Fix & Optimize

Can I use Alexa with Dish

iheart radio and only getting U.S.A. stations before the las update i used to listen to stations near me in quebec canada .how can i fix this 

No puedo conectar mi Sonos Beam 2 a mí red WiFi a pesar de ser de 2.4 Ghz. Esto me imposibilita configurarla de inicio y me.impide poder utilizarla en mi televisor. Moderator edit:Google Translate-I can't connect my Sonos Beam 2 to my WiFi network despite it being 2.4 Ghz. This makes it impossible for me to configure it at startup and prevents me from being able to use it on my television.

I have been away for a couple of weeks and after updating the app, I am unable to play from my turntable or CD player from my grouped Play 5s (with SubGen2)I have an input connected to each speaker, which have always worked perfectly.I am aware that autoplay is currently disabled in this update. But I cannot get any sound at all from either external player.I tweaked the source level from 2 from 2 to 3 for the turntable but still nothing.Overall I have had much better stability from the new app while streaming BUT I tend to listen to vinyl and CD inputs more than 70% of the time so this is really annoying.I have attached a screenshot, Line in (L) connected ...which would be my turntableIs there a fix presently?Thanks in advanceStu

Hi, Some days ago I managed to upgrade my system with the S1 controller to the new Sonos app. I bought a sub mini and 2 Sonos One 2nd Gen. I have been trying to add them to my existing Sonos system but when it has finished and needs to update, it is not working (even being connected with an ethernet cable). I have tried everything I have read here: rebooting router, switching off every single product, reseting the app. Try in other devices… disconnecting everything and connecting only the speakers not updating (but then the system does not reconognise them). Then connect everything back and again I can see them on the system (with the label: not registered)... Then I reset both and tried to connect the sub mini. It worked!! It did the updating properly (wireless) and it is working correctly. However, I have tried again the 2 Sonos One and still get the same errors. Sometimes is 1002 and most of the time is 1000. Anyone can help? Thank you very much.

Since switching my Sonos One to a new wifi network and having to do a factory reset to set it back up my alarms have gone crazy.  It does not play the alarms I set over the speaker (although it looks like the music is playing based on app notifications) and it is setting i off alarms (using my selected favorites at least) at times I have never had set - - 7 am everyday, other random times during the day but consistent. I’ve tried deleting all alarms and resetting them, looked at all the app settings.  It’s not as if it’s holding a memory of old alarms and the time zone is correct. I use google voice assistant and spotify and sonia radio.  Help!  I’m at a loss. 

Can someone please explain how I can cast directly to my Play1,s from the plexamp app. I have plex pass and can play from the sonos app but no way can I see how to make sonos a "player" under the casting icon.?I have sonos 2 installed on my android phone. 

I’ve just recently installed a Sonos Arc with eArc from a Samsung TV. I’ve noticed while I am watching video from a FireStick 4K Max, occasionally (seemingly randomly), the Arc will turn on or off the microphone. I haven’t noticed this happen while watching cable TV or through other HDMI sources (blue-ray, etc).I haven’t been able to narrow down any more details around when this happens other than it seems to be randomly and only with the Firestick input. I haven’t found anything similar on searches, but has anyone else experienced similar or how to get this to stop? I’m not using Alex or any other voice services other than Sonos Voice Control.

Why do I keep getting sign in as owner but won’t let me  

I recently purchased the Sonos Ace headphones and I’am getting sound like a record skipping when on tv swap, especially with Apple TV 4K 

Hallo Community,der Telefonsupport konnte mir nicht helfen.Und im Chat werde ich immer wieder rausgeworfen ohne mit jemandem geschrieben zu haben.Ich habe zwei Sonos One SL in meinem Verkaufsraum, im Wlan, im perfekten Empfangsberich von einem Repeater. Die Verbindung ist immer gut.Seit geraumer Zeit, geht die Musik immer wieder aus. Ich stelle die Playlist ein, die Musik läuft. Nach ein paar Stunden, immer etwas unterschiedlich, geht die Musik aus, es kommt kein Ton aus den Boxen.In der Sonos App läuft die Musik weiter. wenn ich die einzelnen Lautsprecher nach der Fehlfunktion wieder in der App an und ausschalte, geht es wieder.Für mich aber natürlich im Verkaufsraum nicht sinnvoll, immer wieder nachzubessern, alle paar Stunden.Am merkwürdigsten ist, dass die Wiedergabe zuvor immer funktioniert hat, die Ausgewählte Playlist lief immer wieder durch, konnte an den Boxen ein- und ausgeschaltet werden. Alles sehr komfortabel.Dazu muss man sagen dass in dem kompletten Netzwerk die Boxen di

