Prominent Collaborator I

Question

Interested in class action against sonos?

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Insofar as ways to move forward, might we be able to get a little team of lawyers together to pressure the board to respond to our concerns?

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Chuckles 1

Trending Lyricist I

Not a software engineer either but I know not to take away features in a application

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Chuckles 1

Trending Lyricist I

Not an attorney. Bad business practice telling me to upgrade spending more money on their products then making the app worse with the updates they claimed was so important!!!

So that would be no, it's not criminal. Gotcha.

How long have you worked for Sonos??

Ah, there it is. The stock response of someone who has found that someone has the temerity to disagree with them.

So upgrade to app are positive???

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jgatie

How long have you worked for Sonos??

I don't. But even if I did, how would that change the fact that you called something criminal when it's anything but?

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Chuckles 1

Trending Lyricist I

How long have you worked for Sonos??

I don't. But even if I did, how would that change the fact that you called something criminal when it's anything but?

Ok you win!! I get it the world wants to sue everyone and apparently that’s an issue for you but me continuing this conversation doesn’t change my app Have a good day

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Sick of this

Lyricist I

Sonos has failed me Following instructions to update app I lost my library and other services. Adding insult to injury wasting hours via waiting for incompetents only to spend hours talking and chatting to a boiler room I WILL GLADLY JOIN A CLASS ACTION SUIT ! Shame on Sonos! I was a big fan no longer will I recommend such a poor excuse of a company OUTRAGEOUS

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Chuckles 1

Trending Lyricist I

Sonos has failed me Following instructions to update app I lost my library and other services. Adding insult to injury wasting hours via waiting for incompetents only to spend hours talking and chatting to a boiler room I WILL GLADLY JOIN A CLASS ACTION SUIT ! Shame on Sonos! I was a big fan no longer will I recommend such a poor excuse of a company OUTRAGEOUS

Not an an attorney but Scams are against the law I believe !!!

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Anonymous

What’s the point of all the “I’ll join” posts if nobody is going to launch this lawsuit? We can all argue its merits and if it will succeed or fail, but as a discussion it is a long-hollowed out threat if nobody is actually going to do it. It’s pointless.

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Dirk55

Enthusiast I

Why is everyone carrying on like this is the app in its permanent state? What part of ongoing updates do people not understand?

I did buy a product that provides a certain feature set. Now Sonos has removed many of those features. Why they did it, is no concern of mine. It does no longer work as advertised and documented. Remotely forcing consumers to devalue their previous purchases feels like fraud.

I do not care if it is only temporary, which is actually hearsay until things work as before. If they ever will.

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Chuckles 1

Trending Lyricist I

Why is everyone carrying on like this is the app in its permanent state? What part of ongoing updates do people not understand?

I did buy a product that provides a certain feature set. Now Sonos has removed many of those features. Why they did it, is no concern of mine. It does no longer work as advertised and documented. Remotely forcing consumers to devalue their previous purchases feels like fraud.

I do not care if it is only temporary, which is actually hearsay until things work as before. If they ever will.

I’m still pissed from losing Home Screen control from last year!! I would like that back too!!!!!!!!!! Am I the only one upset by that!?!?!

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jgatie

I did buy a product that provides a certain feature set. Now Sonos has removed many of those features. Why they did it, is no concern of mine. It does no longer work as advertised and documented. Remotely forcing consumers to devalue their previous purchases feels like fraud.

I do not care if it is only temporary, which is actually hearsay until things work as before. If they ever will.

Let me guess, you didn’t read the EULA you agreed to when you first registered the software. Let me give you just this:

SONOS DOES NOT WARRANT THAT THE PRODUCT WILL OPERATE WITHOUT INTERRUPTION OR WILL BE ERROR-FREE, OR THAT ALL ERRORS AND OR DEFECTS MAY BE CORRECTED; THAT THE FUNCTIONS, FEATURES, OR SERVICES PERFORMED OR PROVIDED BY, INCLUDING THIRD PARTY FEATURES AND SERVICES, CONTAINED IN THE PRODUCT SOFTWARE WILL MEET YOUR REQUIREMENTS; THAT ANY FEATURES, FUNCTIONS OR SERVICE WILL CONTINUE TO BE MADE AVAILABLE; THAT THE PRODUCT SOFTWARE WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES.

Which is standard for almost all software sold. Good luck with that lawsuit!

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