderator Note: Modified in accordance with the Community Code of Conduct.
Irate Customer wrote:
Thank you for that complete waste of my time.
That’s precisely what a lawyer will say to you when you use their free 30-minute consultation.
1 person likes this
Rhonny wrote:
Irate Customer wrote:
Thank you for that complete waste of my time.
That’s precisely what a lawyer will say to you when you use their free 30-minute consultation.
I agree, Those were my thoughts exactly.
jgatie wrote:
All this talk about a lawsuit, but not one visit to a lawyer. I suggest that would be the first step one would take if one were serious, not making blustering posts on a company forum.
SO why don't you?
Greenland wrote:
Total rambling nonsense.
Spent 1000s on Sonos equipment? - just how many speakers do you have? Current exchange rate is around 6 speakers per 1000 spent.
Claims that a device flashing white LED is in perfect working operation - nothing wrong with it, it's those sonos agents messing with it.
The oft-repeated cry of What Do We Want? Class Action! When Do We Want it? NOW!
Poor old ladies abandoned in kitchen chairs waiting for that favourite 6pm radio show... Awww
Two sound bars, subwoofer, 3 amps, 4 play 3s and 14 ones. you do the math.
Moderator edit: Changed in response to quoted text being moderated
Irate Customer wrote:
jgatie wrote:
All this talk about a lawsuit, but not one visit to a lawyer. I suggest that would be the first step one would take if one were serious, not making blustering posts on a company forum.
SO why don't you?
Are you confused? Because I thought I made it pretty clear that I think the chances of a lawsuit being filed are between slim and none, and slim left town hours ago. You are the one clamoring for a lawsuit, I figured you would be the one seeking out a lawyer (see how that works?).
Irate Customer wrote:
jgatie wrote:
Irate Customer wrote:
jgatie wrote:
All this talk about a lawsuit, but not one visit to a lawyer. I suggest that would be the first step one would take if one were serious, not making blustering posts on a company forum.
SO why don't you?
Are you confused? Because I though I made it pretty clear that I think the chances of a lawsuit being filed are between slim and none, and slim left town hours ago. You are the one clamoring for a lawsuit, I figured you would be the one seeking out a lawyer (see how that works?).
HAhahahahahahahahahahahahahah (see how that works)
I’m not sure you do see how that works. You should probably stop replying at this point. By throwing nonsensical responses back (along the lines of ‘You are’, ‘No you are’, ‘No you are’), you are presenting yourself as childish and are weakening any argument you might have had.
jgatie wrote:
So what exactly are the damages you seek compensation for in this class action suit? And are they enough to pay for the legal expenses of the lawyer(s) who take the case? Because unless you can answer those questions to the affirmative, all the melodramatic threats of lawsuits are just silly posturing.
Back here in reality, you and I have 2 choices:
- Wait and see if Sonos makes right on their screwup by fixing the problems.
- Sell our Sonos devices and buy something else.
So choose one.
Option 2 for me - have been offloading Sonos hardware for last few days and it feel good getting rid of the dead wood, although I do feel bad every time some poor ignorant soul buys one from me.
Atari-rules wrote:
jgatie wrote:
So what exactly are the damages you seek compensation for in this class action suit? And are they enough to pay for the legal expenses of the lawyer(s) who take the case? Because unless you can answer those questions to the affirmative, all the melodramatic threats of lawsuits are just silly posturing.
Back here in reality, you and I have 2 choices:
- Wait and see if Sonos makes right on their screwup by fixing the problems.
- Sell our Sonos devices and buy something else.
So choose one.
Option 2 for me - have been offloading Sonos hardware for last few days and it feel good getting rid of the dead wood, although I do feel bad every time some poor ignorant soul buys one from me.
Such a ridiculous knee-jerk reaction. It’s like getting out of a car because it’s spluttering, and feeling really smug for having done so, only for the spluttering to get fixed and the car speed off into the distance, leaving you by the side of the road looking for a new ride…
Rhonny wrote:
Atari-rules wrote:
jgatie wrote:
So what exactly are the damages you seek compensation for in this class action suit? And are they enough to pay for the legal expenses of the lawyer(s) who take the case? Because unless you can answer those questions to the affirmative, all the melodramatic threats of lawsuits are just silly posturing.
Back here in reality, you and I have 2 choices:
- Wait and see if Sonos makes right on their screwup by fixing the problems.
- Sell our Sonos devices and buy something else.
So choose one.
Option 2 for me - have been offloading Sonos hardware for last few days and it feel good getting rid of the dead wood, although I do feel bad every time some poor ignorant soul buys one from me.
Such a ridiculous knee-jerk reaction. It’s like getting out of a car because it’s spluttering, and feeling really smug for having done so, only for the spluttering to get fixed and the car speed off into the distance, leaving you by the side of the road looking for a new ride…
Odd reply. If my spluttering car could no longer turn right even temporarily and no one could give me a time line to repair it, I'd replace it. In any case, now found a superior system to Sonos which I'm happy with. Good luck to you.
Rhonny wrote:
If you’re no longer using Sonos, why are you here?
The entire situation is amusing me and I'm interested to see how it plays out. Also, if anyone reads my posts and issues, hopefully that will prevent them investing in this useless system
Rhonny wrote:
If you’re no longer using Sonos, why are you here?
It's not a private owners club, is it?
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