Interested in class action against sonos?

“Yes, I’ve read anything from 4-6 weeks, but things will be fixed. They’re hardly going to not fix things.”

They “fixed” alarms already, except there’s a bug and the alarms don’t go off at the right time. Some people don’t actually have the alarms, the update didn’t add it. There’s no facility to adjust times or sync to internet time. This is missing, one of the many other things they need to put back. 

The push to fix things in 4-6 week isn’t off to a great start. 

Half of my system has diapered with the new update. This is not about missing features, this is about thousands of dollars in equipment that is now unusable. 

I spoke with technical support and they basically said I'm screwed.

Thousand of dollars in equipment that is now unusable and how about some punitive damages for releasing   completely destructive software? I just spent about 1.4hr with support just to be told I'm screwed. maybe it gets fixed in “weeks” 

Re: Damages: The amount of damages would be a function of the net cost to consumers of the entire history of SONOS products as the new app has rendered alll products ever sold by the company useless.  

Also, this is clearly a case of negligence, which would render damages punitive.  That alone will attract legal interest.  

Waiting.  Hmm.  Is that a strategy or a surrender?    

All this talk about a lawsuit, but not one visit to a lawyer.  I suggest that would be the first step one would take if one were serious, not making blustering posts on a company forum. 

But can’t we just press the special litigation button and it’s all taken care of? 

It’s No longer in the app, coming back never.

Please add me to the interested list. My Move recently stopped working after the software update and there’s nothing broken with the hardware. It just has a flashing white light. Contacted Sonos support and in the end, they said to buy a new one.

I did a quick search in the community and see a number of reports of the same issue with Move.  Sonos needs to do right by us loyal customers and find a fix, not just try ignore it and force us to buy a replacement. It’s especially infuriating when there’s physical no damage to my product but it stopped working and Sonos’ remedy is to only say buy another product from us.

I agree. I am waiting the crap fixed and sell all my Sonos. I don’t trust them anymore.

Our Sonos stuff have little resale value now

For all those naysayers:

https://www.cnn.com/2024/05/24/tech/apple-iphone-7-settlement-payout-audio-issues/index.html