Today, again, my alarm did not go off at the appointed time. This has been happening on a weekly basis since the launch of the new app.This alarm is configured to go off on weekdays at 6.35am, play a random song from a playlist (creatively called 'Wake-up songs'), play at 10% volume, and run for 2 hours.Yesterday morning, the alarm went off at 6.35 normally, and I woke up.Today, I woke at 6.53, and noticed that my alarm was utterly silent.In the app, I could then verify that:The alarm was still configured as described The alarm was switched on The Sonos app was not reporting any issuesHowever, the playlist for the Sonos One by my bed was entirely empty, which is inexplicable as I hadn't done anything since waking up from the alarm yesterday. Normally, the song that woke me up is in the playlist until the next morning.I've already reinstalled the new app after deleting app data and cache. I've also recreated the alarm. The issue keeps popping up. What's the fix?

While the new controller on android still can’t deal with libraries, it does at least “work”. But on my iPad the new controller doesn’t even want to draw the screen or do anything.

Arc sound always starts from Zero when I turn on LG TV

Please help me understand why SONOS would issue a version that will not work with MAC OS Sonoma14.5.  I have tried to 4 hours to get it to connect to my itunes play list and it will try to connect and then it will not connect.  It continues to give me a multiple versions of errors.  Please help.

This 6 year old topic, has not been answered yet. Could a GROUP VOLUME CONTROL ON/OFF option be the solution? Linke below:  For those super smart commenters who are going to comment “why don’t I use Surrounding and that I do not understand sound systems correctly!” or something similar :) please read the topic below first: The two topic above may be dependant! 

I have seen that the Sonos Ace headphones will have TV Audio Swap at launch for the Arc and will have updates to add that same functionality for the Beam Gen 1 and 2 and the Ray. Is there any reason that the Amp, Playbar, and Playbase would be excluded from that functionality? I’d understand if it was about Dolby Atmos and limited to just the Arc soundbar, but with the Beam and Ray soundbars not being true Dolby Atmos either, I’m wondering if the Amp, Playbar, and Playbase would also be considered for future functionality. 

How do I select a zone where to play something in the new app? If I open “Your System” I have no way to select a zone where I want to play something, it only let me group zones. If I deselect everything and select only a new zone it does not work it does not play. I only can join a new zone with my currently playing zone otherwise nothing works. This app update is 💩, it renders everything useless. What a mess.

Have not been able to connect Play 1 or 3 for several months. I have an iPad, OS17.4.1; that is several years old.

After upgrade to new sonos app, I have major isses whit the new app. First it is not intuitive and it response very slow, I know I have a lot of Sonos in my home and also a Boost connected directly to my router. When I ude the new app from my android mobile or the new app from my iPad pro, it’s response is very very slow. Sometimes when i Pick a new Music playlist, it can just wait and wait and then either begin or come whit a massage that something went wrong….If I Want to ajust volume, sometimes there is a delay for more than 30 sec and sometimes it just live its own life and do not respond at all. I am very unhappy whit the new sonos app, I newer had any issues whit the old app. I have a 1000 / 1000 fiber connection to internet, so no problem this way…..I have tried to shut Down for all Sonos speakers, and the boost and my router, then start everything up again, beginning whit my Router, then Sonos boost an so on…Any one no way the app react so slow….??? 

 Hello, I have some Sonos ACE and even if I have the usage detection function active, it doesn't work. If I take off the headphones, the music doesn't pause. What can I do?

Will One SL and Play:1 and Play:5  work well in the same network ?

I connect to Sonos, the music start but stops quickly ans doesnt résumé. A problème that has been going for several Days.

My Sonos One SL speaker will just shut off during the middle of me using it.  It’s done that for a couple months now and I’ve finally decided to ask here.  Has anyone had this issue?  Like it completely disconnects from the internet and I can longer find it in the app. I’ve shut it off and restarted, I’ve reconnected the internet, I’ve checked everything in the app.  

Hello everyone, I am writing this to share with you the bad experiences that I am unfortunately having, and that is that the audio quality of my Sonos series 100 is horrible. I've literally turned down the bass at -10 because it sounded super saturated, even at -10 which is the maximum it becomes distorted because yes, I tried both yt music and spotify and there is no difference, they have the same problem, is this normal? If not, is there any way to exchange it for another model? Thanks in advance, you are great!!!<3 (edit) As an extra info, this is a gift from a friend, that i never used in a year until today. Thanks againn!!!!