My Sonos One SL speaker will just shut off during the middle of me using it. It’s done that for a couple months now and I’ve finally decided to ask here. Has anyone had this issue? Like it completely disconnects from the internet and I can longer find it in the app.
I’ve shut it off and restarted, I’ve reconnected the internet, I’ve checked everything in the app.
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You failed to mention what product you are experiencing the problem with as it could be a failing power supply. Your best option is to run a diagnostic within 10 minutes of the next occurrence and record the reference ID in your next post. Afterwards call Sonos Tech support to discuss the findings.
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